We went and picked out what cake I wanted and even had someone go for 3 months in a row (someone paid for my cake as a wedding gift) so she was going in to make the payments every month. She would finalize ideas every time also. The day the cake was to be picked up, they had gotten the ENTIRE decoration wrong AND when it was fixed and taken to the reception, we realized they were all wrong in flavors. All in all I got a completely different cake than I had asked for. At the end of the night I was just happy I had a cake that looked nice even though it wasn't what I had asked for.