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Reviews of Two Brothers BBQ

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1.0 out of 5 rating
1.0 out of 5 rating
1 review
20% recommend it
  • Quality of service
    1 out of 5 rating
  • Average response time
    1 out of 5 rating
  • Professionalism
    1 out of 5 rating
  • Value
    1 out of 5 rating
  • Flexibility
    1 out of 5 rating
T
Tom C. Sent on 03/24/2021
1 out of 5 rating

Very poor responsiveness and professionalism

Had them cater my daughters wedding on March 20th in Cheney.....and although the food was good, the experience just days before the wedding was extremely disappointing. There was no communication at all once the final payment was made. Attempted to contact them multiple times the week leading up to the wedding, including the day before and day of to confirm arrival time etc. No response whatsoever. No return calls to multiple messages. We were just hoping and praying they showed up. A worry and concern we should not have had to deal with on such a big day. Then to top it off, they didn’t bring any of the Togo containers we paid for. They brought one tin foil pan for the leftover food, and what wouldn’t fit in that they threw in the trash. Then bothered the mother of the bride multiple times during the reception with numerous questions, including asking for tin foil to cover the food with (because they didn’t bring the containers we paid for) to the point she missed half the toast and the cutting of the cake. Would never recommend this company to anyone.

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