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Weddings

About

Friendly Diamonds is a customer-centric jewelry brand in New York providing eco-friendly, sustainable, high-quality lab grown diamond jewelry at budget-friendly prices.

The Friendly Diamonds team believes that every couple should know the source of their diamond when crafting their engagement or wedding ring or other fine jewelry. Every diamond bought on their online portal is created in state-of-the-art laboratories making them naturally conflict-free, sustainable diamonds.

As a couple or individual, you are welcome to visit the Friendly Diamonds online portal to create your own personalized ring by choosing your ring setting, lab diamond, and metal of choice. The process is simple, resulting in a one-of-a-kind ring that truly symbolizes the love you share with yourself or your dearly beloved.

You shall certainly enjoy a hassle-free jewelry shopping experience. To know more, visit www.friendlydiamonds.com

Benefits of Shopping with Friendly Diamonds

  1. Free Shipping

    At Friendly Diamonds, you get free shipping on all your jewelry.

    To know more, visit our website.

  1. Lifetime Warranty

    Get a lifetime warranty on all diamond and jewelry pieces sold. Also, all jewelry bought is free of manufacturing defects at the time of delivery.

    To know more, visit our website.

  2. Free Return

    You will surely love the jewelry you buy from Friendly diamonds. But if a situation arises and you feel the need to return any item from your purchase, get a FREE 30 days return for an exchange or full refund.

    To know more, visit our website.

  3. Lifetime Exchange

    You will surely love the jewelry you buy from Friendly Diamonds. But if a situation arises and you feel the need to upgrade any items from your purchase, we offer a LIFETIME upgrade.

    To know more, visit our website.

  4. 24 Hours Support

    You get 24 hours support with your purchase.

    You just have to send us your queries at customerservice@friendlydiamonds.com | Call us at +1 646 956 4572

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Frequently asked questions

Which of the following services do you offer?

Appraisal
Cleaning
Diamond Certification
Insurance
Payment Plans
Ring Sizing
Shipping
Stone Upgrades
Warranties

What kind of jewelry do you offer?

Antique Engagement Rings
Antique Wedding Bands
Custom Engagement Rings
Custom Wedding Bands
Designer Engagement Rings
Designer Wedding Bands

What is your average turnaround time for an engagement ring?

1-2 weeks
3-4 weeks
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Reviews of Friendly Diamonds

Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
5.0 out of 5 rating
WeddingWire Couples' Choice Awards 2024 Winner
5.0 out of 5 rating
13 Reviews
99% recommend it
  • Quality of service
    4.9 out of 5 rating
  • Average response time
    5 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value
    5 out of 5 rating
  • Flexibility
    4.9 out of 5 rating
This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Review summary

Powered by AI

Reviewers had a positive experience with Friendly Diamond, praising the exceptional customer service, fast responses, and impeccable craftsmanship. Customers appreciated the free color upgrade, prompt delivery, and friendly staff interactions, making it a seamless process to order custom jewelry pieces. The quality of the diamonds, ease of ordering, and overall satisfaction with the purchased items received high praise from multiple reviewers.

Review summary

Powered by AI
This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Reviewers had a positive experience with Friendly Diamond, praising the exceptional customer service, fast responses, and impeccable craftsmanship. Customers appreciated the free color upgrade, prompt delivery, and friendly staff interactions, making it a seamless process to order custom jewelry pieces. The quality of the diamonds, ease of ordering, and overall satisfaction with the purchased items received high praise from multiple reviewers.

Ele
Ele Sent on 07/20/2023
5 out of 5 rating

Amazing craftsmanship, great customer service and unbeatable prices!

I am so happy I decided to go with Friendly Diamonds! Their craftsmanship is incredible! The customer service was impeccable, super fast responses via their website chat! And the prices are unbeatable! The order took about 2 weeks to be made and shipped out and they made sure I received it in time. I am so happy with this purchase!
Steven
Steven D. Sent on 05/29/2024
5 out of 5 rating

Flawless service

From the moment I began building my diamond ring this company has done nothing but cater to my every need! I don't even know where to begin...
* FREE upgrade in color for absolutely no reason at all
* call back by live cust. serv. reps. even on weekends within an HR. of leaving a message
* virtually immediate email response every time
* kind, polite, graciously patient, professional yet extremely personal
If you know the time is right to take your relationship to the next level then understand that FRIENDLY DIAMOND should be your next right thing to make it happen FLAWLESSLY... (pun int.)
Personal thanks to Jessica, Anaas, Theresa, Suzanne, along with your entire team!
E
Edward Sent on 10/07/2023
5 out of 5 rating

Perfect definitely enjoyed

Great customer service arrived in a timely manner and the ring look perfect
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Awards

13
WeddingWire Couples' Choice Awards 2024 Winner

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