801 Ocean Event Center Reviews
Reviews
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4.1 out of 5 rating
4.1 out of 5 rating
6 Reviews
81% recommend it
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![Emily]()
Emily T. Sent on 09/05/2022Wonderful venue
801 Ocean was perfect! The venue was gorgeous and Lisa was so helpful and a pleasure to work with.801 Ocean Event Center's reply:
Thanks, Emily! Your wedding and reception were just beautiful. It was a pleasure to work with you. All the best in the future.
Lisa
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![Jedonna]()
Jedonna G. Sent on 06/15/2024They need a new venue coordinator!
I have been putting off writing a review for months now because I hate to think of my wedding in a negative light at all. I got married here in February, and I will start with the positives. The price in comparison to similar venues is unbeatable. Having access to the venue a day ahead is amazing. The venue is gorgeous. All that being said, it may have actually been worth spending a whole lot more money to use another venue. It makes me feel sick to talk bad about someone, and I will say, the venue coordinator was okay via email correspondence. Once the rehearsal dinner began, the venue coordinator had a terrible attitude from the start. I tried and tried all of the rehearsal dinner to be extra friendly and make her life easier because I wanted her to be in a good mood so the wedding day would be smooth. It didn't work. The next morning, I arrived to the venue with my girls and was IMMEDIATELY met by her bad attitude and barking orders that didn't make any sense. God bless my coordinator and MOH who had to deal with her all day because I literally couldn't. I started off the day upset because of her. Many things happened throughout the night that I was not even aware of until after the wedding was over (again God bless my people for dealing with her.) One of the biggest things that absolutely blew my mind was that she literally pulled my husband out of processional, pulled the GROOM out of processional at CEREMONY TIME as he was ABOUT TO WALK DOWN THE AISLE stating something might be a breach of contract and she needs a credit card at that very second. She had my credit card on file, a security deposit, and a list of people to contact on the day of the wedding so the bride and groom do not have to be bothered. I am SO angry about this. The next biggest problem was probably her literally red faced screaming at my family to get out of the building after the wedding ONE HOUR before the CONTRACTED TIME. I was also told by some of my vendors that she was very rude to them. This venue is absolutely gorgeous and would have been perfect, but the venue coordinator really ruined it. Ruined it so bad, I don't think I can recommend this venue to anyone. In fact, we told one of our friends who were about to book the venue not to do it. I will say there was one woman who covered for the main venue coordinator for a few hours who was very nice and friendly and asked how she could help. This venue would be perfect, but oak island really needs to listen to the community and have someone else be the face of this place!801 Ocean Event Center's reply:
Hi Jedonna - Thank you for taking the time to share your feedback with us. We understand how important every detail of your special day is, and we offer our sincerest apologies that your experience fell short of your expectations. We have since had a change in management and we are committed to ensuring that all future events are managed with the utmost care and professionalism. We wish you and Stephen all the best in this new chapter of your lives.
Warm regards,
Gina S.
Event Coordinator
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