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Quality of service
5.0 out of 5 rating
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Average response time
5.0 out of 5 rating
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Professionalism
5.0 out of 5 rating
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Value
5.0 out of 5 rating
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Flexibility
5.0 out of 5 rating
Absolutely Fantastic- our wedding was awesome! Sophie is phenomenal, so friendly and I loved her from the moment I first talked to her on the phone. She helped with EVERYTHING and answered calls and emails at all hours of the day and night. I would send an email when it popped in my head and not expect to hear back until the next day and sure enough, she would respond. I'm talking midnight (when nobody should respond)! I wasn't a Bridezilla by any means but each time I needed her, she was ON IT. Derrick was awesome also- so friendly, so helpful and just a gem. Loved him!
We had our rehearsal dinner in The A Bar right off the lobby and everyone was fantastic. We had the food catered from Fishbones- it was SO good.
We had our "First Look" on the roof of the hotel which had the entire view of the city. It was fantastic. My veil actually flew off of my head, over the side of the hotel and landed on a street light below.... alas, it was rescued. :)
We had our ceremony and reception in The Grand Ballroom with approximately 260 guests. We opted for a strolling dinner and it was fantastic. We wanted more of a party feel where our guests would mingle and let loose so we had an open bar prior to the ceremony that went all the way through until midnight. Highly recommend this. The guests both young (21+) and old thought it was so cool to have a cocktail while we got married. Everyone literally raved about it. We also had the dessert table that was included in our package and saying "dessert table" just doesn't do it justice. It was amazing. I was actually in awe when I saw it and would be happy to share photos!
We had over 60 people book rooms at the hotel and the rooms are all suites. Everyone loved them and it made it a true wedding weekend. Not to mention that the Tigers/Wings/Lions all played that weekend (9/26/2015). The city was alive and electric! I would HIGHLY recommend this venue and hotel! :) Best Day Ever!
Absolutely Fantastic- our wedding was awesome! Sophie is phenomenal, so friendly and I loved her from the moment I first talked to her on the phone. She helped with EVERYTHING and answered calls and emails at all hours of the day and night. I would send an email when it popped in my head and not expect to hear back until the next day and sure enough, she would respond. I'm talking midnight (when nobody should respond)! I wasn't a Bridezilla by any means but each time I needed her, she was ON IT. Derrick was awesome also- so friendly, so helpful and just a gem. Loved him!
We had our rehearsal dinner in The A Bar right off the lobby and everyone was fantastic. We had the food catered from Fishbones- it was SO good.
We had our "First Look" on the roof of the hotel which had the entire view of the city. It was fantastic. My veil actually flew off of my head, over the side of the hotel and landed on a street light below.... alas, it was rescued. :)
We had our ceremony and reception in The Grand Ballroom with approximately 260 guests. We opted for a strolling dinner and it was fantastic. We wanted more of a party feel where our guests would mingle and let loose so we had an open bar prior to the ceremony that went all the way through until midnight. Highly recommend this. The guests both young (21+) and old thought it was so cool to have a cocktail while we got married. Everyone literally raved about it. We also had the dessert table that was included in our package and saying "dessert table" just doesn't do it justice. It was amazing. I was actually in awe when I saw it and would be happy to share photos!
We had over 60 people book rooms at the hotel and the rooms are all suites. Everyone loved them and it made it a true wedding weekend. Not to mention that the Tigers/Wings/Lions all played that weekend (9/26/2015). The city was alive and electric! I would HIGHLY recommend this venue and hotel! :) Best Day Ever!
