APA Hotel Woodbridge Reviews

Reviews

• Jerika Sent on 05/12/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Hotel Woodbridge was exceptional!! Beautiful ballroom, beautiful bridal cocktail area, and beautiful lobby! All staff was great and attentive! Made our special run smoothly!!

  Hotel Woodbridge was exceptional!! Beautiful ballroom, beautiful bridal cocktail area, and beautiful lobby! All staff was great and attentive! Made our special run smoothly!!
• Elizabeth Sent on 12/23/2009
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  The Hilton in Woodbridge was the best place to have my wedding. The outside is a little blah but once inside- you are going to have a great wedding. They provided us with SO MUCH at a great great price. The food was AMAZING!! Truly the best I have ever had and I am an event planner so I eat at a lot of hotels! Their service was outstanding- my husband and I had our own server who would replace our drinks even if they were half empty. They even delivered food (a whole meal- even though we ate at the wedding) up to our room for afterwards. We got a suite and a welcome basket... just amazing service. He threw in a room next to their bar for AFTER the wedding so we didn't have to pay for an after party! They were amazing. Great job!!!

  The Hilton in Woodbridge was the best place to have my wedding. The outside is a little blah but once inside- you are going to have a great wedding. They provided us with SO MUCH at a great great price. The food was AMAZING!! Truly the best I have ever had and I am an event planner so I eat at a lot of hotels! Their service was outstanding- my husband and I had our own server who would replace our drinks even if they were half empty. They even delivered food (a whole meal- even though we ate at the wedding) up to our room for afterwards. We got a suite and a welcome basket... just amazing service. He threw in a room next to their bar for AFTER the wedding so we didn't have to pay for an after party! They were amazing. Great job!!!
• Joanna Sent on 04/07/2015
  4.7 out of 5 rating

  4.7
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    4.5 out of 5 rating
    4.5
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    5.0 out of 5 rating
    5.0

  My experience at this location was amazing. I had a small wedding and Andrea was able to give me the romantic, sophisticated wedding that I dreamed about. The entire staff was very professional and accommodating. Great facility, great food. Overall, I highly recommend Hotel Woodbridge for any wedding or event.
  

  My experience at this location was amazing. I had a small wedding and Andrea was able to give me the romantic, sophisticated wedding that I dreamed about. The entire staff was very professional and accommodating. Great facility, great food. Overall, I highly recommend Hotel Woodbridge for any wedding or event.
  
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• Shirley Sent on 04/08/2011
  4.7 out of 5 rating

  4.7
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0

  I had my wedding reception and room block at the Woodbridge Hilton on 4/2/2010. Leading up to the wedding, the staff was great. The director of catering, Joe, and the person in charge of the room block, Jamie, were both really easy to work with and very very responsive. Jamie, in particular, was very instrumental in getting us the rooms we needed the day before the wedding and the day of the wedding, all the way up until the day right before the wedding. The day of the wedding went smoothly. The catering staff was very professional, timely, and ran the reception like a tight ship, which was awesome. All the guests LOVED the cocktail hour food and RAVED about it after the wedding. Guests also loved the entrees (especially the filet), and loved the very extravagant dessert buffet, which was so much bigger and cooler than I ever imagined that it would be. Bottom line: the food was awesome, and fairly priced for what we got. The maitre'd the evening of the wedding was very good - my only complaint is that he wasn't around when I was kind of confused as to the sequence of events, which led to an awkward beginning of the reception. However, other than those 5 minutes, everything went very smoothly. My only other gripe is that the wedding package we got promised a free bridal suite the evening of wedding and bottle of champagne. We did get the free suite, but no champagne. Not a huge deal, but it's one of those things where if the hotel isn't going to really offer it, then don't promise it. Overall, we had a great experience with the hotel, and look forward to our anniversary dinner and stay.

  I had my wedding reception and room block at the Woodbridge Hilton on 4/2/2010. Leading up to the wedding, the staff was great. The director of catering, Joe, and the person in charge of the room block, Jamie, were both really easy to work with and very very responsive. Jamie, in particular, was very instrumental in getting us the rooms we needed the day before the wedding and the day of the wedding, all the way up until the day right before the wedding. The day of the wedding went smoothly. The catering staff was very professional, timely, and ran the reception like a tight ship, which was awesome. All the guests LOVED the cocktail hour food and RAVED about it after the wedding. Guests also loved the entrees (especially the filet), and loved the very extravagant dessert buffet, which was so much bigger and cooler than I ever imagined that it would be. Bottom line: the food was awesome, and fairly priced for what we got. The maitre'd the evening of the wedding was very good - my only complaint is that he wasn't around when I was kind of confused as to the sequence of events, which led to an awkward beginning of the reception. However, other than those 5 minutes, everything went very smoothly. My only other gripe is that the wedding package we got promised a free bridal suite the evening of wedding and bottle of champagne. We did get the free suite, but no champagne. Not a huge deal, but it's one of those things where if the hotel isn't going to really offer it, then don't promise it. Overall, we had a great experience with the hotel, and look forward to our anniversary dinner and stay.
• 
  User2049498 Sent on 02/23/2015
  4.6 out of 5 rating

  4.6
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We were very pleased with the outcome of our party. A good time was had by all! Both Andrea Lockhart and Patricia Rebelo were very attentive. Patti made the day of the party run very smoothly. She made excellent suggestions and constantly checked to see if we were being taken good care of. Just one suggestion. It was a little stressful when phone calls or e-mails were not responded to in a resonable time.

  We were very pleased with the outcome of our party. A good time was had by all! Both Andrea Lockhart and Patricia Rebelo were very attentive. Patti made the day of the party run very smoothly. She made excellent suggestions and constantly checked to see if we were being taken good care of. Just one suggestion. It was a little stressful when phone calls or e-mails were not responded to in a resonable time.
• Dion Sent on 02/23/2015
  4.5 out of 5 rating

  4.5
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    4.5 out of 5 rating
    4.5

  I had two successful events at Hotel Woodbridge. The staff is very professional and venue and accommodations met and exceeded our expectations. I would highly recommend Hotel Woodbridge for upscale future events. I would like to personally thank Andrea Lockhart for all her assistance with making both events an outstanding experience for our guests. Dion Ross/Event Promoter

  I had two successful events at Hotel Woodbridge. The staff is very professional and venue and accommodations met and exceeded our expectations. I would highly recommend Hotel Woodbridge for upscale future events. I would like to personally thank Andrea Lockhart for all her assistance with making both events an outstanding experience for our guests. Dion Ross/Event Promoter
• Nancy Sent on 11/12/2014
  4.5 out of 5 rating

  4.5
  • Quality of service
    3.0 out of 5 rating
    3.0
  • Average response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    4.5 out of 5 rating
    4.5

  We enjoyed a wonderful time at this hotel celebrating our recent wedding reception this fall.
  Our banquet manager saw to our every comfort and met with all our needs.
  The catering staff took great pains to prepare wonderful flavorful dishes for our dining enjoyment.
  Unfortunately, there seem to be a shortage of servers to attend to our guests needs.
  Overall, we would be happy to recommend this lovely venue.

  We enjoyed a wonderful time at this hotel celebrating our recent wedding reception this fall.
  Our banquet manager saw to our every comfort and met with all our needs.
  The catering staff took great pains to prepare wonderful flavorful dishes for our dining enjoyment.
  Unfortunately, there seem to be a shortage of servers to attend to our guests needs.
  Overall, we would be happy to recommend this lovely venue.
• Jennifer Sent on 07/07/2011
  4.5 out of 5 rating

  4.5
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    4.5 out of 5 rating
    4.5
  • Professionalism
    4.5 out of 5 rating
    4.5
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    4.5 out of 5 rating
    4.5

  I had my ceremony, reception and room block at the Hilton Woodbridge. Joe was very flexible about times for our planning meetings and the contract signing. He was really easy to work with. Not a single thing went wrong the whole day of the wedding. I had our suite the night before as well, so my bridal party was able to get ready right upstairs. We were even able to take pictures outside in the gazebo. The catering staff were fantastic! We asked to have our entrees brought up to the room and they actually sent up 2 full dinners, with our cake and champagne, after the reception ended. Guests had a blast during the cocktail hour - especially the mashed potato martini bar. They also loved the dessert buffet and I have seen many pictures of guests posing in front of the chocolate fountain, which (like a previous reviewer said) "was so much bigger and cooler than I ever imagined that it would be." Overall, it was a great value and a great time; one of my bride's maids even booked it for her wedding next year!

  I had my ceremony, reception and room block at the Hilton Woodbridge. Joe was very flexible about times for our planning meetings and the contract signing. He was really easy to work with. Not a single thing went wrong the whole day of the wedding. I had our suite the night before as well, so my bridal party was able to get ready right upstairs. We were even able to take pictures outside in the gazebo. The catering staff were fantastic! We asked to have our entrees brought up to the room and they actually sent up 2 full dinners, with our cake and champagne, after the reception ended. Guests had a blast during the cocktail hour - especially the mashed potato martini bar. They also loved the dessert buffet and I have seen many pictures of guests posing in front of the chocolate fountain, which (like a previous reviewer said) "was so much bigger and cooler than I ever imagined that it would be." Overall, it was a great value and a great time; one of my bride's maids even booked it for her wedding next year!
• Julie Sent on 01/14/2011
  4.3 out of 5 rating

  4.3
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    1.5 out of 5 rating
    1.5
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  I had my wedding there 10/7/07. Everything regarding the Rehearsal Dinner, Ceremony, Reception, food, servers, and cake was perfect. The problem came when I showed up the night before. A few months before the wedding, I had booked a suite to stay in the night before my wedding. I had booked a suite for myself so I had enough room for me and my girls to get ready for the wedding in the morning. To my disappointment they messed up the booking and put me in a regular (too small for what I needed) room. Management told me that there was an error with the booking and there were no more suites available. Basically TOO BAD. The other problem came on my one year anniversary. In my contract, we should have received a complimentary room and dinner on our one year anniversary. When I booked the one year anniversary room and dinner, I was told no problem. When I showed up to the Hilton, the person at the front desk knew that we were to receive the complimentary room and dinner. When it came to dinner, we told the person seating us that this was our one year complimentary dinner and they told me no problem...then the bill came. I told the waiter that this was supposed to be free. He and the manager told me they knew nothing about it. It was amazing that all of a sudden nobody knew nothing. We paid the bill, the following Monday I spoke with the person who handled our wedding and was told it was a mistake by the restaurant staff, and I was given the option of a refund or a gift certificate for a free dinner. We chose the gift certificate because the food is REALLY REALLY GOOD. We never received the gift certificate or the refund. I followed up with them about 4 times and got the run around. It has been 3 years since we have gotten married and we never did get the gift certificate or refund.

  I had my wedding there 10/7/07. Everything regarding the Rehearsal Dinner, Ceremony, Reception, food, servers, and cake was perfect. The problem came when I showed up the night before. A few months before the wedding, I had booked a suite to stay in the night before my wedding. I had booked a suite for myself so I had enough room for me and my girls to get ready for the wedding in the morning. To my disappointment they messed up the booking and put me in a regular (too small for what I needed) room. Management told me that there was an error with the booking and there were no more suites available. Basically TOO BAD. The other problem came on my one year anniversary. In my contract, we should have received a complimentary room and dinner on our one year anniversary. When I booked the one year anniversary room and dinner, I was told no problem. When I showed up to the Hilton, the person at the front desk knew that we were to receive the complimentary room and dinner. When it came to dinner, we told the person seating us that this was our one year complimentary dinner and they told me no problem...then the bill came. I told the waiter that this was supposed to be free. He and the manager told me they knew nothing about it. It was amazing that all of a sudden nobody knew nothing. We paid the bill, the following Monday I spoke with the person who handled our wedding and was told it was a mistake by the restaurant staff, and I was given the option of a refund or a gift certificate for a free dinner. We chose the gift certificate because the food is REALLY REALLY GOOD. We never received the gift certificate or the refund. I followed up with them about 4 times and got the run around. It has been 3 years since we have gotten married and we never did get the gift certificate or refund.
• Stefanie Sent on 02/14/2012
  3.4 out of 5 rating

  3.4
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    3.0 out of 5 rating
    3.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  my wedding was beautiful, they lost my boquet, broke my toasting flutes and threw out alot of my stuff.. then one of there employees stole cards out of my box. i am happy with the job they did the day of was perfect, the aftermath was where i had alot of troubles

  my wedding was beautiful, they lost my boquet, broke my toasting flutes and threw out alot of my stuff.. then one of there employees stole cards out of my box. i am happy with the job they did the day of was perfect, the aftermath was where i had alot of troubles
• Daniella Sent on 10/12/2014
  • Quality of service
    0.0 out of 5 rating
    0.0
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    0.0 out of 5 rating
    0.0
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    0.0 out of 5 rating
    0.0
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    0.0 out of 5 rating
    0.0
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    0.0 out of 5 rating
    0.0

  Despite the bad reviews the hotel already had I picked it anyway because of it's location. My wedding was in New York City and I wanted my New Jersey family to have easy access to the parkway but not pay a fortune for a hotel in the city, so we made this the hotel for our room block. The rep I dealt with left and the hotel changed owners during my planning process. I was never informed of this and sent out all my invitations with the wrong information on them. I found out about the changes when my guests called to tell me that no block exsists under that name and the hotel is no longer a Hilton. I understand things change but a call to inform me before I spent $800 on invitations would have been nice. Also had the new management picked up the slack I would have been understanding but that was certainly not the case. My new rep, Andrea, who I had to hunt down to find, never got back to me when I would try and get the block count. 4 groups were never added to the block, my aunt was somehow booked in my bridal suite, guests weren't given welcome bags and the breakfast we had catered there the next morning was far from worth $27 per person. Every other vendor we used for the wedding was a dream to work with, this hotel is a nightmare! Do yourself a favor and take the extra 5 minute drive to a different hotel in that area.

  Despite the bad reviews the hotel already had I picked it anyway because of it's location. My wedding was in New York City and I wanted my New Jersey family to have easy access to the parkway but not pay a fortune for a hotel in the city, so we made this the hotel for our room block. The rep I dealt with left and the hotel changed owners during my planning process. I was never informed of this and sent out all my invitations with the wrong information on them. I found out about the changes when my guests called to tell me that no block exsists under that name and the hotel is no longer a Hilton. I understand things change but a call to inform me before I spent $800 on invitations would have been nice. Also had the new management picked up the slack I would have been understanding but that was certainly not the case. My new rep, Andrea, who I had to hunt down to find, never got back to me when I would try and get the block count. 4 groups were never added to the block, my aunt was somehow booked in my bridal suite, guests weren't given welcome bags and the breakfast we had catered there the next morning was far from worth $27 per person. Every other vendor we used for the wedding was a dream to work with, this hotel is a nightmare! Do yourself a favor and take the extra 5 minute drive to a different hotel in that area.