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Reviews of Big Moments

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1.4 out of 5 rating
1.4 out of 5 rating
1 review
28% recommend it
  • Quality of service
    1 out of 5 rating
  • Average response time
    1 out of 5 rating
  • Professionalism
    1 out of 5 rating
  • Value
    1 out of 5 rating
  • Flexibility
    3 out of 5 rating
J
Joshua K. Sent on 10/18/2020
1.4 out of 5 rating

Makeshift, Trashy Job

This lady is the rudest, mouthiest, most unprofessional person in the entire wedding industry. She took over 13 hours to install the lighting and left without finishing the job. Our venue had 25ft ceilings; she claimed that she was going to rent a mechanical lift, but ended up coming with only a 12ft scaffold and ladder.

She claimed that a team of people would be doing the project, but it was only her and her minor son that showed up. She left the job unfinished, leaving early. When we questioned her about the shoddy work, her son got confrontational and wanted to fight.

In the end, we ended up trying to bring it to completion, but weren’t able to. She ran out of white lights, so hung green lights for the remainder. If you want something that looks ghetto for your wedding, then this is definitely the lady to do the job. All this for a cost of nearly $900.

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