Kesslers Diamonds Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
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![Allie]()
Allie Sent on 05/09/2022Great experience
We bought our engagement ring and wedding bands at Kesslers and had a great experience there. The staff were very helpful in helping us pick out the right rings for us. -
![Jennifer]()
Jennifer Sent on 06/17/2021Beautiful jewelry, fair prices, great service
We purchased our wedding bands and engagement ring at the Kessler's location in downtown Milwaukee and were extremely satisfied with the experience. The sales staff was exceptionally friendly and helpful without applying pressure on us to buy or spend more. They offered a nice selection of jewelry, making it easy to find exactly what we wanted. I would absolutely return for future purchases and recommend them to others. -
![Mckinsey]()
Mckinsey Sent on 11/14/2020Great customer service!
Got all three rings from kesslers and their service is always amazing. Two weeks before the wedding there was an issue with my wedding band being the correct size and the manager was so attentive and made it happen (and offered to bring it directly to me an hour away) highly recommend. Always professional and great selection! -
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![Jaime]()
Jaime Sent on 10/20/2020Excellent experience
All the people were great to work with. My wedding ring turned out great. They had to solder rings together and they did an excellent job. Would highly recommend. -
![Jamie]()
Jamie Sent on 09/13/2020Blingtastic
Kesslers was a huge part of our day! Both of us purchased our rings at Kesslers Diamonds and love them, of course. I was even surprised with a beautiful bracelet as a wedding gift from my now husband that they helped him pick out. They are definitely our jeweler for life! -
![Michelle]()
Michelle Sent on 09/09/2020Best selection and customer service
My fiance and I checked out several jewelers while looking at engagement rings but Kesslers was by far our favorite. We worked with Michelle at the Brookfield location, and she was wonderful. We actually ended up designing a custom ring after looking through many options, and that process was fun and easy. I didn't see the final design until my fiance proposed and I was blown away! The ring is gorgeous! Now I also have my wedding band, and it looks custom-made for my ring, even though we picked it out separately. I am so happy with both! My fiance also chose a custom ring design for his, and he loves the way it turned out. We also love... -
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![Courtney]()
Courtney Sent on 08/25/2020Engagement ring
I couldn’t be happier with my ring! My favorite thing about Kesslers is that I was able to go in alone, try on a variety of rings and they kept that information on file for when my then boyfriend (now fiancé) was ready to look. I narrowed it down to 2 options and all he had to do was pick from there. Which I know he appreciated. This way I was getting a ring I love and he still got to help pick it out. Kesslers was super helpful in facilitating this whole process and we will definitely be going back to pick out our wedding bands. -
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![Ashley]()
Ashley Sent on 11/04/2019Beautiful Diamonds
My fiance picked out the most beautiful ring. The center stond is over three carats and the design worked with him to make sure the ring had a perfect setting. The ring is beyond what I could have imagined. -
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![Dani]()
Dani Sent on 10/04/2019Best customer service
The staff at Madison is so knowledgeable and helpful. They treat you like royalty when you walk in the door. Very professional and goes above and beyond. -
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![Briana]()
Briana Sent on 08/20/2019Beautiful rings!
We bought our rings from Kesslers in Madison, WI and we really enjoyed working with them. We went in originally to help pick out/design my engagement ring, and even though I was designing it with my boyfriend at the time it was still such a special process and I was so happy to see the final product. We worked with different people every time we went in and everyone was so welcoming and helpful--excellent customer service! My mom came in with me one time and they cleaned her ring for her while we were shopping even though she didn't buy it there. We definitely recommend getting your rings from Kesslers! -
![Ashley]()
Ashley Sent on 08/15/2019Fantastic!
Would never consider another jeweler! -
![Merideth]()
Merideth Sent on 08/08/2019Perfect experience
The made sure our wedding bands were exactly what we wanted -
![Amber]()
Amber Sent on 06/03/2019Excellent service
Worked with Sara. She's wonderful and very knowledgeable in diamonds. -
![Megan]()
Megan Sent on 06/02/2019Incredible Service
The people at Kesslers are easy to work with and will stay inside your budget - no pressure. Also love the lifetime warranty! -
![Katelyn]()
Katelyn Sent on 12/17/2018Great service
We purchased our rings from Kesslers and couldn’t ask for a better experience! They took their time to ensure we loved our rings! -
![Jessica]()
Jessica Sent on 10/24/2018wedding rings
Kesslers provided us with an amazing experience shopping for both of our rings. They were able to get everything in a timely manner and their products are reasonably priced and of high quality! -
![Luke]()
Luke Sent on 01/29/2018For me it was never a question of 'IF' i should consider Kesslers for getting my engagement and wedding rings, but 'WHY' so many people recommended the store to me. I can tell you that every couple I went to for advise told me the same thing, that if I was looking for long term reliability and commitment from a jeweler there was no where else in south eastern Wisconsin that was better. Incredibly helpful on styles, and genuine until the end i have nothing but great things to say about this group. They worked with me throughout the process, INCLUDING the nightmare that was having the wrong size(too big). They were incredibly friendly, and have been supportive throughout... -
![Lo P.]()
Laurel Sent on 06/23/2017Kesslers in Madison was amazing! We were greeted and offered something to drink instantly. Something that was important to us with picking out an engagement ring was that the company would have to have amazing service and a great warranty. Kesslers exceeded those expectations with both. Not to mention, the huge selection of settings and diamonds is the best we have seen throughout the process of engagement ring shopping. -
![ethompso0105]()
Emily Sent on 12/06/2016We are so in love with our rings. My husband purchased my engagement ring from Kesslers - the quality and craftsmanship are outstanding. We loved that they worked with him to understand his options, and were patient as he and my sister (who he took for an opinion...good boy! lol) discussed what would be best on me. We love the guarantee they have, since I'm a bit klutzy, and feel safe that if something happens to my ring (short of losing it), they can make everything right again. When it was time to purchase our wedding rings, we didn't think twice - KIesslers was the way to go! Mitzi helped us to pick the rings that we are now... -
![Alissa]()
Alissa Sent on 06/15/2015All the staff at Kesslers has been amazing to work with. From helping my fiancé design a custom ring to helping us pick out our wedding bands. We will continue to do business with Kesslers for years to come. -
![Meredith]()
Meredith Sent on 05/29/2015We worked with Becky and she was wonderful! My fiancée made several trips to select the exact diamond for my ring; with the knowledge and expertise everyone at Kesslers helped him gain. I couldn't be happier with my vintage inspired pink diamond engagement ring. We also went back together to select our wedding bands and Becky guided and helped us through the whole process. The warranty at Kesslers cannot be beat and we couldn't be happier with all of our rings. -
![T&J]()
Tammy Sent on 03/27/2014My Fiance purchased my engagement ring with Kesslers and proposed on Saturday afternoon. The ring was a bit snug, so we went to Kesslers the next day (Sunday) to have them measure and get re-sized. We were leaving for vacation that Tuesday and they said they would try to get it re-sized for me by the end of the day Monday. And they did! What amazing service they offer. Not only that, but I felt that I could trust them. All repairs or sizing is done local so they don't have to send anything out and risk it getting lost or anything. We were so happy with their service that we went back and bought our wedding bands from them. -
![Stephanie]()
Stephanie Sent on 10/30/2013I can not say enough good things about Kessler's. Beautiful rings and wonderful customer service! They are always so friendly and professional each time we visited. I love that I can go in anytime to have my ring cleaned for free! -
![Candyapple]()
Candi Sent on 10/19/2013I LOVE Kessler's Diamonds! My fiancé & I have always worked with Craig & he is always so pleasurable to work with. We have purchased my engagement ring, both wedding bands, & also 2 pairs of diamond stud earrings. Of course the 2nd set of earrings wasn't intentional, but because of their WONDERFUL trade in policy we were able to sell back the one of the diamond studs that was separated from the lost one, then we received exactly what we paid for it, in which we upgraded & used that amount towards the new set. Lastly their warranty is top of the line. IF the center stone is lost they will replace it, no questions asked, and no... -
![Megan M]()
Megan Sent on 09/18/2013Love Kesslers. My engagment ring was bought there and they are awesome. They are not pushy at all and don't try to "up sell" you. They were given the budget and did not go over it. I love my ring and their service. Could not be any happier.
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