The Aviator Cleveland Reviews

Reviews
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4.7 out of 5 rating
4.7
Very good
33 reviews
Recommended by 94% of couples
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Quality of service 4.7 out of 5 rating
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Average response time 4.6 out of 5 rating
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Professionalism 4.7 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.7 out of 5 rating
Awards
33





+10
User photos

Weddingwire
4.7/5
33 reviews
Google
4.6/5
869 reviews
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Featured
Danielle Sent on 01/12/20235 out of 5 rating-
Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Hands down the best wedding venue in Cleveland
I don’t even know where to start, I had the most beautiful wedding on 12/31/22 at the Aviator. Everything exceeded my expectations, from the food, service, and attention to detail, there was not one thing that wasn’t meticulously planned and executed. From the beginning I worked with the owner, Khadar, I chose the Aviator because I didn’t need to do anything, from the linens, Uplighting, centerpieces, indoor pyrotechnics to our wine and champagne towers, he could do it all! There was not one request I had that he wasn’t willing to accommodate, he was a pleasure to work with.
Jen, the operations manager was on maternity leave during most of my planning, I didn’t work with her...
I don’t even know where to start, I had the most beautiful wedding on 12/31/22 at the Aviator. Everything exceeded my expectations, from the food, service, and attention to detail, there was not one thing that wasn’t meticulously planned and executed. From the beginning I worked with the owner, Khadar, I chose the Aviator because I didn’t need to do anything, from the linens, Uplighting, centerpieces, indoor pyrotechnics to our wine and champagne towers, he could do it all! There was not one request I had that he wasn’t willing to accommodate, he was a pleasure to work with.
Jen, the operations manager was on maternity leave during most of my planning, I didn’t work with her much in the beginning but when she returned to work she never missed a beat, it was like she never left, she knew exactly what I wanted and had so many amazing suggestions to enhance my guests
Experience at my wedding. In the end (3 days before my wedding) we needed to tweak a few things with the room layout and Khadar, Jen, and the rest of the team were like super hero’s, rearranging everything exactly the way I wanted it and making sure it was perfect!
On the day of my wedding Jen, Khadar, and other team members were amazing, they made sure all the fine details I wanted weren’t overlooked and everything was perfect. They all tried their best to stick to my timeline, make sure everyone was where they were supposed to be, and worked with my vendors to create the most seamless experience a bride could ever ask for! I really can not rave enough about the Aviator and all they have to offer, from beginning to end they made planning my wedding the least stressful as possible, I can not thank Jen, Khadar, and the whole Aviator team enough for making my day absolutely perfect! If you’re looking for an amazing, beautiful, easy to work with and over accommodating wedding venue, stop now and just book the Aviator, there’s no where else like it! -
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Sarah Sent on 12/17/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best wedding venue!
My husband and I had the absolute wedding of our dreams at The Aviator. From the second we walked in to check out the venue last year, we were obsessed. Jen Seidel is absolutely amazing and we could not have asked for a better wedding coordinator! The entire staff made us feel stress-free and helped make the night perfect!!! HIGHLY recommend booking your wedding with them!My husband and I had the absolute wedding of our dreams at The Aviator. From the second we walked in to check out the venue last year, we were obsessed. Jen Seidel is absolutely amazing and we could not have asked for a better wedding coordinator! The entire staff made us feel stress-free and helped make the night perfect!!! HIGHLY recommend booking your wedding with them! -
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Andrea Sent on 12/01/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The 100th Bomb Group was an excellent choice for our rehearsal dinner. They offered quick service and the food was delicious! Our private room was just the right size for my group and I loved the view of the airport - perfect ambiance and none of the noise!The 100th Bomb Group was an excellent choice for our rehearsal dinner. They offered quick service and the food was delicious! Our private room was just the right size for my group and I loved the view of the airport - perfect ambiance and none of the noise! -
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Grace Sent on 12/28/20115 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My husband and I were absolutely thrilled with how our wedding at the Bomb Group turned out. We had the ceremony on the outside patio and our reception in the Rosenthal room. The room was set up better than I had envisioned. It was gorgeous! The service was amazing, my guests still say how well they were treated. There was never a line at the bar and my guests were please with that! lol The food was delicious!! We went with the sirloin and chicken, our guests were thrilled at how much food was provided and how good the quality was. I would definitely recommend the Bomb Group to anyone. The views are amazing along with the great service!My husband and I were absolutely thrilled with how our wedding at the Bomb Group turned out. We had the ceremony on the outside patio and our reception in the Rosenthal room. The room was set up better than I had envisioned. It was gorgeous! The service was amazing, my guests still say how well they were treated. There was never a line at the bar and my guests were please with that! lol The food was delicious!! We went with the sirloin and chicken, our guests were thrilled at how much food was provided and how good the quality was. I would definitely recommend the Bomb Group to anyone. The views are amazing along with the great service! -
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Janine Sent on 05/25/20105 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The reception at the Bomb Group made for the best memories I have of my wedding - it was romantic but modern, spacious but intimate, all elegance and yet relaxed. The food was amazing - we got to try everything beforehand and even altered their recipes to our liking (less salt, parsly instead of cilantro, design our own desserts,...). The staff was friendly, hospitable and professional, they still know us by name when we stop by now for dinner or a glass of wine. The patio with fire places and Gazebo was wonderful on a warm summer night, the ceiling drapery matched the chair covers and flowers perfectly. The Bomb Group let us individualize everything - we used their...The reception at the Bomb Group made for the best memories I have of my wedding - it was romantic but modern, spacious but intimate, all elegance and yet relaxed. The food was amazing - we got to try everything beforehand and even altered their recipes to our liking (less salt, parsly instead of cilantro, design our own desserts,...). The staff was friendly, hospitable and professional, they still know us by name when we stop by now for dinner or a glass of wine. The patio with fire places and Gazebo was wonderful on a warm summer night, the ceiling drapery matched the chair covers and flowers perfectly. The Bomb Group let us individualize everything - we used their flowers on half of the tables, the other half we had fancier bouquets from our florist. We had 3 rooms, two for the guests with access to the patio and a third one as a lounge with an extra bar, chocolate fountain, sofa group, high tables and dessert arrangements. It is not cheap, but it was soooooo worth every penny!!!! -
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Kimberly Sent on 11/16/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Aviator venue
Jen at the aviator was professional helpful and friendly. The food was perfect.Jen at the aviator was professional helpful and friendly. The food was perfect. -
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Kimberly Sent on 08/17/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Rankin wedding 8/15/2020
I just wanted to thank you both for the best, unforgettable wedding I could ever ask for. You both were extremely helpful and very awesome through out the whole process. The decorations were beautiful, the food amazing and just the whole atmosphere was awesome. The cake was delicious and just so beautiful I didn’t want to cut it. Thank you again for giving us such a memorable experience that we can look back on everyday. I wish we had started our wedding planning with the 100th Bomb group from the beginning but you both were godsents for us. Thank you again and we look forward To celebrating our anniversary each year at the restaurant. Thank you again you truly made it our happily ever afterI just wanted to thank you both for the best, unforgettable wedding I could ever ask for. You both were extremely helpful and very awesome through out the whole process. The decorations were beautiful, the food amazing and just the whole atmosphere was awesome. The cake was delicious and just so beautiful I didn’t want to cut it. Thank you again for giving us such a memorable experience that we can look back on everyday. I wish we had started our wedding planning with the 100th Bomb group from the beginning but you both were godsents for us. Thank you again and we look forward To celebrating our anniversary each year at the restaurant. Thank you again you truly made it our happily ever after-
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+10 photos
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Natasha Sent on 04/25/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Last minute venue change for wedding
Due to the coronavirus we had to made changes to our wedding. Amy was great and accommodated us for our special days less than one month before the wedding. They worked well to fulfill our requests and were very professional given the circumstances. Would highly recommend this place for any wedding celebration.Due to the coronavirus we had to made changes to our wedding. Amy was great and accommodated us for our special days less than one month before the wedding. They worked well to fulfill our requests and were very professional given the circumstances. Would highly recommend this place for any wedding celebration. -
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Colleen Sent on 04/09/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Absolutely Perfect Day
I don't have enough words to explain how incredible it was to have our wedding here.
Leading up to the wedding, Kimberly and Matthew replied to every nervous call and novel-length panic e-mail amazingly quickly. They really made sure that I was fully comfortable with how the day was supposed to go even up until three days before when I had to make some changes and they were so friendly every step of the way.
The day of, everything went swimmingly. And if it didn't, neither I nor my husband knew a thing about it. Josh handled every single issue with grace and a smile.
My wedding was the first warm day of the year and it...I don't have enough words to explain how incredible it was to have our wedding here.
Leading up to the wedding, Kimberly and Matthew replied to every nervous call and novel-length panic e-mail amazingly quickly. They really made sure that I was fully comfortable with how the day was supposed to go even up until three days before when I had to make some changes and they were so friendly every step of the way.
The day of, everything went swimmingly. And if it didn't, neither I nor my husband knew a thing about it. Josh handled every single issue with grace and a smile.
My wedding was the first warm day of the year and it came out of nowhere. Because of this, the temperature in the Bridal suite was less than ideal for ladies with faces full of makeup. The moment we asked just for the heat to be turned off, the entire staff went above and beyond to help us. We were ushered to a cooler room and given water while the staff rustled up a small army of floor fans and switched the thermostat to 'cool'. And no one acted like it was a chore to help us either, it really felt like we were cared about.
Everyone is a friendly professional and I couldn't have chosen a better place to kick off my marriage in style. -
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Autumn Sent on 07/15/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
**The stars that are given on this review are based on Megan & Karen's performance but neither of them are at the 100th Bomb Group any longer because they left the company. This does not reflect how poor management is.**
This is actually the hardest review that I have had to write regarding our June 2018 wedding. To all future couples hoping to plan their weddings a the 100th Bomb Group you may want to look elsewhere. My husband and I had started with our event coordinator, Morgan and she lied to us about things that were going to happen to the venue (ex. moving the planes in the front of the restaurant to create and outdoor garden...**The stars that are given on this review are based on Megan & Karen's performance but neither of them are at the 100th Bomb Group any longer because they left the company. This does not reflect how poor management is.**
This is actually the hardest review that I have had to write regarding our June 2018 wedding. To all future couples hoping to plan their weddings a the 100th Bomb Group you may want to look elsewhere. My husband and I had started with our event coordinator, Morgan and she lied to us about things that were going to happen to the venue (ex. moving the planes in the front of the restaurant to create and outdoor garden off of the ballroom, adding barn doors to the venue and so on). Thankfully, Morgan left the company and we started working with Megan and Karen. It was pretty painstaking for all of us to sort through the mess that Morgan left.
Megan was the absolute brightest light and reassured both of us that she would be guiding us through the rest of our journey. Both Megan and Karen where delightful, kind, compassionate and sweet. Megan and Karen worked tirelessly to correct everything that Morgan had done incorrectly. One month before the wedding Megan left the 100th Bomb Group and Karen has since left the Company. Without Megan or Karen at the 100th Bomb Group they are in serious trouble. I am fairly certain the 100th Bomb Group is in serious trouble. Megan and Karen helped correct every single issue and lie that Morgan told. Thankfully, Megan and Karen made our dream wedding come true but without them I am not certain how bride and grooms will make it through the wedding process.
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Heather Sent on 03/27/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We had issues. The catering department went through a period of changes where our contact changed, more than once...except no one thought to inform us either time. We were considering changing our venue...until Megan came along! If you can work with Megan, stop your search and have your wedding here! She is amazing, sweet, professional, fun, attentive..I could go on forever! Our wedding was literally the wedding I have dreamed of my entire life...all thanks to her! With her I was confident that everything was being handled and it's obvious that she sincerely loves what she does! I truly feel as though our prior issues happened for a reason because she was meant to plan our wedding! We love her, and you will too!!We had issues. The catering department went through a period of changes where our contact changed, more than once...except no one thought to inform us either time. We were considering changing our venue...until Megan came along! If you can work with Megan, stop your search and have your wedding here! She is amazing, sweet, professional, fun, attentive..I could go on forever! Our wedding was literally the wedding I have dreamed of my entire life...all thanks to her! With her I was confident that everything was being handled and it's obvious that she sincerely loves what she does! I truly feel as though our prior issues happened for a reason because she was meant to plan our wedding! We love her, and you will too!! -
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Fransiska Sent on 09/03/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
100th bomb group was a great venue for our wedding. The food was great and the coordinator did a nice job!100th bomb group was a great venue for our wedding. The food was great and the coordinator did a nice job! -
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Rebecca Sent on 10/26/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We couldn't have been happier to have our wedding reception at the 100th Bomb Group. There was another wedding scheduled that day in the same room with only 2 hours to turn it around and set up for our wedding. I was very nervous but Kim and her team did a FABULOUS job! Everything was ready to go and was absolutely perfect! Our guests loved the food and the unique venue. Kim was very responsive during the planning process which is a HUGE plus for a busy bride! Thanks again to all the staff at the 100th Bomb Group for the most beautiful wedding I could have ever imagined!We couldn't have been happier to have our wedding reception at the 100th Bomb Group. There was another wedding scheduled that day in the same room with only 2 hours to turn it around and set up for our wedding. I was very nervous but Kim and her team did a FABULOUS job! Everything was ready to go and was absolutely perfect! Our guests loved the food and the unique venue. Kim was very responsive during the planning process which is a HUGE plus for a busy bride! Thanks again to all the staff at the 100th Bomb Group for the most beautiful wedding I could have ever imagined! -
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Linda Sent on 01/10/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My husband and I booked this place for our wedding as we were planning an wedding that was close to part of our family so they would be able to attend, (We lived 8-9 hours away) and we needed a place with its own beauty, charm and culture. This place had all that, we barely had to add any touches of our own. We booked their medium room (held roughly 100 people) which we loved with its dance-floor, sandstone walls, and view of the garden, and a second room to hold the wedding on location which they completely set up both rooms for us, with archway and candles and linens. The only touches we added were the center pieces....My husband and I booked this place for our wedding as we were planning an wedding that was close to part of our family so they would be able to attend, (We lived 8-9 hours away) and we needed a place with its own beauty, charm and culture. This place had all that, we barely had to add any touches of our own. We booked their medium room (held roughly 100 people) which we loved with its dance-floor, sandstone walls, and view of the garden, and a second room to hold the wedding on location which they completely set up both rooms for us, with archway and candles and linens. The only touches we added were the center pieces. They worked well with the photographer, the DJ, the dessert vendor and us. They have two bridal sweets which are fair in size and have their own key code for security.
Both event coordinators we worked with (the original and the replacement) was very professional. The with constant feedback. Matthew was very easy to work with (most of our meetings were through email or through my father), he made it a very pleasant and personable experience.
The location is very close to several nice hotels, and to the airport if you have any out of town guest. It is also very lovely both inside and outside. The rich history adds so much to the package. The food was great. They have a extensive menu for both adults and children (not just hotdogs for kids). The vegetables were cook right (not lumpy or soupy) same thing with the noodles (not overcooked or sitting in water too long).
They have events down to a science, the transition from eating to dancing and desserts was smooth. I never felt rushed. They are large enough that if you are trying to keep bride and groom from seeing each other and take pictures it is fairly easy. They also have great spots for photos, outside or in. Also they have lots of parking.
This was a great vendor for us since we were trying to plan from out of town for all our Cleveland family members -
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User1815463 Sent on 09/17/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
This venue worked with us extensively to help us control cost and make our wedding beautiful at the same time. Our guests are still raving about the food and experience! We can't thank Karol enough for all that she did to make our day special.This venue worked with us extensively to help us control cost and make our wedding beautiful at the same time. Our guests are still raving about the food and experience! We can't thank Karol enough for all that she did to make our day special. -
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Michael Sent on 07/28/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
They made our wedding absolutely great! So kind and professional, and they were willing to do whatever we needed to make it special.They made our wedding absolutely great! So kind and professional, and they were willing to do whatever we needed to make it special. -
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User1663015 Sent on 06/15/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Everything was great Would recommend.Everything was great Would recommend. -
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User1613887 Sent on 05/10/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I recently hosted a wedding shower at the 100th Bomb Group. I was planning the event long distance. Matt was extremely helpful and responsive. He made the planning for the event very easy. If Matt wasn't available to take a call, someone from the catering team always offered to provide assistance. The food was delicious and thoroughly enjoyed. I would definitely recommend the 100th Bomb Group.I recently hosted a wedding shower at the 100th Bomb Group. I was planning the event long distance. Matt was extremely helpful and responsive. He made the planning for the event very easy. If Matt wasn't available to take a call, someone from the catering team always offered to provide assistance. The food was delicious and thoroughly enjoyed. I would definitely recommend the 100th Bomb Group. -
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User1288683 Sent on 08/15/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We loved this venue! Everything was perfect...room, food, linens, atmosphere, event managers!We loved this venue! Everything was perfect...room, food, linens, atmosphere, event managers! -
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Brittney Sent on 08/18/20114.9 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Like one of the other reviewers, I was also a bit flustered to learn that the representative (Stephanie) working with us quit, and we were not notified until we contacted the Bomb Group with a concern. We were then assigned to Amanda, who also quit with no notice to us. Finally, we were able to work with Trish, who was a dream. Stephanie promised us a few things that were not "standard protocol" but Trish was very understanding and accommodated all of the requests we had made of Stephanie.
The day of our wedding was WONDERFUL. I could not have asked more from our amazing "Day-of" coordinator, Sue. The room looked beautiful (Rosenthal), they accommodated my outside linen...Like one of the other reviewers, I was also a bit flustered to learn that the representative (Stephanie) working with us quit, and we were not notified until we contacted the Bomb Group with a concern. We were then assigned to Amanda, who also quit with no notice to us. Finally, we were able to work with Trish, who was a dream. Stephanie promised us a few things that were not "standard protocol" but Trish was very understanding and accommodated all of the requests we had made of Stephanie.
The day of our wedding was WONDERFUL. I could not have asked more from our amazing "Day-of" coordinator, Sue. The room looked beautiful (Rosenthal), they accommodated my outside linen vendor, and even set up our Activity Table for kids.
The food was excellent. We had a duet of Steak and Chicken, Salmon, and a Veggie wellington for our choices, all of which were DELICIOUS!
Overall, the services provided by the Bomb Group were excellent. I found them to be the most reasonably priced venue for what they offer. -
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Rachel Sent on 11/27/20114.9 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We were a bit worried because over the course of a year we were assigned to three different event coordinators, but the wedding was wonderful in the end. They really bent over backwards to make sure we had a great time.We were a bit worried because over the course of a year we were assigned to three different event coordinators, but the wedding was wonderful in the end. They really bent over backwards to make sure we had a great time. -
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Laura Sent on 02/21/20174.7 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We had our January 14, 2017 ceremony and reception here, and we were so incredibly pleased with absolutely everything. From the beginning, Angela was amazing! She is so sweet and helpful, and everything you look for in a wedding coordinator. The day of the wedding went perfectly! All of the staff were very nice, the food was fantastic, and the venue looked beautiful. Not only that, it was a great price! We could not have asked for more. We are definitely recommending 100th Bomb Group to all of our friends getting married!We had our January 14, 2017 ceremony and reception here, and we were so incredibly pleased with absolutely everything. From the beginning, Angela was amazing! She is so sweet and helpful, and everything you look for in a wedding coordinator. The day of the wedding went perfectly! All of the staff were very nice, the food was fantastic, and the venue looked beautiful. Not only that, it was a great price! We could not have asked for more. We are definitely recommending 100th Bomb Group to all of our friends getting married! -
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Jessika Sent on 08/28/20134.7 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Overall I absolutely loved our wedding day and it was better than I ever imagined. If I could do it all over again, I would still pick this venue. There are of course, some things that always could have been better, but I'm sure you would find that with any venue. I feel like you get a lot for the price when I compared this venue to other places.
Pros: Food and Staff were wonderful. We got chardonnay chicken, shrimp and scallop fettuccine, and salmon with fruit salsa as our entrees. I surprisingly liked the chicken the best. Everyone said our food was great. The staff was very attentive during the wedding. They got us anything we wanted...Overall I absolutely loved our wedding day and it was better than I ever imagined. If I could do it all over again, I would still pick this venue. There are of course, some things that always could have been better, but I'm sure you would find that with any venue. I feel like you get a lot for the price when I compared this venue to other places.
Pros: Food and Staff were wonderful. We got chardonnay chicken, shrimp and scallop fettuccine, and salmon with fruit salsa as our entrees. I surprisingly liked the chicken the best. Everyone said our food was great. The staff was very attentive during the wedding. They got us anything we wanted and had very positive attitudes. One big thing that was great about the venue as they pretty did everything for us in setting up for the wedding day. We just brought our stuff in, I took pictures of how I wanted things, and they set everything up and didn't have to worry about it. Our event planner Jessica, didn't reply right away at first, but was very attentive when it got closer to the wedding.
Cons: They booked events way too close to our wedding. Our event planner even apologized for it. We had a ceremony that had to start getting ready 1 hour after ours and a wedding reception ending 1 hour before ours. They said if we booked both the ceremony and reception there we would get the entire day to decorate and get the bridal room as well. Well, turned out that was only true if nothing else was booked. When we brought our decorations in the bridal room, they forgot someone else needed it and moved all our decorations to a different location. Luckily in the end, this didn't effect much, so I was bothered by it. The only thing is that I spent a lot of time and effort making all my decorations and my photographer didn't get time to take a picture of the room before people were in there. The 100th Bomb Group said they take a bunch of pictures of all their weddings, so we wouldn't have to worry about it. They took ONE picture.. -
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Renee Sent on 09/12/20104.7 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5 out of 5 rating
This was such a beautiful place for our ceremony and reception. The flowers were beautiful and the staff was really helpful. The only complaint I have is that the lady who originally was my wedding sales consultant quit and no one called me to tell me. So once I found out, I had to meet with a new person and go over details again but they were very willing to compromise with me since my first sales consultant didn't tell me the truth on everything. The staff made our wedding day exactly how we wanted it and I would highly suggest this vendor.This was such a beautiful place for our ceremony and reception. The flowers were beautiful and the staff was really helpful. The only complaint I have is that the lady who originally was my wedding sales consultant quit and no one called me to tell me. So once I found out, I had to meet with a new person and go over details again but they were very willing to compromise with me since my first sales consultant didn't tell me the truth on everything. The staff made our wedding day exactly how we wanted it and I would highly suggest this vendor. -
Quality of service
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Melinda Sent on 08/30/20104.7 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
our wedding was absolutely beautiful thanks to the hard work from the bomb group employees...every guest was thrilled with the amazing food and customer service!our wedding was absolutely beautiful thanks to the hard work from the bomb group employees...every guest was thrilled with the amazing food and customer service! -
Quality of service
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