ACB Precision Focus Photography Reviews
Reviews
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4.2 out of 5 rating
4.2 out of 5 rating
4 Reviews
83% recommend it
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![Judy]()
Judy Sent on 02/22/2022Best experience ever!
I really enjoyed my photo shoot with Paul. I am really happy with the photos for my soon to be released book! He was very respectful and professional. He was very knowledgeable about lighting and poses which captures the best photos. I definitely reccommend him to be number one on your list to call for your special events! I will be utilizing his services in the future. -
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Alysha M. Sent on 02/20/2022exceeded expectations!!!!!
Working with Paul was the best. My husband and I planned a surprise wedding at home, on a very short timeline, and we were beyond thrilled to have Paul accommodate us on such a short timeline for a non traditional wedding. Given the short timeline, on a holiday weekend nonetheless (Thanksgiving 2021) he was punctual, professional, and far exceeded our expectations. This was our first time working with a professional photographer (didn’t do an engagement shoot) and the pictures were fantastic! Not only did he take the pictures we requested when we discussed our “must have” pics - he went above and beyond capturing additional moments that we didn’t even think to request. He took it a step further and basically read our minds! We highly recommend Paul, he made our day great, took the best photos, and always thinks two steps ahead. Can’t wait to work with him again in the future!!! -
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![Mia]()
Mia W. Sent on 11/15/2023Proceed with caution
Paul recently took photos at our Traditional Nigerian wedding ceremony. Paul was hired by our wedding planner to take photos of decor and detail shots for her business. We had a photographer of our own who was gifting his services to us as a wedding gift. Our planner told us in advance that she'd have her own photographer and any photos she received would be shared with us. We said that was fine, because the more photos the merrier.
On the day of the wedding, we get in and our planner introduces us to Paul. We exchange pleasantries and I begin the chaos of getting ready. In the midst of the chaos, Paul finds me and tells me he needs to get my photo with my bridesmaids. I get dressed gather everyone and he starts posing us. It crosses my mind that Paul isn't the hired photographer, but I was told Paul has been hired and Paul's photos would be shared. Our hired photographer shows up to the room after and starts working and shooting around Paul, but Paul is running point moving us around, directing poses etc.
My husband and I do an outfit change and we're pulled by Paul who has lights and equipment set up in the back to take portraits. We're excited, enjoying ourselves and ready to get back and reveal our new outfits. We take photos as directed by Paul. Again our hired photographer shows up as we're finishing up, but I say no need to continue we already got some great shots.
Couple weeks after the wedding our planner schedules our exit interview and says oh Paul wants to join and show the gallery. Paul shares his screen and quickly shows us all the pictures, we ooh and ahh and are excited to relive a great night. AFTER seeing the gallery, Paul tells us it'll be $1500 if we want access to the photos. I'm caught off guard because at no point prior to this moment was a price discussed. After the call I speak with my planner and express our confusion. She and Paul have another discussion and he agrees to bring the price down to $800. At this point, it's pay the money or lose the photos. While I am still confused and frankly upset, we agree to make the payment to get the photos.
I get it, we all have bills to pay. But, if the plan was to sell us the photos, that should have been discussed and made clear BEFORE a singular photo was taken. Taking command, setting up equipment and taking multiple photos in two different outfits just to turn around and charge after the fact was very much giving tourist trap photo scam (i.e. Spider-Man on the streets of Las Vegas). Had I known there was a $1500 or $800 fee attached, I definitely would've turned down the service.
This experience left a poor taste. In my opinion, the process was extremely unprofessional and cold-hearted.ACB Precision Focus Photography's reply:
Hi Mia,
When I received the notification of this review, I immediately thought to reach out to you so we could discuss things. Unfortunately, I didn’t have your contact information. It then struck me that we have never communicated over phone or email. The only time we've ever interacted was your wedding day & a zoom call your wedding planner set up weeks after the wedding. I had no way of getting in contact with you.
I then reached out to your planner. Unfortunately, she did not get back to me right away. At that point I remembered I was tagged in a social media post with you and Wole. I messaged you both several times over the course of some days with no response. I found your email address from when I sent your invoice. I reached out via email but no response. My primary objective was to have a conversion and hopefully find common understanding. It is my belief that all of this is a big misunderstanding. We never communicated directly; we both only spoke to your planner.
Please allow me the opportunity to explain things from my perspective. I was contacted by your planner because she wanted me to capture photos of her décor setup for your wedding; not to be the official wedding photographer. Your planner paid me to photograph her décor setup and her team. She asked me to stay for a total of 4 hours to also get some behind the scene content for her marketing efforts. I arrived at your wedding venue early and got straight to work. I met your photographer when he arrived about an hour later. Very nice guy. He explained that he's a retired sports photographer and family friend. Talked to me about the many highlights of his sports photography career. He also told me several times "This is your show man, let me know what you need." He told me he was willing to help and back me up if I needed. I explained to him that he is the lead photographer and I was only here to capture content for the planner. He insisted I lead and told me he doesn't really shoot weddings. At this point I decided I'll shoot your wedding as I do my weddings. I remember thinking your event was too nice to not be captured correctly. I quickly shifted gears and did what I thought was the right thing to do. Throughout the night your planner and I spoke. I showed her the amazing photos I was capturing and she was absolutely blown away. I explained to your planner that night that I would deliver the décor photos she paid for but all the extra photos I planned on charging for. I also told her I have a surprise; I had also been shooting video all night and planned on creating a highlight film. After my 4 hours were up I went to say goodbye to your planner, she asked me to stay longer because she wanted me to capture a few more parts of your wedding before I left. I ended up staying for 6 hours total with no extra charge. Before I left, I decided to ask your planner to take a photo with the couple, she was happy to do so. As a business owner I knew the importance of her taking a photo with her client and wanted to make sure I got that shot for her.
I do apologize for any confusion and misunderstanding. The wedding was beautiful and I hope every moment of your marriage is just as beautiful.
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