We had a cake tasting at one of the fancier bakeries in Chicago, and while the cake was delicious, we felt like they didn't really care if they got our business. We felt as if we were wasting their time and they had more important things to do. So we decided to try House of Fine Chocolates, which was right down the street from us and who we have gone to for smaller pastries and baked goods. The difference was night and day.
House of FIne CHocolates was not near as fancy as the other place, but they were outstanding in their friendliness and service. When we explained that out wedding was on a Monday night, they said that they are closed on Mondays but were happy to make arrangements to make sure we got our cake. it turns out that the owner himself came in on his day off to give us our cake (we picked it up ourselves to avoid the delivery fee - their suggestion since we got a smaller cake) They were always courteous and professional with the perfect hint of humor that made them delightful. We also liked that we were supporting a neighborhood family business.
But the important thing is how was the cake? it was not only beautiful but absolutely delicious! We had a special request of adding fresh to the cake, which they normally don't do, but they made it work for us and the result was out of this world!
Here is the ultimate kicker though, for a cake that tasted just as good as the fancy place, we paid half the price! house of Fine Chocolates is the place to go!