With there being so many limo services out there, I chose one that could provide what we needed at an affordable cost. Given that I was married on a busy weekend in Austin, they were more than helpful in assuring everything would be taken care of. When the day came and we ran into a few snags and had to move our timeline up, send the driver on extra errands, etc. EVERYTHING was taken care of without even so much as a thought. They were so nice and helpful and every time I called they met my needs immediately with zero hassle. I would recommend Austin Black Car Service to anyone!

I was initially a little weary because I had trouble getting in touch with ABCS, but when I did get a call back the owner explained they were extremely busy with prom season and apologized. I booked because they had good prices and no hidden fees. We were pleasantly surprised when a Mercedes showed up to our wedding, because we were expecting a basic Lincoln Town Car. The driver said the owner upgraded us after talking to us on the phone, he said it's something he often does for wedding couples if he gets a good "vibe" from them on the phone. The driver was awesome. He arrived early, offered to stop anywhere we wanted so we could have a drink alone before going to the hotel (which we declined because we were so tired!), and he drove us by the capitol building and took our picture out front. He was great. He made conversation with us and was so polite. WONDERFUL customer service.

Awesome company, very friendly people.