Andaz Savannah Reviews
View more informationReviews
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Quality of service 4.7 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
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Featured
Kimberly W. Sent on 07/07/20245 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolute Dream Wedding! 😍
Our wedding day was an absolutely dream! The entire wedding planning process was so easy and organized thanks to Jaime! As a wedding planner, I am very detail oriented and knew what I wanted for my wedding day, and Jaime made it happen! She worked flawlessly with my vendor team to ensure our day was great!
I also need to give a shout out to the kitchen staff and chef! At our food tasting, we enjoyed everything they brought out, it was hard to pick what we wanted for our day! Also, a lot of the time at weddings, you see that the food doesn’t always turn out as good the day of the wedding as it was during the tasting. That was not the case here! Every single person at my wedding told us how amazing their food was and how awesome all the appetizers were!
I have so many other amazing things to say about this venue and their staff! So so grateful for Jaime and her team! I will definitely recommend The Andaz to my couples in the future!Our wedding day was an absolutely dream! The entire wedding planning process was so easy and organized thanks to Jaime! As a wedding planner, I am very detail oriented and knew what I wanted for my wedding day, and Jaime made it happen! She worked flawlessly with my vendor team to ensure our day was great!
I also need to give a shout out to the kitchen staff and chef! At our food tasting, we enjoyed everything they brought out, it was hard to pick what we wanted for our day! Also, a lot of the time at weddings, you see that the food doesn’t always turn out as good the day of the wedding as it was during the tasting. That was not the case here! Every single person at my wedding told us how amazing their food was and how awesome all the appetizers were!
I have so many other amazing things to say about this venue and their staff! So so grateful for Jaime and her team! I will definitely recommend The Andaz to my couples in the future!-
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+5 photos
Andaz Savannah's reply:
Hi Kim! Thank you so much for your wonderful review. Jaime is wonderful, and we are so lucky to have her. We thoroughly enjoyed working with you and your vendors and are so grateful for the opportunity :) -
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A Wynn Sent on 05/28/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Brought our
We recently held our wedding at the stunning Andaz Savannah, and we couldn't have asked for a more perfect venue or a better event manager. From the moment we started planning, Jaime, the event manager, was an absolute dream to work with. Her professionalism, attention to detail, and genuine care for our vision made our wedding day extraordinary.
Jaime exceeded all our expectations. She was always available to answer our questions, offer creative suggestions, and ensure that every detail was taken care of. Her calm demeanor and organizational skills put us at ease, knowing that we were in great hands.
The ceremony and reception spaces were beautifully arranged, and every aspect of the event went off without a hitch, thanks to Jaime's meticulous planning and execution. Our family is still raving about how beautiful everything was and how smoothly the day unfolded.
We are incredibly grateful to Jaime and the entire team at Andaz Savannah for making our wedding day so special. If you're looking for a venue with top-notch service and an event manager who will go above and beyond to make your day perfect, look no further than Andaz Savannah and ask for Jaime. She truly made our dream wedding a reality.
Thank you, Jaime, for making our day unforgettable!We recently held our wedding at the stunning Andaz Savannah, and we couldn't have asked for a more perfect venue or a better event manager. From the moment we started planning, Jaime, the event manager, was an absolute dream to work with. Her professionalism, attention to detail, and genuine care for our vision made our wedding day extraordinary.
Jaime exceeded all our expectations. She was always available to answer our questions, offer creative suggestions, and ensure that every detail was taken care of. Her calm demeanor and organizational skills put us at ease, knowing that we were in great hands.
The ceremony and reception spaces were beautifully arranged, and every aspect of the event went off without a hitch, thanks to Jaime's meticulous planning and execution. Our family is still raving about how beautiful everything was and how smoothly the day unfolded.
We are incredibly grateful to Jaime and the entire team at Andaz Savannah for making our wedding day so special. If you're looking for a venue with top-notch service and an event manager who will go above and beyond to make your day perfect, look no further than Andaz Savannah and ask for Jaime. She truly made our dream wedding a reality.
Thank you, Jaime, for making our day unforgettable!-
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+7 photos
Andaz Savannah's reply:
Wow, Alexia + David! Thank you so much for capturing your wedding experience with Jaime at the Andaz Savannah in such beautiful words. We couldn't be more grateful to be a part of such a special moment. We will cherish it for years to come!
With love and appreciation,
The Andaz Savannah Team -
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Ben H. Sent on 01/02/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beyond expectations
Jaime and the staff at the Andaz really made our weekend special. We had our main wedding event at the Railroad Museum, but our wedding block and our day-after cocktail reception were at the Andaz Savannah. We got nothing but compliments from our guests, and everything went quite smoothly from our perspective. They were very easy to work with, and I'd absolutely return to the Andaz in the future and recommend couples consider the Andaz for their future wedding activities.Jaime and the staff at the Andaz really made our weekend special. We had our main wedding event at the Railroad Museum, but our wedding block and our day-after cocktail reception were at the Andaz Savannah. We got nothing but compliments from our guests, and everything went quite smoothly from our perspective. They were very easy to work with, and I'd absolutely return to the Andaz in the future and recommend couples consider the Andaz for their future wedding activities.Andaz Savannah's reply:
Hi Ben! Thank you so much for these kind words. We are so grateful to have worked with you during such a big moment of your life. Thank you for choosing us, and we hope all is well with you and yours -
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Rebecca K. Sent on 05/20/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Andaz Savannah
We planned our wedding from Michigan and it was not only the easiest experience, it was one of the most beautiful days of our lives. Jaime and the staff at The Andaz Savannah made us feel like VIPs with every interaction. My guests said it was amazing and the food was incredible. A month later and we are still hearing about the chicken and waffles!!! Highly recommend!We planned our wedding from Michigan and it was not only the easiest experience, it was one of the most beautiful days of our lives. Jaime and the staff at The Andaz Savannah made us feel like VIPs with every interaction. My guests said it was amazing and the food was incredible. A month later and we are still hearing about the chicken and waffles!!! Highly recommend!Andaz Savannah's reply:
Rebecca, thank you so much for your kind words, and for giving the Andaz Savannah Team the chance to be a part of your big celebration. We are so grateful! Wishing the happy couple all the best! -
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Ashley Sent on 12/20/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The best day ever
Thanks to Jamie, our day went so smooth, everything was as I pictured! 10/10 recommend.Thanks to Jamie, our day went so smooth, everything was as I pictured! 10/10 recommend.Andaz Savannah's reply:
Ashley, thank you so much for your wonderful review, and for allowing us to be a part of such a special moment. Jaime absolutely loved working with you this Spring. We are so grateful for the opportunity to share your wedding day with you. Wishing you all the best! -
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Ashley H. Sent on 01/01/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
the Andaz is a great wedding venue in Savannah!
We toured a number of venues in the Savannah area. Ultimately, we loved the outdoor space for the ceremony and the indoor reception area was spacious. Jaime was so easy to work with at the Andaz and the entire staff really made our wedding weekend so special. I would highly recommend using the Andaz for your wedding ceremony and reception.We toured a number of venues in the Savannah area. Ultimately, we loved the outdoor space for the ceremony and the indoor reception area was spacious. Jaime was so easy to work with at the Andaz and the entire staff really made our wedding weekend so special. I would highly recommend using the Andaz for your wedding ceremony and reception.Andaz Savannah's reply:
Hi Ashley! Thank you so much for your feedback, and for allowing us to be such a big part of your special day! :) -
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Jessica Sent on 10/17/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Venue
We had our wedding here on Oct. 1, 2021. The venue was wonderful. They worked with me the entire time to make sure everything was just the way I wanted it. We had to postpone twice because of covid, and they were very accommodating. The food was amazing. All of my guests said that it was the best wedding food they had ever had. Apparently you could cut the filet with a butter knife. The signature cocktails they made for us were delicious. I would reccommend them.We had our wedding here on Oct. 1, 2021. The venue was wonderful. They worked with me the entire time to make sure everything was just the way I wanted it. We had to postpone twice because of covid, and they were very accommodating. The food was amazing. All of my guests said that it was the best wedding food they had ever had. Apparently you could cut the filet with a butter knife. The signature cocktails they made for us were delicious. I would reccommend them. -
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Shannan Sent on 03/02/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thankful. Food Amazing.
Michelle was absolutely amazing and easy to work with. I had wanted the ceremony to be outdoors but we got rain. I was able to make the decision the day of and actually,I loved the indoor space because of the lovely gold wall. I didn’t feel like I needed a lot of decorations because of this wall. I loved it. The only negatives were that I requested a gluten, dairy free dessert for one of my guests and was told it wouldn’t be an issue but my guest never received it, and I had to switch to another event director in the middle of my planning and it was very frustrating to communicate with her so I was glad to get Michelle back. (The other person no longer works there...)The food here is awesome! They were flexible and were able to make our experience as we needed it for our family and guests! I would definitely recommend! It was an amazing time!Michelle was absolutely amazing and easy to work with. I had wanted the ceremony to be outdoors but we got rain. I was able to make the decision the day of and actually,I loved the indoor space because of the lovely gold wall. I didn’t feel like I needed a lot of decorations because of this wall. I loved it. The only negatives were that I requested a gluten, dairy free dessert for one of my guests and was told it wouldn’t be an issue but my guest never received it, and I had to switch to another event director in the middle of my planning and it was very frustrating to communicate with her so I was glad to get Michelle back. (The other person no longer works there...)The food here is awesome! They were flexible and were able to make our experience as we needed it for our family and guests! I would definitely recommend! It was an amazing time!Andaz Savannah's reply:
Shannan Thanks so much for your kind words! Thank you again for choosing Andaz and allowing me to be a part of your wedding! You were the sweetest bride ever and I can't say enough amazing things about you. Honored to be a part of your special day! I wish you nothing but happiness for many years to come.
Michelle Smith -
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Justin Sent on 10/17/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband and I can not say enough good things about Michelle and the entire staff. They went over and above to make sure every detail was taken care of. Everything went perfect and it’s all due to Michelle and the staff at the AndazMy husband and I can not say enough good things about Michelle and the entire staff. They went over and above to make sure every detail was taken care of. Everything went perfect and it’s all due to Michelle and the staff at the AndazAndaz Savannah's reply:
Thank you guys! You two were so sweet. Literally everyone at the hotel has had nothing but nice things to say about the two of you. We are honored to have been a part of your special day. Thank you for choosing us! ~ Michelle -
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Natasha Sent on 10/21/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazingggggg experience! I cannot say enough good things about the Andaz staff. They all went above and beyond for our wedding especially Michelle and Carlos! We had the wedding of our dreams because of them. They were affordable and you even get hyatt points so you end up getting a bunch of free hotel nights which paid for our honeymoon!! Do yourself a favor and book the Andaz right now if you are on the fence. I promise it will be perfect and you won't have to worry about a thing.Amazingggggg experience! I cannot say enough good things about the Andaz staff. They all went above and beyond for our wedding especially Michelle and Carlos! We had the wedding of our dreams because of them. They were affordable and you even get hyatt points so you end up getting a bunch of free hotel nights which paid for our honeymoon!! Do yourself a favor and book the Andaz right now if you are on the fence. I promise it will be perfect and you won't have to worry about a thing.Andaz Savannah's reply:
We were so honored to be a part of you and Willy's wedding. I can't say enough kind words about you and all of your family and friends. Thanks again for choosing us! -
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Brittany Sent on 07/18/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had our wedding at the Andaz, and we had a fantastic experience! The wedding coordinator was very helpful and easy to get ahold of by email or phone. All of the set-up and clean up was taken care of for us. The food was amazing - so many of our guests told me they loved the food, and even now, months later, they STILL mention how awesome the food was whenever our wedding comes up! They were so careful and creative in dealing with our guests (unfortunately many) allergies and dietary restrictions - they worked with me to create both gluten-free and vegetarian options. You can't beat the location or the views from the rooftop terrace (where we had our cocktail hour). The location literally could not be better - it's right in the heart of downtown historic Savannah, so if your guests want to go out after your wedding, this is an excellent venue choice. The rooftop terrace where we held the cocktail hour was lovely. Cannot recommend this place enough!!We had our wedding at the Andaz, and we had a fantastic experience! The wedding coordinator was very helpful and easy to get ahold of by email or phone. All of the set-up and clean up was taken care of for us. The food was amazing - so many of our guests told me they loved the food, and even now, months later, they STILL mention how awesome the food was whenever our wedding comes up! They were so careful and creative in dealing with our guests (unfortunately many) allergies and dietary restrictions - they worked with me to create both gluten-free and vegetarian options. You can't beat the location or the views from the rooftop terrace (where we had our cocktail hour). The location literally could not be better - it's right in the heart of downtown historic Savannah, so if your guests want to go out after your wedding, this is an excellent venue choice. The rooftop terrace where we held the cocktail hour was lovely. Cannot recommend this place enough!! -
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Andrea Sent on 07/23/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Andaz Savannah is a great venue that's sure to meet any needs and wants desired for your wedding and/or reception. My guest talked about how delicious the food was for days after our ceremony. The staff is very pleasant, flexible, and readily available to assist with any questions or concerns you may have. Andaz exceeded my expectations! I couldn't be more happier!Andaz Savannah is a great venue that's sure to meet any needs and wants desired for your wedding and/or reception. My guest talked about how delicious the food was for days after our ceremony. The staff is very pleasant, flexible, and readily available to assist with any questions or concerns you may have. Andaz exceeded my expectations! I couldn't be more happier! -
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Scott Sent on 02/07/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
When we met Michelle Smith about our wedding, we were like folks who had a vague notion of wanting to paint a painting, but possessed no paint, canvases or brushes and didn't even really know what it was we wanted to paint!
Michelle changed all that.
She had a clear vision of how to help us, she was gentle when she needed to be and firm when it was required. She always had great ideas to problems and possessed excellent communication skills to help us all get on the same page. We'd have been fairly lost without her.
Michelle was so incredibly patient, kind and generous with her time. Her feedback was always so wonderful that we found ourselves really relying on it, so much so that she began to feel like part of the family.
We loved our wedding. The day turned out to be darn near perfect and Michelle was a big reason for that.
We simply can't recommend her enough.When we met Michelle Smith about our wedding, we were like folks who had a vague notion of wanting to paint a painting, but possessed no paint, canvases or brushes and didn't even really know what it was we wanted to paint!
Michelle changed all that.
She had a clear vision of how to help us, she was gentle when she needed to be and firm when it was required. She always had great ideas to problems and possessed excellent communication skills to help us all get on the same page. We'd have been fairly lost without her.
Michelle was so incredibly patient, kind and generous with her time. Her feedback was always so wonderful that we found ourselves really relying on it, so much so that she began to feel like part of the family.
We loved our wedding. The day turned out to be darn near perfect and Michelle was a big reason for that.
We simply can't recommend her enough. -
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Casey Sent on 10/14/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Andaz made my day happen!! My wedding happened the day after Hurricane Matthew ripped through Savannah and on the morning of the wedding we didn't have a venue anymore. Carlos at the Andaz Hotel immediately welcomed us and made everything happen within hours. Their caring spirit in such a difficult time made everything so easy and I am so happy that we were able to celebrate our marriage at this stunning hotel! The decor, the staff, the set up, the food, and the room was all so beautiful. The Andaz staff did a great job of making us feel happy and that this is the way our day was supposed to go! Cheers and many thanks to everyone at the Andaz!!The Andaz made my day happen!! My wedding happened the day after Hurricane Matthew ripped through Savannah and on the morning of the wedding we didn't have a venue anymore. Carlos at the Andaz Hotel immediately welcomed us and made everything happen within hours. Their caring spirit in such a difficult time made everything so easy and I am so happy that we were able to celebrate our marriage at this stunning hotel! The decor, the staff, the set up, the food, and the room was all so beautiful. The Andaz staff did a great job of making us feel happy and that this is the way our day was supposed to go! Cheers and many thanks to everyone at the Andaz!!Andaz Savannah's reply:
Thank you for allowing us to be part of your special day. We absolutely enjoyed meeting all your family and friends. -
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Sarah Sent on 11/22/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
If you need a wedding coordinator/planner your go to girl is Michelle Smith. I knew nothing about weddings so I needed someone who was knowledgeable to help me. She answered all my questions promptly. I took all her suggestions on vendors and my wedding came out perfectly! Working with her was more like working with a friend she's so down to earth, we got along so well! Everyone I told I was working with her always says OH SHE'S THE BEST! She's extremely organized so it made everything on my end so easy. She even gave me a gift on my wedding day which was so sweet :) THANK YOU SO SO SO MUCH MICHELLE <3If you need a wedding coordinator/planner your go to girl is Michelle Smith. I knew nothing about weddings so I needed someone who was knowledgeable to help me. She answered all my questions promptly. I took all her suggestions on vendors and my wedding came out perfectly! Working with her was more like working with a friend she's so down to earth, we got along so well! Everyone I told I was working with her always says OH SHE'S THE BEST! She's extremely organized so it made everything on my end so easy. She even gave me a gift on my wedding day which was so sweet :) THANK YOU SO SO SO MUCH MICHELLE <3Andaz Savannah's reply:
Thank you so much for your kind words :)You were absolutely a pleasure to have worked with. I definitely agree we will be lifelong friends. Thank you for choosing to work with me! -
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Abby Sent on 09/28/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Andaz did an absolute amazing job putting our brunch wedding together!! They were very helpful! The staff was kind, friendly and had a great since if humor!! We can't thank Andaz enough for everything that they have done to make our special day even more special!! Thank you, Abby! ??Andaz did an absolute amazing job putting our brunch wedding together!! They were very helpful! The staff was kind, friendly and had a great since if humor!! We can't thank Andaz enough for everything that they have done to make our special day even more special!! Thank you, Abby! ?? -
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Amanda Sent on 10/09/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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All of the staff and contacts at the Andaz Savannah that we worked with were top notch. They provided excellent service and were so personable greeting you every time they saw you. Our main contact Michelle was so professional, responsive and worked to ensure our expectations were met and even exceeded in some circumstances. The terrace was a beautiful space for our intimate wedding. The hotel location was ideal due to the number of shopping, nightlife and food options available.All of the staff and contacts at the Andaz Savannah that we worked with were top notch. They provided excellent service and were so personable greeting you every time they saw you. Our main contact Michelle was so professional, responsive and worked to ensure our expectations were met and even exceeded in some circumstances. The terrace was a beautiful space for our intimate wedding. The hotel location was ideal due to the number of shopping, nightlife and food options available.Andaz Savannah's reply:
Amanda, You and Billy were a pleasure to work with. We hope to have created a life long relationship with you both! Thanks so much for allowing us to be a part of your amazing day! -
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Danielle Sent on 09/09/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The customer service at this hotel is exceptional and the staff is very friendly and accommodating. My husband and I came to Savannah for our destination wedding and stayed at this hotel for several days. We did not plan to have our wedding there but encouraged all of our guests to stay there. Our guests raved about how nice the hotel was.
The day before our wedding, a tropical storm/hurricane was expected to hit Savannah causing us to have to change our outdoor venue to an inside one. Fortunately the Andaz ballroom was available and with the help of the management team and event management team (Michelle, Carlos, Jessie and Jane), we were able to move our wedding inside and make sure all our guests were safe and dry.
We definitely plan to visit Savannah again and will only stay at the Andaz.The customer service at this hotel is exceptional and the staff is very friendly and accommodating. My husband and I came to Savannah for our destination wedding and stayed at this hotel for several days. We did not plan to have our wedding there but encouraged all of our guests to stay there. Our guests raved about how nice the hotel was.
The day before our wedding, a tropical storm/hurricane was expected to hit Savannah causing us to have to change our outdoor venue to an inside one. Fortunately the Andaz ballroom was available and with the help of the management team and event management team (Michelle, Carlos, Jessie and Jane), we were able to move our wedding inside and make sure all our guests were safe and dry.
We definitely plan to visit Savannah again and will only stay at the Andaz. -
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User2263734 Sent on 08/10/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our wedding was awesome! Jamie was so helpful throughout the whole process, even though she started her new job there right before our date! The venue is perfect since we wanted it all indoors (thunderstorms in the summer afternoons). We had the Decker Studio for the ceremony room and the Grand Studio for the reception and it was the perfect amount of space for around 100 guests. Chef Lauren was AMAZING! Her food was incredible. People are still commenting about the food. Not only was it delicious, but she is a very nice and gracious person. You can tell she puts love into her cooking. Our cake was fantastic too!!! Overall, Jamie, Lauren, the other staff and everyone at the Andaz is helpful, sweet, patient, and kind. On the morning of the big day I was looking for mimosa ingredients for the girls getting ready, and Jamie showed up with a tray of the stuff. I couldn't have asked for a more helpful experience all the way around. HIGHLY RECOMMEND GETTING MARRIED HERE!!! As a side note, when we were looking for venues, the coordinator at the other Hyatt was an hour late for our meeting and we got the sense we'd be on our own through the planning/implementation of the wedding... not so at the Andaz. :-)Our wedding was awesome! Jamie was so helpful throughout the whole process, even though she started her new job there right before our date! The venue is perfect since we wanted it all indoors (thunderstorms in the summer afternoons). We had the Decker Studio for the ceremony room and the Grand Studio for the reception and it was the perfect amount of space for around 100 guests. Chef Lauren was AMAZING! Her food was incredible. People are still commenting about the food. Not only was it delicious, but she is a very nice and gracious person. You can tell she puts love into her cooking. Our cake was fantastic too!!! Overall, Jamie, Lauren, the other staff and everyone at the Andaz is helpful, sweet, patient, and kind. On the morning of the big day I was looking for mimosa ingredients for the girls getting ready, and Jamie showed up with a tray of the stuff. I couldn't have asked for a more helpful experience all the way around. HIGHLY RECOMMEND GETTING MARRIED HERE!!! As a side note, when we were looking for venues, the coordinator at the other Hyatt was an hour late for our meeting and we got the sense we'd be on our own through the planning/implementation of the wedding... not so at the Andaz. :-) -
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Megan Sent on 08/23/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We used the Andaz for our wedding accommodations and couldn't have been happier with the experience. Madeleine and Denise were very helpful in getting our block set up and maintained and when our wedding weekend rolled around everything was set and ready to go. The hotel and its rooms are absolutely beautiful and our suite was perfectly luxurious and spacious. There was plenty of room for myself and my bridesmaids to have our hair and makeup done there and the photographs turned out beautifully due to the gorgeous decor in the room. The location in downtown Savannah absolutely cannot be beat! We had a wonderful stay at the Andaz, and can't wait to come back and stay again!We used the Andaz for our wedding accommodations and couldn't have been happier with the experience. Madeleine and Denise were very helpful in getting our block set up and maintained and when our wedding weekend rolled around everything was set and ready to go. The hotel and its rooms are absolutely beautiful and our suite was perfectly luxurious and spacious. There was plenty of room for myself and my bridesmaids to have our hair and makeup done there and the photographs turned out beautifully due to the gorgeous decor in the room. The location in downtown Savannah absolutely cannot be beat! We had a wonderful stay at the Andaz, and can't wait to come back and stay again! -
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Katie Sent on 07/17/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had an incredible wedding at the Andaz, they really helped our day go off without a hitch! The venue is beautiful and the location is really hard to beat - right in the heart of downtown and indoors (something to consider if you're planning a wedding in Savannah, it rains a lot in the summer). We had the Decker Studio for the ceremony room and the Ballroom for the reception and it was more than enough space for our guests (we had almost 100). Chef Lauren ended up stepping in to be our day-of coordinator and did an incredible job, she really helped bring our vision for the wedding to life and the food she cooked for the reception was to die for! We did a modified buffet (4 stations with small plates) and our guests still are raving about the food! Overall, we are so happy we chose the Andaz for our wedding and can't say enough great things about them!We had an incredible wedding at the Andaz, they really helped our day go off without a hitch! The venue is beautiful and the location is really hard to beat - right in the heart of downtown and indoors (something to consider if you're planning a wedding in Savannah, it rains a lot in the summer). We had the Decker Studio for the ceremony room and the Ballroom for the reception and it was more than enough space for our guests (we had almost 100). Chef Lauren ended up stepping in to be our day-of coordinator and did an incredible job, she really helped bring our vision for the wedding to life and the food she cooked for the reception was to die for! We did a modified buffet (4 stations with small plates) and our guests still are raving about the food! Overall, we are so happy we chose the Andaz for our wedding and can't say enough great things about them! -
Quality of service
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Heather Sent on 11/06/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Tricia was a total lifesaver in planning my wedding. She was so nice and helpful with every aspect. I had my ceremony in Johnson Square, and then we walked to the Andaz for a cocktail hour and reception. Everything was perfect. All of there food is farm to table! The hors d'oeuvres were to die for, and the main meal was wonderful also. I must have emailed Tricia a hundred times with every little question that popped into my head, and she never got annoyed. She always responded quickly, and she was always so nice about everything. You can tell that she is a genuinely kind person. She coordinated everything perfectly. I cannot imagine anything having gone better! She will ease worries that could ever come up! Congrats on your baby, Tricia!Tricia was a total lifesaver in planning my wedding. She was so nice and helpful with every aspect. I had my ceremony in Johnson Square, and then we walked to the Andaz for a cocktail hour and reception. Everything was perfect. All of there food is farm to table! The hors d'oeuvres were to die for, and the main meal was wonderful also. I must have emailed Tricia a hundred times with every little question that popped into my head, and she never got annoyed. She always responded quickly, and she was always so nice about everything. You can tell that she is a genuinely kind person. She coordinated everything perfectly. I cannot imagine anything having gone better! She will ease worries that could ever come up! Congrats on your baby, Tricia! -
Quality of service
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Lane Sent on 03/14/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Actually, I held my daughter's bridal brunch at the Andaz. Tricia Beck, the catering manager, was wonderful! The food was delicious! We blocked rooms there for the wedding weekend, and Madeline Reinhardt, sales coordinator, was a joy to work with!
Actually, I held my daughter's bridal brunch at the Andaz. Tricia Beck, the catering manager, was wonderful! The food was delicious! We blocked rooms there for the wedding weekend, and Madeline Reinhardt, sales coordinator, was a joy to work with!
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Quality of service
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Elandra Sent on 12/03/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The staff was very friendly, the food was great! Thanks Andaz for making our day special.The staff was very friendly, the food was great! Thanks Andaz for making our day special. -
Quality of service
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Tiffany Sent on 10/24/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Andaz Savannh provided amazing service. We hosted our ceremony and reception at the hotel and it was amazing! Ann Mashburn (Catering Manager) is great - she took care of everything - all I had to do was show up and be the bride :) The food was to die for - the chef worked with us personally to create a menu we knew our guests would be talking about for months to come.
The hotel staff was so accommodating and friendly. We will definitely be back for an anniversary trip!The Andaz Savannh provided amazing service. We hosted our ceremony and reception at the hotel and it was amazing! Ann Mashburn (Catering Manager) is great - she took care of everything - all I had to do was show up and be the bride :) The food was to die for - the chef worked with us personally to create a menu we knew our guests would be talking about for months to come.
The hotel staff was so accommodating and friendly. We will definitely be back for an anniversary trip! -
Quality of service
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