Trying to find a table and chair rental company that would set up and break down the items was very hard. Luckily we found Alan Party Rental. They were the only company that would come in on a Sunday and pick up the same day. They bring exactly what you order and are ON TIME!! They were quick and efficient. Exactly what we wanted and needed. Thank you! A very good value as well.

We ordered all our party rentals through Alan, ended up spending thousands of dollars. As any wedding planner can relate to, creating your vision for the big day takes a lot of work. I ordered light green napkins and chair cushions. They arrived tiffany blue. It did not work with my florals. We called to tell them the mistake, that what they delivered did not match the color that was on their website and they said that they were unable to fix it. After the wedding I called to discuss if there was any options available to compensate for this mistake. Every time I called they told me they did not have time to discuss. Finally, I was able to engage in a conversation and they would not acknowledge that they messed up and did not offer me anything. I would not recommend working with them. it is one thing to mess up, it is another to not treat your clients with respect and try to work something out. There are many rental companies in NY. It is too risky to go with a company that does not have accurate images on their website that reflects what they delivered.

We did not use them for our wedding but for my son's special event. Felt the need to warn others. Our experience with Alan Party Rentals was horrendous to say the least. Their products are several damaged and poorly maintained, but worst is the unprofessionalism of Robert, the manager who is not only condescending but has admitted to being aware of the condition of their products with no remorse. We have requested for a full refund, which was responded with "I can say goodbye or hang up on you". As for their rental products, they were chipped, several scratched, splintered and triple dipped to hide its condition. If I can post photos here, let the pictures speak for themselves.