Angel Fire Resort Reviews
Reviews
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4.4 out of 5 rating
4.4 out of 5 rating
21 Reviews
87% recommend it
Awards
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Featured
![Leandra]()
Leandra P. Sent on 10/24/2019Davis Angel Fire Wedding
What a beautiful place to have a wedding. We could not have been more thrilled with our ceremony and reception. From start to finish Renee was wonderful. We had our ceremony at the golf course and our receptions at the RV Resort. All of our guests were blown away with the food and beautiful scenery. We had the hardest time choosing just one location for the ceremony. They have a lot to offer and a great price! -
![Nicole]()
Nicole G. Sent on 02/19/2020Amazing destination spot!
Thank you to Renee and all of the Angel Fire team for the most dreamy wedding! We loved every moment. If you are thinking about using Angel Fire, trust me, it will be an amazing decision. They handle the leg work and make your dreams come true. -
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![Gonnabeaburch]()
Alba Sent on 01/22/2019A true delight!
Working with the coordinator at Angel Fire was like a dream come true. She was responsive, professional, and flexible when it came to our schedules. There were so many options to choose from and when we wanted to make a change, she was completely accommodating. I highly recommend using Angel Fire resort for your wedding! -
User1629103 Sent on 05/22/2014We were one of the first weddings to be held in the new Country Club at the Angel Fire Resort, so they were still trying to figure things out, but it turned out great. They worked within our budget to create the perfect day! Mike was our wedding coordinator, but he is no longer there. They were just putting in the Wedding Green across the street on the golf course when we looked at the venue in the middle of December, and I was having a really hard time envisioning it. Mike went over the plans on how it would look in the spring to put my mind at ease, and he was right. It was beautiful and the perfect location for our ceremony. We also really wanted a plated dinner, and although the chef was hesitant at first they agreed to do this for us. It turned out great and the food was wonderful. They even made homemade ice cream to accompany our cake! I also really enjoyed that they did several tastings for us prior to wedding to create a cocktail and dinner menu and made a few cocktails on the house to get a signature cocktail! The day of the wedding turned out great. Chairs were set up on the beautiful Wedding Green just how we asked, the reception tables looked amazing, the food tasted divine, cocktail hour was held in the elements bar adjacent to the reception room and the cocktails and bartenders were awesome, they put out a tea and coffee station towards the end of the night, which was a nice touch, and the service was professional and courteous. The location is stunning with breathtaking views and the tastefully decorated reception hall has such a warm, inviting feeling. It was exactly what my husband and I envisioned for our wedding and I couldn’t think of anywhere I would rather have been married. We still go back on occasion for the wonderful food, views and atmosphere. -
Mallory Sent on 09/02/2019
Beautiful But Not For The Faint of Heart
Our wedding at Angel Fire was stunning. It was every bit as beautiful as I'd have hoped. However, the person you may have to work with at the resort is... challenging.
First, there were a few things that changed from when we signed our contract to the wedding a year later.
2018: Open flame? "maybe, depends on the rain."
2019 two months before the wedding: "its rained a lot, you probably won't be able to be outside." Open flame? "Oh no, no open flame allowed. You can buy flameless candles though." $200+ unplanned expense.
2018: "Getting ready in this particular area is a great option for the girls, and guys are across the hall."
Day before the wedding, same person: "That's a locker room, you would be better getting ready in one of your hotel rooms... And you can't have champagne there unless you buy it from me... but you can't have glass in there."
(Notice the push to be inside started very early, after you paid for the beautiful outside scenery. They can't help the weather, but there was not a lot of effort to help make it be the best it could be either.)
The person we worked with was on vacation at least once a week in the weeks leading to the day of, so it was hard to get questions answered. And when I followed up once, I was reminded that we were not her only large group.
When we had a minor issue day of, and mentioned to the front desk that we would rather not speak with the group sales coordinator about it, the response was: "Yes, we get that often."
Additionally, there are a lot of "don'ts" and rules. I am sure many of these rules are standard, and are understandable, but they were not made clear until we were there the day before having to change our plans. Perhaps that was on me, I felt I had asked the important questions, but I had missed a few things I hadn't thought of. So be it, we worked through it all. But there was no attempt to be helpful, just a critical voice walking around telling me what I couldn't do. All day.
By the end of the day before, I was in a bathroom stall trying not to cry. And, the entire group there with me knew to keep the group sales coordinator away from me.
Would I do it again? Maybe? I don't know. It was very pretty. Just be prepared that this venue, particularly the group sales coordinator, is not easy to work with. Not for the faint of heart.
Angel Fire Resort's reply:
I am sorry you feel that I was not responsive to your needs and that I was "challenging". I am there to make sure that what we said we'd do, we do. I do not act as the day of coordinator or your wedding planner. Regardless of my personal schedule, emails and phone messages were all answered within a reasonable time frame.
Regarding the venue, unfortunately we were in the midst of "monsoon" season and it rained the days leading up to and on your wedding day, in fact I dried off the chairs at the ceremony location twice that day. Which was why we were telling you that it would not be feasible to set up the reception out doors as we were in a rainy and wet weather pattern. We do allow for weddings to set up the day prior where as most venues give you day of access. An outdoor wedding does not allow for us to set up in the weather. Your wedding planner also talked to you about this possibility. I let every wedding know of the weather possibilities, rain, snow and cool evenings if they plan to be outside. This helps with planning on the wedding's part.
The resort does not allow any open flame in any of our venues as it is a hazard.
Regarding the use of the Country Club locker room, the resort does allow the use of the members locker room at the country club to get ready with final touches, not an afternoon of "getting ready" as this is a locker room open to our members. Even so, the day before, you asked about using the locker room whcih we talked about in 2018; and I said yes, gave the parameters and said no alcohol is allowed. You and your mom decided that since you had planned to bring alcohol to the locker room that you were not going to use it. You made the decision that you would get ready where you were staying at and do some final touches there as I had mentioned the full length mirror. Since you indicated you were not going to use the locker room, I did not alert the country club and did not order any alcohol.
FYI - The no alcohol policy is due to the state of NM liquor laws and it is clear in the contract that no outside food or alcohol can be brought on any resort premise. Your group however, showed up at the country club, after the discussion telling me you were not going to use it, and then requested champagne.
I am very detail oriented and make a lot of notes. Again, I am sorry you did not like how things were handled. Weddings can be very stressful.
A high alpine environment is not for the feint of heart. Flexibility is key. -
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![Daniel]()
Daniel G. Sent on 07/13/2024Felt disorganized and chaotic, disappointed
At the beginning of our conversations with the wedding coordinator at Angel Fire, we felt like it was a disorganized process. We felt we could accept these issues because of the venue price. We signed a contract that had us in specific locations on the mountain for the ceremony, reception and lodging all close to the base with amazing views. In the months that followed, we were informed that the Angel Fire wedding coordinator was on family leave and not available to help.
At this point, we were emailed and spoke on the phone to many different Angel Fire staff that discussed a variety of topics, who were totally new to us, or did not seem to know our previous conversations with the coordinator, or were not able to offer the things that the wedding coordinator had previously agreed to. We felt that we essentially had to start over again. At some point in this, we were informed that the wedding coordinator was no longer working with the organization. We felt like this turn of events threw everything from a disorganized process into chaos.
Angel Fire sent an email about 2 months before our wedding date saying they were not hosting our wedding due to maintenance and staffing issues. They offered to move it to different venues, which we felt were not the amazing outdoor venues that we had selected, or a full refund plus 5% to us to cancel. Given that we were so close to the wedding date and the venues that were proposed were not places that we wanted to hold a wedding, we opted to cancel and try our luck somewhere else.
When our guests called to cancel their hotel reservations like Angel Fire asked that they do, we heard from our guests - they felt the people that they talked to were not nice to them on the phone when they canceled, and in a few cases felt they had to call multiple times to get their refund.
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![Melissa]()
Melissa W. Sent on 07/20/2024Canceled our wedding 2 months from the date
At the beginning of our conversations with the wedding coordinator at Angel Fire, we felt like it was a disorganized process. We felt we could accept these issues because of the venue price. We signed a contract that had us in specific locations on the mountain for the ceremony, reception and lodging all close to the base with amazing views. In the months that followed, we were informed that the Angel Fire wedding coordinator was on family leave and not available to help. At this point, we were emailed and spoke on the phone to many different Angel Fire staff that discussed a variety of topics, who were totally new to us, or did not seem to know our previous conversations with the coordinator, or were not able to offer the things that the wedding coordinator had previously agreed to. We felt that we essentially had to start over again. At some point in this, we were informed that the wedding coordinator was no longer working with the organization. We felt like this turn of events threw everything from a disorganized process into chaos. Angel Fire sent an email about 2 months before our wedding date saying they were not hosting our wedding due to maintenance and staffing issues. They offered to move it to different venues, which we felt were not the amazing outdoor venues that we had selected, or a full refund plus 5% to us to cancel. Given that we were so close to the wedding date and the venues that were proposed were not places that we wanted to hold a wedding, we opted to cancel and try our luck somewhere else. When our guests called to cancel their hotel reservations like Angel Fire asked that they do, we heard from our guests - they felt the people that they talked to were not nice to them on the phone when they canceled, and in a few cases felt they had to call multiple times to get their refund.
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