A&A Limousine & Bus Service Reviews

Reviews

• Azuka N. Sent on 02/01/2022
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Best Limo Company!!

  I used this limo company for both my bachelorette party and my wedding and they were absolutely phenomenal!. They were punctual and extremely friendly. Every encounter I had with their manager was great and their limos were top notch and clean. I would definitely recommend this company to anyone looking for a limo or limo bus!!

  I used this limo company for both my bachelorette party and my wedding and they were absolutely phenomenal!. They were punctual and extremely friendly. Every encounter I had with their manager was great and their limos were top notch and clean. I would definitely recommend this company to anyone looking for a limo or limo bus!!
• Myrene Sent on 06/10/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Accommodating and punctual

  John was awesome to work with! He came on time and very accommodating to our needs! Always made sure we were good to go

  John was awesome to work with! He came on time and very accommodating to our needs! Always made sure we were good to go
• Sam S. Sent on 08/04/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  On Time, Professional Service

  Had a 14 passenger shuttle bus for 8 hours, that went so smoothly! Wendi was very professional, even meeting us the next day to drop off sunglasses that were forgotten. Amazing service, we even had two towncars booked to transport my grandparents and the drivers were on time, very accommodating and amazing all around

  Had a 14 passenger shuttle bus for 8 hours, that went so smoothly! Wendi was very professional, even meeting us the next day to drop off sunglasses that were forgotten. Amazing service, we even had two towncars booked to transport my grandparents and the drivers were on time, very accommodating and amazing all around
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• Morgan Sent on 06/03/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Great for weddings!!

  A & A limo was recommended to use by our wedding planner, Amore Events. We decided to rent two of their forty-eight passenger buses and decided a few months before the wedding to use them for a getaway car as well.
  Being the Bride and Groom we did not get to experience the shuttle from the hotel to the venue. However, our guest showed up on time and they appeared happy and in good spirits.
  However, we did get to experience the getaway car. Linzie, the owner of A & A, was there as our getaway driver. He was professional and very kind.
  We recommended a getaway car because it is 20-30 minutes just the two of you to unwind and talk about the day.
  We heard though the grape vine that there was a one of our buses (per everyone's request) even kept the party going by playing requested songs on the way back to the hotel. The driver was very accommodating and was very thoughtful to keep our guests happy!!
  A &A is great to work with and we highly recommend them for weddings!!

  A & A limo was recommended to use by our wedding planner, Amore Events. We decided to rent two of their forty-eight passenger buses and decided a few months before the wedding to use them for a getaway car as well.
  Being the Bride and Groom we did not get to experience the shuttle from the hotel to the venue. However, our guest showed up on time and they appeared happy and in good spirits.
  However, we did get to experience the getaway car. Linzie, the owner of A & A, was there as our getaway driver. He was professional and very kind.
  We recommended a getaway car because it is 20-30 minutes just the two of you to unwind and talk about the day.
  We heard though the grape vine that there was a one of our buses (per everyone's request) even kept the party going by playing requested songs on the way back to the hotel. The driver was very accommodating and was very thoughtful to keep our guests happy!!
  A &A is great to work with and we highly recommend them for weddings!!
• Hana Sent on 08/15/2014
  4.9 out of 5 rating

  4.9
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    5.0 out of 5 rating
    5.0

  This limo was exactly what we needed!
  
  We used the newest in their fleet, the Lincoln MKT Stretch town car. It was clean, inside and out. The driver was very courteous despite him being asked to move several times by other drivers while he waited for the wedding party to be ready!
  
  We used AUX input, in the back, the sound quality was great. We brought a few of our own bottles of champagne for the ride - which was great. The limo already had plenty of glassware and storage.
  
  I only rated value at 4.5/5 because we booked for just 2-2.5 hours but there was a 4 hour minimum booking. Oh well. It was still a great value for us - and would only have been better had we been able to use it for the full 4 hours!

  This limo was exactly what we needed!
  
  We used the newest in their fleet, the Lincoln MKT Stretch town car. It was clean, inside and out. The driver was very courteous despite him being asked to move several times by other drivers while he waited for the wedding party to be ready!
  
  We used AUX input, in the back, the sound quality was great. We brought a few of our own bottles of champagne for the ride - which was great. The limo already had plenty of glassware and storage.
  
  I only rated value at 4.5/5 because we booked for just 2-2.5 hours but there was a 4 hour minimum booking. Oh well. It was still a great value for us - and would only have been better had we been able to use it for the full 4 hours!
• Melissa Sent on 12/27/2016
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We rented two 24-passenger shuttle buses and a 16-passenger limo bus to transport our guests between our wedding ceremony and reception venues. The service was prompt and professional. Prior to booking, they provided helpful suggestions regarding the ideal vehicles for our needs. Expensive for what it is, especially with 3-4 hour minimums, but reliable and efficient.

  We rented two 24-passenger shuttle buses and a 16-passenger limo bus to transport our guests between our wedding ceremony and reception venues. The service was prompt and professional. Prior to booking, they provided helpful suggestions regarding the ideal vehicles for our needs. Expensive for what it is, especially with 3-4 hour minimums, but reliable and efficient.
• 
  User2190297 Sent on 06/22/2015
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    4.5 out of 5 rating
    4.5
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    5.0 out of 5 rating
    5.0

  We used A & A limo for our wedding party transportation. We had their 24 passenger bus. Driver was prompt and very professional to work with. Great driving. Bus was clean. Would definitely recommend them for private transportation.

  We used A & A limo for our wedding party transportation. We had their 24 passenger bus. Driver was prompt and very professional to work with. Great driving. Bus was clean. Would definitely recommend them for private transportation.
• Mat C. Sent on 10/29/2019
  4.4 out of 5 rating

  4.4
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Flexible People

  My review is based on customer service alone. We needed to cancel our service due to some unexpected obstacles, and they were very kind to allow it. We appreciate the understanding.

  My review is based on customer service alone. We needed to cancel our service due to some unexpected obstacles, and they were very kind to allow it. We appreciate the understanding.
• Carolyn Sent on 11/16/2016
  2.3 out of 5 rating

  2.3
  • Quality of service
    2.0 out of 5 rating
    2.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    2.0 out of 5 rating
    2.0
  • Value
    2.5 out of 5 rating
    2.5
  • Flexibility
    1.0 out of 5 rating
    1.0

  Limo Driver Great but Shuttle Driver Clueless (my wedding snag)
  For our Wedding, we ordered 1 limo for the bridal party and 1 shuttle bus for our out of town guests. The schedule for both vehicles was given to A&A in writing a week before the event. They then called me to make sure they understood the stops. We had a long conversation where the stops & time tables were clarified. Then the stops/timetables were emailed to me in writing before the event.
  The Limo driver was great. She was on-time & courteous. The limo was clean and well prepared. It was obvious when she arrived that A&A Limo had NOT adequately communicated our schedule to her. However, she adapted quickly and shuttled us back and forth between multiple stops with ease.
  Our Shuttle driver was another matter. He was supposed to pick up my family and bring them to Gasworks for photos. Then pick up the rest of the guests and take them to Ivar's (ceremony/reception location). He had no clue where he was supposed to go. It was a good thing I made sure everyone knew what was up. My family had to tell him they were going to Gasworks and not to Ivars. I then made sure he knew where he was going next: the Hyatt downtown. While getting photos, we got a call from our family at the Hyatt....the driver hadn't shown up. We scrambled to get our coordinator to track down the shuttle. It took over 45 min for the shuttle driver to go from Gasworks to downtown. This caused much undue stress! We ended up not being able to start on time because our guests had not yet arrived. He was useless! Several of our family members opted to take an Uber back to the hotel instead of getting him mixed up.

  Limo Driver Great but Shuttle Driver Clueless (my wedding snag)
  For our Wedding, we ordered 1 limo for the bridal party and 1 shuttle bus for our out of town guests. The schedule for both vehicles was given to A&A in writing a week before the event. They then called me to make sure they understood the stops. We had a long conversation where the stops & time tables were clarified. Then the stops/timetables were emailed to me in writing before the event.
  The Limo driver was great. She was on-time & courteous. The limo was clean and well prepared. It was obvious when she arrived that A&A Limo had NOT adequately communicated our schedule to her. However, she adapted quickly and shuttled us back and forth between multiple stops with ease.
  Our Shuttle driver was another matter. He was supposed to pick up my family and bring them to Gasworks for photos. Then pick up the rest of the guests and take them to Ivar's (ceremony/reception location). He had no clue where he was supposed to go. It was a good thing I made sure everyone knew what was up. My family had to tell him they were going to Gasworks and not to Ivars. I then made sure he knew where he was going next: the Hyatt downtown. While getting photos, we got a call from our family at the Hyatt....the driver hadn't shown up. We scrambled to get our coordinator to track down the shuttle. It took over 45 min for the shuttle driver to go from Gasworks to downtown. This caused much undue stress! We ended up not being able to start on time because our guests had not yet arrived. He was useless! Several of our family members opted to take an Uber back to the hotel instead of getting him mixed up.

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