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Weddings

Alexa Jade Beauty Reviews

Alexa Jade Beauty

Alexa Jade Beauty

Southington, CT
4.8 out of 5 rating, 14 Reviews
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Reviews

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4.8 out of 5 rating
4.8 out of 5 rating
14 Reviews
96% recommend it
  • Quality of service
    4.9 out of 5 rating
  • Average response time
    4.7 out of 5 rating
  • Professionalism
    4.7 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    4.9 out of 5 rating

Awards

14
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
  • K
    Kayla B. Sent on 08/22/2021
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    Alexa does an amazing job!

    I hired Alexa to do mine and my bridesmaids hair for my wedding. She was great at listening to what everyone wanted. We all LOVED how our hair came out and our hair stayed all night. Alexa was very professional and great to work with. I would definitely recommend Alexa and her team to any bride!
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    Catherine Sent on 09/07/2018
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    I LOVED Alexa and her second artist Rachel. They were prompt and professional but also sweet and fun to have in our bridal suite all morning. Alexa absolutely nailed my natural-ish makeup look and my messy and fun updo. She also did a trial for my engagement shoot that was perfect :) They did hair and makeup for some of my bridesmaids (I gave them the options) and my mom, and all of them loved what they got. We finished early and they still stayed behind a little longer to wait for my florist, so flowers could be inserted in my hair. Would definitely recommend Alexa (and Rachel!) to anyone planning a wedding :)
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    Gina Sent on 05/24/2018
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    I hired Alexa Jade Beauty for my wedding day hair and makeup. She also did my mom's, mother-in-law's, and one of my bridesmaid's. My makeup and hair trial was better than I expected. She listened to EVERY thing I wanted (and I made a lot of little requests). On the day of my wedding, everything went flawlessly. Throughout my wedding day and night, people were telling me that they can't believe my makeup and hair still look perfect. I didn't have to blot my face or do touch ups to anything, which is a huge relief for such an overwhelming day. Alexa is calm and professional, and her work is top-notch quality and worth the price. I recommend her to anyone who wants to look their best for any occasion without worrying about any of it.
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  • V
    Victoria Sent on 01/11/2018
    5 out of 5 rating
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    Love Alexa so much! She is amazing at what she does, very personable, and was very good at listening to what we wanted and delivered!
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    Ali Sent on 01/10/2018
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    Alexa is an absolutely amazing makeup artist and she did a wonderful job on my hair. I highly recommend her!!!
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    Nicole Sent on 10/26/2017
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    I have had Alexa do my hair and makeup for many many occasions.. She is an AMAZING Cosmetician and Hairstylist! Not to mention, There is NOTHINg better than having the convenience of having Alexa come right to my doorstep! She is always punctual and has always made me look my best for whatever the occasion! My many thanks Alexa!!
  • S
    Sandra Sent on 11/04/2017
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    Alexa did my make up along with my nieces and sister on a very early morning of October 14, 2017. My niece had a 10:30 am wedding and Alexa was kind enough to meet us at the hair salon to do our makeup. She met us there at 6:30 am just to accommodate us. She did our makeup beautifully. She listened to what my concerns were and did such a beautiful job. I would go to her again in a heart beat. She's also very sweet. Thank you Alexa for a wonderful job.
    Sincerely,
    Sandra Abucewicz
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    Gabrielle Sent on 10/25/2017
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    Love her! Definitely someone you can rely on to make you feel pretty!!!! She is the best!
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    Anna Sent on 01/10/2018
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    Alexa was great. My daughters and I looked amazing for a family wedding. Hair and make up were perfect.
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    Gina Sent on 11/01/2017
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    I hired Alexa for my make-up and hair for numerous occasions, and have been highly satisfied. She is extremely creative, and very professional.
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    Morgan Sent on 11/04/2017
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    Alexa is AMAZING!! Have been using her services for quite a while now for both hair and makeup!! Totally recommend her to anyone considering!!
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    Maria Sent on 01/10/2018
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    alexa has done my makeup for both of my proms and homecoming and i love it every time
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    Sydney Sent on 11/04/2017
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    Very amazing service and the quality of her work is absolutely perfect!
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    Bekah P. Sent on 02/25/2019
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    Lack of professionalism

    This experience has left me extremely frustrated. I tried to hire Alexa for my wedding after having a hair and makeup trial which went fine. She forgot to send me the original contract completely, until I reminded her. When she finally sent me the contract I found it had two mistakes on it, one mistake Alexa made and one mistake I made. I emailed her back and ask her to rewrite the contract with the fixed mistakes. Only to get the contract back days later, and find she had chosen to charge me more money rather than the amount she had changed the pricing she had originally offered me, charging me much more than she had offered. Why she thought that was an appropriate and professional decision, I do not understand. This was a very frustrating experience. Every time I emailed her, it would take her many days to respond. I felt like I was begging her to take my money! I waited a week, and head nothing from her, so I gave up and decided to go with a different hair and makeup company. I feel as though she cheated me out of the money I had saved to do my trial. The trial is meant to test their abilities, not meant to see if they compose themselves as a professional in our correspondence... I would not recommend her to others for their wedding, as she proved she is not reliable or trustworthy enough for such an important event.

    Alexa Jade Beauty's reply:

    I did not do Bekah's wedding, I only did a trial for her and was looking forward to working with her when she came in and was so nice. We had a miscommunication with emails and I gave Bekah her trial payment back! (she never paid me a deposit)
    I give out my business and personal cell phone to my brides.
    Bekah had multiple ways to contact me when unfortunately one of her emails went to spam, but she didn't try to contact me another way.
    I have done many wedding over the past 5 year and am extremely flexible. I also understand brides have a lot of vendors who need to be paid asap and most brides I have worked with appreciate that I’m lenient enough give them time to sign the contract and pay a deposit.
    I would never try to charge anyone more or "cheat" them out of money! I also did not forget about her contract but was trying to figure out the the best way for her and her large bridal party to not pay a fortune.
    She did not understand I was trying to give her a discount on hair AND makeup but her bridesmaid would have to pay in full if I did her complimentary, like I told her at the trial.
    (the bridal expo deal is a 20% all services)