Arthur's Jewelers Reviews

Reviews
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4.5 out of 5 rating
4.5
Very good
54 reviews
Recommended by 90% of couples
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Quality of service 4.5 out of 5 rating
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Average response time 4.4 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.4 out of 5 rating
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Flexibility 4.5 out of 5 rating
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Katie Sent on 02/04/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Arthur's has been noting but amazing to work with. My fiance was referred there by a former jeweler, and everybody that we have worked with has been amazing. He was able to custom design my engagement ring, and it looks exactly like he wanted it. When we went back to customize my wedding band and buy his band, Mandy was a consummate professional to work with. We talked through ideas, and she really listened to what I wanted. We live 45 minutes away, but we will continue to go there for all of our jewelry needs.Arthur's has been noting but amazing to work with. My fiance was referred there by a former jeweler, and everybody that we have worked with has been amazing. He was able to custom design my engagement ring, and it looks exactly like he wanted it. When we went back to customize my wedding band and buy his band, Mandy was a consummate professional to work with. We talked through ideas, and she really listened to what I wanted. We live 45 minutes away, but we will continue to go there for all of our jewelry needs. -
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Meaghan Sent on 12/27/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
loved my experience, quality of service and professionalism-will definitely be back and would recommend this company!loved my experience, quality of service and professionalism-will definitely be back and would recommend this company! -
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Laura Sent on 07/07/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We were extremely impressed with the service we received from Arthur's Jewelers. We would recommend anyone looking for jewelry to shop here.
We were helped by April, who remembered us each time we returned (even if it had been months). She was extremely professional and responsive.
We ordered a custom Chris Ploof ring for my husband, and it was exactly what he wanted.
Every time I go in to Arthur's to get my ring cleaned I am impressed!We were extremely impressed with the service we received from Arthur's Jewelers. We would recommend anyone looking for jewelry to shop here.
We were helped by April, who remembered us each time we returned (even if it had been months). She was extremely professional and responsive.
We ordered a custom Chris Ploof ring for my husband, and it was exactly what he wanted.
Every time I go in to Arthur's to get my ring cleaned I am impressed! -
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Becky Sent on 03/13/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I can't say enough great things about Arthur's! My fiance and I were sold on Arthur's from the begining. It was the little things; offering a beverages while browsing, fixing a necklace for me that I didn't even purchase there, giving us the heads up on upcoming specials before purchasing. We worked with Carver who was so friendly and remembered us each time we stopped in which shows he cares. My ring and band are Tacori and I was able to convince my fiance to get a Tacori as well but no matter what your budget, you will receive high-quality service and a pretty incredible selection to choose from. Despite living about 45 minutes away, we will be back...I can't say enough great things about Arthur's! My fiance and I were sold on Arthur's from the begining. It was the little things; offering a beverages while browsing, fixing a necklace for me that I didn't even purchase there, giving us the heads up on upcoming specials before purchasing. We worked with Carver who was so friendly and remembered us each time we stopped in which shows he cares. My ring and band are Tacori and I was able to convince my fiance to get a Tacori as well but no matter what your budget, you will receive high-quality service and a pretty incredible selection to choose from. Despite living about 45 minutes away, we will be back for any future jewelry purchases! They run some good promotions every once and a while so keep an eye out for them! -
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Christa Sent on 09/29/20125 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
They really know their stuff!! Very friendly. They also worked with us when my husband decided to upgrade his ring before the weddingThey really know their stuff!! Very friendly. They also worked with us when my husband decided to upgrade his ring before the wedding -
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Mark Sent on 11/30/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Dealing with Carver was so easy. He made everything happen and was very helpful in getting me the ring my fiance dreamed about. I did my research and comparison shopping and Arthur's Jewelers provided the best deal and customer service. Very satisfied and will no doubt do business with them again!!Dealing with Carver was so easy. He made everything happen and was very helpful in getting me the ring my fiance dreamed about. I did my research and comparison shopping and Arthur's Jewelers provided the best deal and customer service. Very satisfied and will no doubt do business with them again!! -
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Dana Sent on 11/07/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Just the best; I will never go anywhere else for my jewelry! Amazing service with zero pressure. There's nothing like picking out your wedding rings while having a glass of wine/beer - so great! I absolutely adore my wedding set and my pearls!! We will definitely return for anniversaries :)Just the best; I will never go anywhere else for my jewelry! Amazing service with zero pressure. There's nothing like picking out your wedding rings while having a glass of wine/beer - so great! I absolutely adore my wedding set and my pearls!! We will definitely return for anniversaries :) -
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Ann Sent on 12/14/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My Fiance and I went to Arthur's for the engagement ring and our bands. We both loved our experience with them! Like so many do, I found my dream ring on Pinterest, and Arthur's was the only place that had one like it! My fiance and I ended up making frequent trips for wedding bands for one reason or another - from resizing, to exchanges, order pick ups to re-orders, we were treated with so much professionalism, grace and patience. These were pretty expensive purchases so we appreciated the insight from knowledgeable employees and support in our decision making!My Fiance and I went to Arthur's for the engagement ring and our bands. We both loved our experience with them! Like so many do, I found my dream ring on Pinterest, and Arthur's was the only place that had one like it! My fiance and I ended up making frequent trips for wedding bands for one reason or another - from resizing, to exchanges, order pick ups to re-orders, we were treated with so much professionalism, grace and patience. These were pretty expensive purchases so we appreciated the insight from knowledgeable employees and support in our decision making! -
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Madison Sent on 11/16/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My fiance and I loved Arthur's for my engagement ring! We were able to get an amazing ring for a great price. We started with a simple halo-style setting, then added some custom work and a center stone. It was ideal for us because although I wanted lots of input to be sure that the "engagement moment" was perfect, I wasn't allowed to see the finished product until he got down on one knee. Our sales lady worked with us to find the most amazing ring and really respected our budget, which was a big deal for us. I can't stop looking at it!My fiance and I loved Arthur's for my engagement ring! We were able to get an amazing ring for a great price. We started with a simple halo-style setting, then added some custom work and a center stone. It was ideal for us because although I wanted lots of input to be sure that the "engagement moment" was perfect, I wasn't allowed to see the finished product until he got down on one knee. Our sales lady worked with us to find the most amazing ring and really respected our budget, which was a big deal for us. I can't stop looking at it! -
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Cathy Sent on 10/02/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My fiance and I went to this vendor because we'd heard great things about them. They certainly lived up to our expectations. We weren't sure what we wanted in an engagement ring, but Mandy patiently asked us questions and helped us narrow choices down until we found the perfect setting. Then she talked us through the pros and cons of various diamonds in our price range until we found a "perfect" stone. We were planning a trip to Europe in a couple weeks later and wanted to take the ring with us, but because my fiance wanted to customize the settingm it couldn't be done in such a short time frame; which was perfectly understandable.
But then,...My fiance and I went to this vendor because we'd heard great things about them. They certainly lived up to our expectations. We weren't sure what we wanted in an engagement ring, but Mandy patiently asked us questions and helped us narrow choices down until we found the perfect setting. Then she talked us through the pros and cons of various diamonds in our price range until we found a "perfect" stone. We were planning a trip to Europe in a couple weeks later and wanted to take the ring with us, but because my fiance wanted to customize the settingm it couldn't be done in such a short time frame; which was perfectly understandable.
But then, without my knowledge, Mandy arranged for our diamond to be put in a temporary setting so my fiance could take it to Europe and surprise me with a proposal under a lit up Eiffel Tower. When we returned home, Mandy made sure the diamond was re-set in the custom setting that was even more amazing than the surpise proposal! We couldn't be more pleased with the customer service or the final product! We will certainly be back soon to choose wedding bands. Thanks Mandy! -
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User2162419 Sent on 06/03/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We used Arthur's for my engagement ring and our wedding bands. They provided quality and professional service at a competitive price. All staff that we have had experience with have been extremely knowledgeable and friendly. We will most definitely use them again in the future.We used Arthur's for my engagement ring and our wedding bands. They provided quality and professional service at a competitive price. All staff that we have had experience with have been extremely knowledgeable and friendly. We will most definitely use them again in the future. -
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User1952584 Sent on 12/05/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing!! They were so helpful and knowledgable. We went there several times and each time we were pleased with the service. There was even beer and wine provided one weekend we went. The best part, though, is their lprices. After comparing the exact same grading of diamonds with different jewelers, Arthur's was BY FAR the best deal..I'm talking by almost a thousand for almost the exact same diamonds (wedding day was the most expensive..if you're curious). And the ring I ended up getting from my fiancé is the most amazing ring I've ever seen, anywhere. It was customized completely so it did take 7 weeks to get here (they estimated 8) but they called the very morning it came into the store. And they also provided photography for the proposal!! Highly recommend this family owned business!Amazing!! They were so helpful and knowledgable. We went there several times and each time we were pleased with the service. There was even beer and wine provided one weekend we went. The best part, though, is their lprices. After comparing the exact same grading of diamonds with different jewelers, Arthur's was BY FAR the best deal..I'm talking by almost a thousand for almost the exact same diamonds (wedding day was the most expensive..if you're curious). And the ring I ended up getting from my fiancé is the most amazing ring I've ever seen, anywhere. It was customized completely so it did take 7 weeks to get here (they estimated 8) but they called the very morning it came into the store. And they also provided photography for the proposal!! Highly recommend this family owned business! -
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Rochelle Sent on 11/03/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We worked with Gary for my engagement ring, wedding bands, and grooms rings. Very responsive, fun and easy to work with. He was patient and attentive in helping my husband find the perfect ring meeting all my unique requests. Not pushy, was straightforward and accommodating. Will definitely be going back to him for future jewelry purchases!We worked with Gary for my engagement ring, wedding bands, and grooms rings. Very responsive, fun and easy to work with. He was patient and attentive in helping my husband find the perfect ring meeting all my unique requests. Not pushy, was straightforward and accommodating. Will definitely be going back to him for future jewelry purchases! -
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User1383646 Sent on 10/17/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Carver helped my husband choose my engagement ring and I absolutely love it! He also helped us with our wedding bands and he was extremely helpful and wasn't pushy in the least. Every time we have gone into Arthur's everyone that works there have been nothing but helpful to us. We are extremely pleased with our experience there!Carver helped my husband choose my engagement ring and I absolutely love it! He also helped us with our wedding bands and he was extremely helpful and wasn't pushy in the least. Every time we have gone into Arthur's everyone that works there have been nothing but helpful to us. We are extremely pleased with our experience there! -
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User1113151 Sent on 03/19/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
They were very friendly and personable to work with. They took out budget into consideration and helped to customize a ring at a great price! My ring is one of a kind because I created it!They were very friendly and personable to work with. They took out budget into consideration and helped to customize a ring at a great price! My ring is one of a kind because I created it! -
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User949700 Sent on 09/27/20125 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Due to the obscene expense of my engagement band, my husband and I had originally thought to hold off on purchasing the matching wedding band until further down the road. When this idea was casually announced two days before the wedding, many people in my family nearly had heart failure. So that evening, we scrambled to get to Arthur's to see if we could get something in the way of a temporary wedding band. We truly expected to get laughed out of the place, after all, the wedding was two days away, and I would definitely need the ring to be sized (I'm a 4). To our wonderful surprise, three of the staff members combed the place looking for...Due to the obscene expense of my engagement band, my husband and I had originally thought to hold off on purchasing the matching wedding band until further down the road. When this idea was casually announced two days before the wedding, many people in my family nearly had heart failure. So that evening, we scrambled to get to Arthur's to see if we could get something in the way of a temporary wedding band. We truly expected to get laughed out of the place, after all, the wedding was two days away, and I would definitely need the ring to be sized (I'm a 4). To our wonderful surprise, three of the staff members combed the place looking for something that might do the trick. Tucked away, they found a white-gold band that actually looked nice with my platinum engagement band, and even were able to assure us that the ring could be sized and ready to go the next day!
We were, and still are, thrilled! -
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Kim Sent on 06/14/20125 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
They are terrific, even let me exchange my wedding band after it had been sized!They are terrific, even let me exchange my wedding band after it had been sized! -
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Jess Sent on 09/20/20115 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Arthur's Jewelers were wonderful to work with! They helped my fiance pick out my engagment ring - which was perfect! They were also very helpful with picking out wedding bands. The jewelers were very knowledgeable and not pushy at all. They gave us the information about the rings and let us make our own decisions. They also have a great cleaning/replacement policy. GREAT experience! I will never go anywhere else for jewelery!Arthur's Jewelers were wonderful to work with! They helped my fiance pick out my engagment ring - which was perfect! They were also very helpful with picking out wedding bands. The jewelers were very knowledgeable and not pushy at all. They gave us the information about the rings and let us make our own decisions. They also have a great cleaning/replacement policy. GREAT experience! I will never go anywhere else for jewelery! -
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Jennifer Sent on 05/24/20115 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Arthurs is great. My husband bought my Tacori engagement ring there so we went back to buy the band. The service is outstanding and they are not pushy one bit! We also ended up buying my wedding earrings there and there was a small problem with one of them which they fixed right on the spot. We will continue to go to them for any future jewelry purchases!Arthurs is great. My husband bought my Tacori engagement ring there so we went back to buy the band. The service is outstanding and they are not pushy one bit! We also ended up buying my wedding earrings there and there was a small problem with one of them which they fixed right on the spot. We will continue to go to them for any future jewelry purchases! -
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Michelle Sent on 09/30/20105 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing job with my jewelry! Love it! They are always friendly when I need to come in for a cleaning as well. Always have my jewelry back to me in a timely fashion.Amazing job with my jewelry! Love it! They are always friendly when I need to come in for a cleaning as well. Always have my jewelry back to me in a timely fashion. -
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Stephanie Sent on 11/08/20095 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I love my ring, and I love Arthur's Jewelers! I wanted a unique ring and I found it here! The staff is very professional, treats you like royalty (the food is amazing) and seems genuinely interested in you. They were also flexible. I wanted a wedding band for under a certain price, and although Tacori's wedding band was above that price they custom made me a wedding band that was right in our budget and looked amazing!I love my ring, and I love Arthur's Jewelers! I wanted a unique ring and I found it here! The staff is very professional, treats you like royalty (the food is amazing) and seems genuinely interested in you. They were also flexible. I wanted a wedding band for under a certain price, and although Tacori's wedding band was above that price they custom made me a wedding band that was right in our budget and looked amazing! -
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Shannon Sent on 10/21/20095 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We purchased my husband's ring at Arthur's. They had WAY more selection of men's rings than other shops we went to. They educated us on the advantages and disadvantages of the two metals we were debating between. The staff was very friendly and helpful. The price was reasonalbe. A good value!We purchased my husband's ring at Arthur's. They had WAY more selection of men's rings than other shops we went to. They educated us on the advantages and disadvantages of the two metals we were debating between. The staff was very friendly and helpful. The price was reasonalbe. A good value! -
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Sydney Sent on 06/25/20095 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I absolutely love our wedding rings. I can't imagine better selection and service.I absolutely love our wedding rings. I can't imagine better selection and service. -
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Genevieve Sent on 11/01/20085 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Arthur's gave us very personal, wonderful service. They were very patient with my indecisiveness. I changed my mind and my engagement band 3 times with no hassle. I Love my rings and get compliments all the time. Not only are my rings incredibly beautiful, we got an excellent price!Arthur's gave us very personal, wonderful service. They were very patient with my indecisiveness. I changed my mind and my engagement band 3 times with no hassle. I Love my rings and get compliments all the time. Not only are my rings incredibly beautiful, we got an excellent price! -
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User1367573 Sent on 10/07/20134.9 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4.5 out of 5 rating
I would highly recommend seeing Gary for assitance in purchasing wedding rings. He has been exceptionally helpful, non pressuring and fun to work with. He took the time to listen to our specific requests and found the perfect rings for us at the prices we had set.I would highly recommend seeing Gary for assitance in purchasing wedding rings. He has been exceptionally helpful, non pressuring and fun to work with. He took the time to listen to our specific requests and found the perfect rings for us at the prices we had set. -
Quality of service
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