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Morgan Jewelers Reviews

Morgan Jewelers

Morgan Jewelers

Salt Lake City, UT
3.4 out of 5 rating, 38 Reviews
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Reviews

3.4 out of 5 rating
3.4 out of 5 rating
38 Reviews
68% recommend it
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  • Quality of service
    3.4 out of 5 rating
  • Average response time
    3.4 out of 5 rating
  • Professionalism
    3.5 out of 5 rating
  • Value
    3.4 out of 5 rating
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  • Victoria
    Victoria Sent on 05/31/2019
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    Great selection

    Morgan Jewelers has a great selection, and we were able to find my wedding band for a great price!
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    Chrystal Sent on 02/15/2018
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    I have been going to Morgan's for 10 years now. I have to say the customer service we get from a couple people is just incredible. If you ever have doubts about your experience PLEASE ask for Kara or Zach. They will take care of you!! I had a few things that I went in for that another employee couldn't manage or didn't wanna manage. And as soon as I called kara and let her know my situation. She made every wrong right! Not only that, she got my partner and I a little gift just for having a not so pleasant experience... I would recommend Morgan's any day, just make sure to ask for Kara! I hope that this review will give the better employees their chance at making you happy
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    J. Sent on 07/09/2017
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    I would like to say that Layton Hill Mall Layton Utah the sales lady Portia Ericksen was the most helpful and experienced sales lady I ever had. She took care of me and wife with ease and she so fun to work with. I would go see her if you need jewelry needs. She is the best. Thanks Portia.
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  • User1774174 Sent on 08/21/2014
    5 out of 5 rating
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    We loved our experience with Morgan Jewelers! They made sure that I loved my ring, loved the bands for my ring, and got everything done very quickly! My husband surprised me on our wedding day with an earring and necklace set from Morgan Jewelers that was blue (my birthstone) and I wore them as my something blue. Morgan Jewelers has sent him a handwritten thank you note from the person he worked with for each purchase. You can't beat them!
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    Tessa Sent on 06/10/2014
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    Ring shopping is a nightmare especially with people that are just trying to make commission off of you. The people at Morgan Jewelers were not only genuinely kind and sincere, they listened to our budget and worked with it without pushing. My husband got an amazing ring and we were in and out of there quickly!
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    Trista Sent on 12/23/2009
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    Very nice to work with. They prices aren't bad and they will trade your ring in later when you choose to upgrade. I'm very pleased with the service we got there.
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    Samantha Sent on 11/12/2009
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    We loved Morgan Jewelers. They were so great to work with. We bought my husband's wedding ring there. We had actually looked around for the style he wanted at a lot of places and never quite found the right one for the right price. We went to the Fashion Place Morgan Jewelers on a whim and found the perfect ring, and it was on sale! They even have fresh baked cookies out when you go in which I loved. When my husband lost his ring I went in to buy him a replacement ring and they even gave me the sale price on the new ring.
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    Elise Sent on 08/29/2008
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    I bought my husband's ring for him at Morgan Jewelers. The staff was incredibly helpful and so nice. I didn't feel like I was being judged for asking about prices, and to look at things in different price ranges. The ring I found is Tungsten and has a small diamond. It was on sale, which made it even better. I made a purchase the same day I went in to look!
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    Eva Sent on 03/24/2008
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    We purchased his wedding band here. If your stronger half is as picky about designs as you are, this is the place for you!!! They have a great selection and they have their designs in all sizes and materials and finishes. not to mention they all comes with a 5-year guarantee that it there's even a scratch on them you can return them and you get a brand new one for free! In any price range, any finish and design, they truly are the best (and kindest) we have found in the Provo- Orem area. I highly recommend them.
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    Anna Sent on 02/13/2009
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    We looked many places for a diamond band to match my engagement ring. They were nice, and had the best price.
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    Brekke Sent on 06/25/2009
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    His ring is perfect and a great match for him. Titanium with diamonds on a spinner, he loves it. Mine was a good price and is really pretty the only thing is that the guy presented the ring as very unique and it is not. I do love it though and the guy who helped us was very awesome.
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    Natayle Sent on 09/29/2008
    4.8 out of 5 rating
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    Morgan Jewelers is an honest, knowledgable jeweler. We really appreciated that they took time to teach us about different diamond cuts, quality, flaws, etc. They taught us exactly what to look for when shopping for a diamond, without pressuring us to buy from them. We shopped around for 2-3 weeks before buying the ring, and when making our purchase we didn't feel uneasy at all. We bought a high quality ring for a reasonable price. Our ring has reasonable quality insurance and we get full price if we ever want to trade the ring in. They had a very professional, knowledgable, presentable staff.
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    Jana Sent on 02/24/2015
    4.7 out of 5 rating
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    We got our rings with Morgan jewellers and are very happy with them. The price was high, but that's what you pay for good quality! The service was wonderful and they were actually able to get our rings there early!
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    Larissa Sent on 08/13/2008
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    Awesome! I love my ring and we got it at a great price!
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    Dara Sent on 03/31/2008
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    My fiance got my ring at Morgan Jewelers and they worked with him to make a ring that would be unique for me. I have very small fingers (size 2.5) so they worked with him to design a ring that would fit me and still be beautiful and flattering to my finger. To this day I still love my ring and Morgan's for making it for me.
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    Chelsi Sent on 12/29/2007
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    Beautiful ring that mu husband bought me. Price is a little high since we bought it at a mall.
  • User1344028 Sent on 09/23/2013
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    I picked out my ring long before we went to Morgan Jewelers. It was a very specific piece and we were having a hard time finding it anywhere. We went to 3 Jewelers before going to Morgan Jewelers. When we walked in and told them what I wanted they had the exact piece I wanted! I was so excited.
    I did have to take my ring back as one of the prongs was loose and my center stone was shaking around in the setting. They promptly took it and put a new prong on that holds my center stone better. I am happy I went here to find the ring of my dreams.
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    Jennifer Sent on 05/29/2008
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    We chose the ring that we wanted and had it custom made and sent to us in CA. The ring arrived ahead of schedule. It actually was too big for my husband and so we ended up sending it back and they sent us the right size, no extra charge.
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    Daniel Sent on 07/21/2017
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    Morgan Jewelers was fantastic for us. My wife and I went to about 4 other jewelers for the same type of ring, and Morgan Jewelers was not only willing to customize the ring for us, but also was by far the cheapest. the staff has been awesome, and we have found that they are very willing to make good suggestions and take good care of us even after our purchase.
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    Nadia Sent on 12/26/2009
    4 out of 5 rating
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    Unique items
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    Jennifer Sent on 10/21/2007
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    Very attentive, even for a small purchase of wedding earings. did not get the wedding ring here tho.
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    Sara Sent on 08/06/2008
    3.9 out of 5 rating
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    Morgan Jewelrs has a very good selection! We still ended up wit three different jewelers, because not many jewelers offer a wide selection of men's wedding rings. We are so pleased with Morgan's warranty! They of course do free cleaning, but they also offer a rhodium coating every 6 months to ensure the ring continues to look brand new! It turns out this is necessary, because I have already scratched the suface of my ring. The style of my ring (and much of their selection) is unique, modern, sleek and very attractive. I get compliments on my ring all the time. The best part is that they have very reasonable prices.
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    Christin Sent on 09/09/2008
    3.9 out of 5 rating
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    I got the ring of my dreams. They were great to work with and have continued to be as I have taken my ring back to be cleaned and buffed.
  • MorganandSam
    Morgan Sent on 07/08/2009
    3.8 out of 5 rating
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    I have my grandmother's wedding band and engagement band twisted together and it was missing a stone. So I took it in and they replaced the prongs so I didn't loose the setting. It was more than I wanted to spend on fixing it up, but it looked very nice and the service was outstanding! I had the store manager helping me. They offered me a chair and soda with some cookies while I waited. I had also looked all over town trying to find a ring for my fiance he would wear to work. He is an electrician and I wanted something that wouldn't conduct. Several places showed me rings in $1000 price range. Which didn't suit us. I found a ring perfect for him out of black ceramic that doesn't scratch for $100. My only disappointment was when we did finally get married, several months later, I finally wore my ring on our honeymoon and the prong broke. So the quality of there repair was poor. I took it to have them fix it since it was only a few days and he tried to tell me it was like that before and they didn't repair it. So I had to argue and complain finally enough to get them to fix it for me for free because of defects.
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    Amy Sent on 03/19/2008
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    Customer Service was excellent. This is something that needs to be taken care of first!!!!
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