Kesslers Diamonds Reviews
Reviews
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4.6 out of 5 rating
4.6 out of 5 rating
239 reviews
92% recommend it
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Roland R. Sent on 06/18/2024
Best jewelery store ever
From the beginning of the rings buying process to picking them up, we have been so happy. Jay and his team make every step pleasant and easy. -
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![Jess]()
Jess Sent on 03/19/2022Absolutely amazing!
This is obviously my first time dealing with wedding ring shopping and I am so thankful my fiance decided to get my engagement ring from here! My fiance chose them because they had the best customer service compared to other local companies. I have also been blown away with how amazing they all are! My ring was custom made and they were able to track down a wedding band that matches perfectly! Free ring cleanings anytime you enter the store too! -
![Allie]()
Allie H. Sent on 05/09/2022Great experience
We bought our engagement ring and wedding bands at Kesslers and had a great experience there. The staff were very helpful in helping us pick out the right rings for us. -
![Jennifer]()
Jennifer Sent on 06/17/2021Beautiful jewelry, fair prices, great service
We purchased our wedding bands and engagement ring at the Kessler's location in downtown Milwaukee and were extremely satisfied with the experience. The sales staff was exceptionally friendly and helpful without applying pressure on us to buy or spend more. They offered a nice selection of jewelry, making it easy to find exactly what we wanted. I would absolutely return for future purchases and recommend them to others. -
![Courtney]()
Courtney K. Sent on 08/25/2020Engagement ring
I couldn’t be happier with my ring! My favorite thing about Kesslers is that I was able to go in alone, try on a variety of rings and they kept that information on file for when my then boyfriend (now fiancé) was ready to look. I narrowed it down to 2 options and all he had to do was pick from there. Which I know he appreciated. This way I was getting a ring I love and he still got to help pick it out. Kesslers was super helpful in facilitating this whole process and we will definitely be going back to pick out our wedding bands. -
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![Jaime]()
Jaime P. Sent on 10/20/2020Excellent experience
All the people were great to work with. My wedding ring turned out great. They had to solder rings together and they did an excellent job. Would highly recommend. -
![Mckinsey]()
Mckinsey Sent on 11/14/2020Great customer service!
Got all three rings from kesslers and their service is always amazing. Two weeks before the wedding there was an issue with my wedding band being the correct size and the manager was so attentive and made it happen (and offered to bring it directly to me an hour away) highly recommend. Always professional and great selection! -
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![Jamie]()
Jamie W. Sent on 09/13/2020Blingtastic
Kesslers was a huge part of our day! Both of us purchased our rings at Kesslers Diamonds and love them, of course. I was even surprised with a beautiful bracelet as a wedding gift from my now husband that they helped him pick out. They are definitely our jeweler for life! -
![Michelle]()
Michelle E. Sent on 09/09/2020Best selection and customer service
My fiance and I checked out several jewelers while looking at engagement rings but Kesslers was by far our favorite. We worked with Michelle at the Brookfield location, and she was wonderful. We actually ended up designing a custom ring after looking through many options, and that process was fun and easy. I didn't see the final design until my fiance proposed and I was blown away! The ring is gorgeous! Now I also have my wedding band, and it looks custom-made for my ring, even though we picked it out separately. I am so happy with both! My fiance also chose a custom ring design for his, and he loves the way it turned out. We also love that our rings have a lifetime warranty without needing to go in for inspections every year. Every time we have gone in for cleanings or for minor repairs/changes, everyone is very friendly and professional. I definitely recommend Kesslers for wedding jewelry!!
Photo credit: The Paper Elephant -
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![Megan]()
Megan N. Sent on 06/02/2019Incredible Service
The people at Kesslers are easy to work with and will stay inside your budget - no pressure. Also love the lifetime warranty! -
![Ashley]()
Ashley Sent on 11/04/2019Beautiful Diamonds
My fiance picked out the most beautiful ring. The center stond is over three carats and the design worked with him to make sure the ring had a perfect setting. The ring is beyond what I could have imagined. -
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![Amber]()
Amber Sent on 06/03/2019Excellent service
Worked with Sara. She's wonderful and very knowledgeable in diamonds. -
![Dani]()
Dani Sent on 10/04/2019Best customer service
The staff at Madison is so knowledgeable and helpful. They treat you like royalty when you walk in the door. Very professional and goes above and beyond. -
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![Katelyn]()
Katelyn F. Sent on 12/17/2018Great service
We purchased our rings from Kesslers and couldn’t ask for a better experience! They took their time to ensure we loved our rings! -
![Briana]()
Briana M. Sent on 08/20/2019Beautiful rings!
We bought our rings from Kesslers in Madison, WI and we really enjoyed working with them. We went in originally to help pick out/design my engagement ring, and even though I was designing it with my boyfriend at the time it was still such a special process and I was so happy to see the final product. We worked with different people every time we went in and everyone was so welcoming and helpful--excellent customer service! My mom came in with me one time and they cleaned her ring for her while we were shopping even though she didn't buy it there. We definitely recommend getting your rings from Kesslers! -
![Ashley]()
Ashley Sent on 08/15/2019Fantastic!
Would never consider another jeweler! -
![Merideth]()
Merideth Sent on 08/08/2019Perfect experience
The made sure our wedding bands were exactly what we wanted -
![Luke]()
Luke Sent on 01/29/2018For me it was never a question of 'IF' i should consider Kesslers for getting my engagement and wedding rings, but 'WHY' so many people recommended the store to me. I can tell you that every couple I went to for advise told me the same thing, that if I was looking for long term reliability and commitment from a jeweler there was no where else in south eastern Wisconsin that was better. Incredibly helpful on styles, and genuine until the end i have nothing but great things to say about this group. They worked with me throughout the process, INCLUDING the nightmare that was having the wrong size(too big). They were incredibly friendly, and have been supportive throughout the reordering process(I changed the center stone, and after getting the ring wanted to increase the two side stones as well). Going back and forth about sending the ring in, ensuring my Fiance had the ring for the holidays, and everything in between. They have created another lifelong customer, and I encourage everyone who might be reading this to go and 'see what all the hype is about' yourselves, just as I did. It's not about "IF" you should go to Kesslers, its about "WHY' you think anyone else could treat you better.
Pro
- Extremely helpful and supportive staff/owners
- Locally/employee owned
- Extremely flexible with EVERYTHING
- Good prices,
- NO HAGGLING
Cons
- Bit of a drive for me -
![Jessica]()
Jessica Sent on 10/24/2018wedding rings
Kesslers provided us with an amazing experience shopping for both of our rings. They were able to get everything in a timely manner and their products are reasonably priced and of high quality!
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