Recently I contacted Lisa Dawson to help me me a big party I was planning. She was wonderful, helped me with everything! She has everything you would want to rent. I recommend her services.

Working with Lisa to create an invoice was a terrible experience. I clearly listed in our emails what items I wished to rent using the exact names given on the website and, without a fail, something would be incorrectly typed. This happened with knife and plate counts, types of silverware, and various decor. Every time I would correct an error, I would receive a new invoice with absolutely no apology. Unfortunately I had to go through this long process two separate times since our wedding was turned into an elopement. We had very little hope that the correct items would be delivered on the day of, but thankfully everything arrived like we ordered.

What I'm truly upset about is the unprofessional behavior we witnessed from someone who picked up our rentals at the end of the night (May 20, 2020). As we were packing up our things to leave, we heard a woman speaking to our wedding planner loudly complaining about another customer that was a "bridezilla." I've worked in customer service and I understand that it can be frustrating dealing with some clients, but these are things you vent about in private. She may have not known we were right in the next room, but it still wasn't professional to carry on this kind of conversation for as long as she did.