621 Studios Reviews
Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
4.6 out of 5 rating
4.6 out of 5 rating
20 Reviews
91% recommend it
-
![Bailey]()
Bailey L. Sent on 06/18/2020Absolutely perfect
Annie is thoughtful, warm, and everything she does has a loving intention and feel. It was such a gift to have her as part of our special day. She expertly handled the kids (big and grown up ones). We couldn’t have been more pleased! -
Karima C. Sent on 09/23/2018Annie was the greatest ever! She captured our very special day. We are pleased with her service. She was very helpful and was so friendly!
-
-
Denise A. Sent on 08/12/2018Annie was a delight to have as a part of our Happily Ever After on August 4, 2018. She was professional, fun and we look forward to seeing how she captured our love from her lens.
Thank you Annie for being there for us! -
-
Tiffany Sent on 01/24/2018Annie was fantastic! She was great at communicating and helping determine the vision/theme for the wedding pictures. Her pre-wedding survey was super helpful in organizing everything. She was so great to work with! Our wedding was in 11 degree weather and snow flurries and she kept smiles on our faces with jokes and laughter, it was such a great time! Her pictures are beautiful and she really goes the extra mile! We can't say enough good things about her and our wedding photos!
621 Studios's reply:
Tiffany, you were such a sweet and lovable bride; I enjoyed every moment. Thanks for the wonderful feedback, specifically the note about the questionnaire. It's great to hear that it served as a valuable tool for you too!
Best of wishes to the two of you! -
-
![Taylor]()
Taylor H. Sent on 01/13/2020Worst experience ever!!
Where do I even begin with this nightmare. I guess it all started when we met Annie for our photoshoot. For reasons beyond my control, I was late. Annie decided to move forward with the shoot anyways. When we met it was so AWKWARD. She presented us with the idea that “she was just going to be a creepy stalker following us around on our date” I was hesitant but went with it because she’s the “professional.” So leaving the shoot I was bummed, I didn’t know how the photos were going to turn out. I voiced that to Annie and she assured me not to worry, she got some great shots. Cool, fast forward to when I got the pictures. I went to order some prints thru her because I had a credit. Then went to download the pictures and I couldn’t. The contract is very confusing and made me think I would get the digital files for my wedding AND engagement shoot. I was wrong. I do have to say after many emails and phone calls, Annie gave me the digital files. A few days after that, I received the prints (3, that’s all I liked out of ALL the photos) I ordered thru her. It look like a phone took the pictures, one picture was so grainy I will not ever hang it. The other picture had lipstick on my teeth, and the final picture had me completely unfocused while focussing in only on my fiancé. I decided to order the same prints thru Shutterfly to see if it was the lab she used issue. NOPE. The same terrible photos came from Shutterfly too. So after many more emails and phone calls(and her blaming me for the way the photos turned out because I was late) we decided to cancel the contract. In the contract it states no money will be returned. Annie did work with me on that, we decided I would compensate her $500 for her time, and I would get back the remainder($420). So she send the cancellation contract and it mentioned nothing about my $420. So I emailed her, and she informs me she would have to get back to me on a final number because she had to deduct taxes and fees. Wait. What? I didn’t pay taxes or fees when I sent her the money. So we’re fighting again. She wrote and said I only paid her $850 when in actuality I paid her $920. I sent her the receipt to verify. Since then I haven’t heard a peep from her. I emailed to let her know we had moved for when she sends the check, nothing. I can’t stress this enough. DO NOT USE 621 STUDIOS. She’s very unprofessional, has low quality photos, and blames her clients for how HER photo shoot turned out. Spend the money on a real professional. It’s almost been two weeks since I sent her my last email with no response. I gave her 45 days to send me my refund or I will be taking legal action. 2/3/2020 will be 45 days. Fingers crossed she does what we agreed to on the phone so I can END this nightmare!!!
Are you interested?
Send a message
Are you interested?
Send a message