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About

On WeddingWire since 2014

Brilliant Earth is a wedding and engagement ring designer based in San Francisco, California, specializing in sustainable and expert craftsmanship. Founded in 2005, this dedicated company is committed to raising the ethical standards of the diamond industry. At the design studio, the team craft thoughtful custom pieces using conflict-free diamonds and 100% recycled precious metals. The result is a stunning bespoke ring, mindfully made with compassion and care for the environment.

Services Offered

At Brilliant Earth, to-be-weds can choose from the company's exquisite selection of jewelry or opt for a custom-made piece. On the company website, an inspiring array of lab-grown and natural diamonds and gemstones await. Once the important decisions have been made, the expert team will fashion a unique ring that emphasizes comfort, quality, and durability. For anniversaries and gifts, there is also a large selection of earrings, necklaces, and bracelets to suit every mood and milestone.

  • Woman-owned

Frequently asked questions

Which of the following services do you offer?

Cleaning
Diamond Certification
Insurance
Payment Plans
Ring Sizing
Shipping
Warranties

What kind of jewelry do you offer?

Custom Engagement Rings
Custom Wedding Bands
Designer Engagement Rings
Designer Wedding Bands

What is your average turnaround time for an engagement ring?

1-2 weeks
3-4 weeks
illustration notebook

Any other questions?

Reviews of Brilliant Earth

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.3 out of 5 rating
4.3 out of 5 rating
535 reviews
86% recommend it
  • Quality of service
    4.3 out of 5 rating
  • Average response time
    4.4 out of 5 rating
  • Professionalism
    4.4 out of 5 rating
  • Value
    4.3 out of 5 rating
  • Flexibility
    4.2 out of 5 rating
This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Review summary

Powered by AI

The reviews for the wedding venue highlight customers' satisfaction with Brilliant Earth's jewelry and customer service. Customers appreciated the ethical and sustainable practices of the company, personalized options, and the assistance provided by helpful and knowledgeable staff members. Some customers mentioned minor issues, such as sizing and ring customization, but overall were pleased with the quality and beauty of the jewelry. The flexibility for in-store visits, ease of returns, and variety of options were also positively noted by reviewers.

Review summary

Powered by AI
This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

The reviews for the wedding venue highlight customers' satisfaction with Brilliant Earth's jewelry and customer service. Customers appreciated the ethical and sustainable practices of the company, personalized options, and the assistance provided by helpful and knowledgeable staff members. Some customers mentioned minor issues, such as sizing and ring customization, but overall were pleased with the quality and beauty of the jewelry. The flexibility for in-store visits, ease of returns, and variety of options were also positively noted by reviewers.

Jess K
Jess Sent on 04/21/2024
5 out of 5 rating

Had concerns but was resolved

Was able to discuss concerns and issues are now resolved
Ana
Ana V. Sent on 01/16/2024
5 out of 5 rating

Love my ring

I love my husband choice on the ring. Classic and timeless. He mentioned the service was great and all the benefits for purchasing through BE.
Emily
Emily S. Sent on 04/07/2023
5 out of 5 rating

10/10! Fun, relaxed, no pressure

I had the best experience in Austin with Andrea Steward. She really helped me put together my vision for my engagement ring by gathering lots of options from their showroom to try on. She was patient with me as I asked many questions and tried on the options multiple times to make sure I really liked it. Andrea is incredibly knowledgeable, kind, fun, and professional. I truly felt so relaxed even though I struggle with making decisions and was nervous about having to chose 1!!! My boyfriend Michael felt so confident in making the purchase and I cannot wait to see how the ring looks all put together with the elements I chose :) We loved the personal experience in the showroom that was more intimate and relaxed. Thank you Andrea!!
illustration message review

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Awards

535
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner

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