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Weddings

Reviews of Diamond Empire Band - St Louis

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3.0 out of 5 rating
3.0 out of 5 rating
2 Reviews
60% recommend it
  • Quality of service
    3 out of 5 rating
  • Average response time
    3 out of 5 rating
  • Professionalism
    3 out of 5 rating
  • Value
    3 out of 5 rating
  • Flexibility
    3 out of 5 rating
S
Susan W. Sent on 08/03/2023
5 out of 5 rating

Danced the night away!

Diamond Empire Band captured the mood of our guests perfectly. Our evening started with cocktails, and the band provided a jazz trio for that. At the reception, the dance floor was filled for the entire evening. Our guests danced the night away! The band members were enthusiastic, when kept the momentum going. What a great band!
D
Don T. Sent on 11/15/2020
1 out of 5 rating

Do not use them!

We contracted with Diamond Empire in Sept 2019 one year before our daughters wedding in Oct 2020 and well before Covid-19 appeared and restrictions were forced in St Louis, MO requiring us to drastically change the size and scope of the wedding. Due to the restrictions we tried cancelling the band and requested a full refund due to Covid and the restrictions on venues. Nick originally said we would get the refund but then gave us the run around and told us to deal with Curtis in Oklahoma who was very difficult to deal with as well. Bottom line is that they did not refund the full amount of deposit despite Covid and our venue being reduced due to restrictions. While they may be good at playing music they are inconsiderate, non professional and not very understanding. All other wedding vendors returned 100% of our deposit and understood the Covid circumstances and change of venue. Be very careful if you sign a contract with these people as you are dealing with unscrupulous people who know nothing about customer service and business (and pandemics). We do not recommend them!
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