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About

On WeddingWire since 2023

In Westchester, New York, couples can experience the ultimate wedding and event planning excellence with Service Matters. They're not just another wedding planning company – they're your dedicated partners in creating unforgettable moments. Since their first wedding in 2010, Service Matters has provided exceptional service to all their clients.

Services Offered

Katie Parent and her team of seasoned professionals at Service Matters understand what it takes to transform any vision into reality. No matter the color and style, they're here to make it happen. Katie's strong connections with top vendors in the area ensure her couples can access the best in the business. Service Matters is constantly in tune with the latest wedding trends and brings a creative flair to every event. Their knack for creative problem-solving guarantees a seamless and beautiful wedding weekend.

  • Woman-owned

Frequently asked questions

What is the starting price for day-of wedding coordination?

$3,500

What is the starting price for partial wedding planning?

$7,000

What is the starting price for full wedding planning?

$11,500

Do you offer an hourly rate?

No

What is the hourly rate?

$350

What wedding events do you provide services for?

Ceremony
Reception
Rehearsal Dinner

What wedding planning services do you offer?

Day-of Coordination
Full Planning
Partial Planning

What weddings do you have experience planning?

Civil
Cultural
Elopement
Eco-Friendly
Non-Religious
Religious

How many planners are on your team?

2
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Any other questions?

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Reviews of Service Matters

5.0 out of 5 rating
WeddingWire Couples' Choice Awards 2024 Winner
5.0 out of 5 rating
12 Reviews
99% recommend it
  • Quality of service
    4.9 out of 5 rating
  • Average response time
    5 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    5 out of 5 rating
This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Review summary

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Katie and her team at Orchard Hill Cider Mill receive glowing reviews for their wedding coordination services. They are described as professional, sweet, and energetic, and went above and beyond to ensure a seamless and magical wedding day. Katie's communication, organization, and understanding of the couple's vision were highly appreciated. The venue itself is praised for its beauty and accommodating both indoor and outdoor spaces. The chef and catering team are commended for their delicious food and attention to dietary restrictions. Overall, Katie and her team receive high recommendations for their exceptional service and attention to detail.

Review summary

Powered by AI
This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Katie and her team at Orchard Hill Cider Mill receive glowing reviews for their wedding coordination services. They are described as professional, sweet, and energetic, and went above and beyond to ensure a seamless and magical wedding day. Katie's communication, organization, and understanding of the couple's vision were highly appreciated. The venue itself is praised for its beauty and accommodating both indoor and outdoor spaces. The chef and catering team are commended for their delicious food and attention to dietary restrictions. Overall, Katie and her team receive high recommendations for their exceptional service and attention to detail.

Dave
Dave C. Sent on 10/28/2023
5 out of 5 rating

Awesome experience!

I simply can’t imagine how our wedding day would have gone without Katie. Katie was attentive, and was by our side through everything. She was so prepared, communicated with every single vendor, and made our day go so smoothly. I’m kind of a control freak, but Katie truly put me at ease and was a perfect beacon on that whirlwind day. So grateful we had Katie by our side to make our wedding the perfect day!
Karin
Karin Sent on 06/20/2024
5 out of 5 rating

A truly wonderful experience!

Katie was my day of planner, and she was such a pleasure to work with! I met with her several times leading up to my big day and she made me feel comfortable and confident about the process, addressing my many questions and concerns, and doing it with a such a positive attitude. In addition to being my planner, Katie also provided florals for me wedding.

Because of her and her team's hard work, we did not have to worry about all the puzzle pieces coming together- everything fell into place. She coordinated with the many vendors and created the tablescape and overall aesthetic of our dreams. She brought our vision to life, and we are so grateful for it. Our guests could not stop giving us compliments!

Aside from her work, Katie is such an upbeat and kind human, handling hectic moments with a sense of calm and composure that is so important on such a big day. Her assistant Isabella was also incredibly sweet and lovely. They were there to check in with us throughout the day and made us feel as relaxed as possible. I would quickly recommend Katie to anyone!

Thank you so much Katie and team; you are the real MVP's!
P
Patricia D. Sent on 06/19/2024
5 out of 5 rating

Wedding Planner & Florals

Katie will become friend - her company provides amazing services that will make any event memorable & stress free. For our wedding, Katie helped with planning and day-of-coordination. In addition to her wedding planning services, we were able to customize with adding florals. Katie captured our vision, from designing our elegant disco to arranging our whimsical arbor. Her coordination ensured that we could enjoy every moment of our special day. Katie, you are fantastic and fun, a pure delight. THANK YOU
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Awards

12
WeddingWire Couples' Choice Awards 2024 Winner

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