We toured this venue with Matt, who coordinates all the weddings done there. He advertises being able to make an all inclusive option for your wedding so at the end of the tour we asked about pricing for everything he offers. He said he does not share pricing with couples until after they make the $1,000 deposit to book the venue. When pressed on the subject the only information he gave was that his packages usually start around 10k, that's on top of the 3k to rent the venue. Every other venue we have spoken with is very transparent about pricing, so he seemed very sketchy and unprofessional.

While I had an amazing time at my wedding, the planning period and post-wedding experience have been an absolute nightmare. We worked with Matt Starnes, who over-promised and under-delivered. During our first meeting, Matt assured us he would handle everything, including coordinating with vendors for us - he didn't.

During the planning period, I had to personally seek out and hire all but one vendor because the referrals from Matt were unresponsive. To which Matt made no effort to help me get in touch. This was incredibly stressful. To top it off, his communication was inconsistent - numerous [and important] emails went unanswered. When I confronted him about that, he was extremely argumentative instead of simply apologizing.

If you receive a quote for rentals from him, I suggest getting your own quotes from outside resources. The White Home forces you to use his rental company and he charges 2-5x as much as every other company. It's disappointing to know that other people have paid his ridiculous prices without shopping around. Even after a "discount", the price was still twice as much as another vendor we spoke with. Unfortunately, due to a short time-frame and a storm coming in on our wedding date, we had no choice but to pay for it.

Another instance was, due to liquor being served at my wedding, we had to pay for an off duty officer to be present per the venue contract. After our wedding, we contacted the Police Department and they informed me that a request was never submitted for my wedding date, and there was no officer there that night. Again, when confronted, Matt was argumentative and would not take accountability for missing this important detail. In the end, many of my vendors would most likely not work with him again due to his attitude, and several guests told me that he was incredibly rude and unwelcoming.