Rockland Golf Course is in Rockland, MA right on route 139. They are a venue that partners with Smith Catering. We used both Rockland Golf Course and Smith Catering for our wedding in October 2019. In the early days of planning, meeting with Maria and Tim Smith was a pleasant experience and we didn't feel pressured or rushed. They were also more than willing to have us come to the reception hall and preplan our wonderful day. On the wedding night, we were very pleased with the service and food! Also, all of our guests were very pleased with the food and service, too. As a matter of fact, my aunt is a restaurant connoisseur and even she was very impressed with the food! I would definitely hire them again for another function. As for me and my wife, we ran off to Aruba the next day! Sadly, we had to come back.

Maria lured us in by acting as though Rockland Golf Course and Smith's Catering were willing to be accommodating and helpful for our special day. This was until barely a couple months before the wedding - after invites had already gone out, after we had already made solid plans with guests, vendors, and our honeymoon 2 days later. Suddenly no accommodations could be made. We had asked to use one of the rooms for the ceremony, which is where she said the food would be being served and where the stairs to the bridal suite are (we would have access to the room anyway), and she said no. She told us upon first speaking to my mother in law that we could call when we got closer to the day to see if we could have access to the venue for more than the 2 hours guaranteed in the contract. When we did so, it was as if this was never discussed, and we were treated like we were asking way too much. In fact, she had even said we might only have access for an hour before the event. My mother in law also spoke to Tim on the phone, who was rude to her. Eventually she did allow us to come in 5 hours before the event, but after all of the negative conversations we had to deal with before that, we felt really uncomfortable. When I got to the event, I found out that during set up, Maria was rude to my mother in law and the officiant. She also said our wedding looks like a "vigil". The food was good, but I found out that there were guests denied "extra" salad dressing for dry salads, and the kids buffet - which we had discussed with both Maria and Tim was not made at all. During clean up, I could hear her complaining. The two servers who brought my bride and I our meals were very friendly, but that's it. After the rude treatment some others received and the negative experiences they had, some posted negative reviews. In response, they said "guests were bringing in nips, and it was so bad, the DJ had to make an announcement". My bride and I did not tell anyone to bring nips into the venue, and the people who left reviews that were in attendance that night were not the ones who had or brought the nips. She also said there are "embarrassing things" that happened that she wasn't going to mention, amd implied that she wouldn't mention them if the review was removed. These are clear attempts to gaslight other guests by the venue in retaliation for leaving negative - but honest - reviews. From our perspective, once the event began, everything went fine, because the other vendors were incredibly professional and friendly, all of which - unlike Smith's Catering and Rockland Golf Course - had great experiences working with us. Although someone did apparently bring nips into the venue, the guests behaved themselves. I'm sorry that happened, but that was not my doing.
The bottom line is this: if you dont want to be nervous about calling your venue or caterer because youre afraid they'll be mad at you and be rude, to the point you get worried that they will cancel the event at the last minute, take your business elsewhere. they did not cancel our event, but we worried that they would and that we would have to reach out to family members in an incredibly short time to let them know, as well as find a new venue and make new arrangements with vendors to reflect a new day and time at a different location. As a bride and groom, the last thing we should be afraid to do is call someone that we trusted help us. I put the quality of service as 2 stars because the food was decent, but the rude behavior brought the service down by quite a bit, and the value even more.