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About

In 1946, two brothers, Louis and John Watson, and their respective wives, Ellen and Mary, began making chocolates in the back room of their soda fountain and luncheonette on Delaware Avenue in Kenmore, NY. Using old-fashioned methods and recipes shared by their relatives, Watson's quickly established a reputation for producing fine confections, albeit on a very limited scale. Whatever was produced was immediately sold in the front of their restaurant. Demand for the chocolates continued through the years. In 1987, Lou and Ellen’s son Jim, who had joined the family business in 1971, decided to take over the chocolate part of the company, adding new retail and production facilities. With the addition of Jim’s daughter, Whitney into the company in 1993, the Watson’s Chocolates product line was greatly expanded, and five more stores were opened, bringing the total number of retail locations to eight. Our family recipes are still made today, by hand, and in small batches, including our Famous Sponge Candy. Our candy makers and chocolatier are our extended family and we take pride in using only the highest quality ingredients, including only Fair Trade Certified chocolate.

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Frequently asked questions

How would you categorize your product offerings?

Catalog
Custom
Personalized
Themed

What services do you provide?

Assembly
Design
Printing
Shipping
Express Shipping

What items are available?

Edible Treats
Gift Boxes

What is the average turnaround time, from initial contact to shipment?

2-3 Weeks

Are you able to meet clients in person to showcase your product?

Yes

Is there a minimum order requirement?

No

What is your return policy?

Partial Refund
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Reviews of Watson's Chocolates

Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
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1 Review
100% recommend it
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Evelyn
Evelyn S. Sent on 06/21/2024
5 out of 5 rating

Best wedding favors ever!

Thank you for helping make our wedding day so special! Watsons personally took favor tags we bought, as well as ribbon, and attached this to 120+ favors for free. Such a nice touch and our guests loved this little taste of buffalo.

Thank you again and HIGHLY recommend any couple do this for their wedding favors!

P.S. - shoutout to Victor for above and beyond customer service!
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