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Reviews of vacation express

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1.4 out of 5 rating
1.4 out of 5 rating
19 Reviews
29% recommend it
  • Quality of service
    1.5 out of 5 rating
  • Average response time
    1.4 out of 5 rating
  • Professionalism
    1.4 out of 5 rating
  • Value
    1.5 out of 5 rating
  • Flexibility
    1.4 out of 5 rating
Melissa
Melissa Sent on 02/18/2016
5 out of 5 rating
We booked our honeymoon through Vacation Express for an all inclusive hotel in Punta Cana, Dominican Republic. I made an error in booking that I called to discuss with their customer service team and they handled it better than I expected, helping me get EXACTLY what I was looking for and more! They upgraded us for free to the honeymoon suite and we're more excited than ever to go! I'll review again when we get back ;)
User1750616 Sent on 08/05/2014
5 out of 5 rating
We used Vacation Express for our honeymoon and we are very happy that we did! We went on a 6day 5night trip to Memories Grand Bahamas Resort in Freeport, Bahamas which is an all inclusive resort (includes round trip air fare, accommodations, activities and food for two people for your entire stay -- we didn't have to pay for any food while we were there!!!). We had a great time! The cost was very low and the quality was very high. Vacation Express offers many all inclusive trips for two to many tropical destinations for an incredibly affordable price. We have been recommending them to everyone we know since we've gotten back!! Why not go on a great vacation with great service for a great price??! We will most definitely be using them again for future island vacations!!
User1916355 Sent on 11/11/2014
4.5 out of 5 rating
Vacation Express helped book our honeymoon to Playa Del Carmen, Mexico. They made it so easy to book and set up excursions. Our hotel was PERFECT and was everything they said it would be and more! My only issue was that we were supposed to get the honeymoon package where we would receive a bottle of champagne and turn down service. We did not receive either. We had forgotten about it until we met another couple on the last day who received the service. Not a huge deal but would have made our honeymoon that much more special!
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