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Bagatelle Bakery Reviews

Bagatelle Bakery

Bagatelle Bakery

Wichita, KS
3.6 out of 5 rating, 13 Reviews
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Reviews

3.6 out of 5 rating
3.6 out of 5 rating
13 Reviews
72% recommend it
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  • Quality of service
    3.3 out of 5 rating
  • Average response time
    3.6 out of 5 rating
  • Professionalism
    3.2 out of 5 rating
  • Value
    4 out of 5 rating
  • Flexibility
    3.8 out of 5 rating
Write a review
  • User2438629 Sent on 11/22/2015
    5 out of 5 rating
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    Awesome cake!! very flexible caterer.
  • Becky
    Becky Sent on 07/15/2009
    5 out of 5 rating
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    the cake is delicious, made from scratch and I love the decoration
  • K
    Mallory Sent on 03/05/2008
    5 out of 5 rating
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    I loved my cake. It was 4 tiers, each one with a different flavor. The frosting was amazing and all my guests were impressed. Yea Claire!
    • illustration stars

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  • J
    Jillian Sent on 10/24/2012
    4.8 out of 5 rating
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    We LOVED Bagatelle. When we went to visit they were very nice, and provided LOTS of samples of whatever we wanted to try. There was a little bit of indecisiveness for the cake ribbon on my part and they were very patient with me. We called about a week before the wedding and asked if they could move the delivery time and they said sure. And it was a GREAT value for the money. All of our guests highly enjoyed the chocolate, strawberry, and cheesecake that was served.
  • M
    Adena Sent on 06/17/2008
    4.7 out of 5 rating
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    The cake was so yummy! We picked Bagatelle because it was the first cake we tasted that tasted good...there are a lot of bakeries that are good at making pretty cakes, but the cake is only so-so. Just a warning - the owner can seem somewhat abrasive at first, especially if you are used to wedding vendors who like to kiss your butt. However, she is a very nice person, and the cake is totally worth it! They also do not charge extra for multiple flavors. All in all, it was the best price for what we wanted.
  • User1852561 Sent on 10/08/2014
    4.6 out of 5 rating
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    The woman who does the wedding cakes can come off as a little rude but she is actually very nice and will do a great job. The cakes are delicious! and for a very reasonable price.
  • User1848957 Sent on 10/06/2014
    4.1 out of 5 rating
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    First off, I love Bagatelle, so I would give them 5 stars just for the food. The experience, however, is a little different. I really don't care for the whole wedding pampering experience, so the lack of it at Bagatelle didn't really bother me. I just wanted food that I liked at a price I could afford. The owner is a little in-your-face gruff, but that didn't both me much. I had her do my cake and my brunch food. The prices can't be beat, and if you are a budget bride, it is a way to get fancy fare without all the fussiness and money (it's technically not a wedding catering business). She was very accommodating for my schedule and did deliver before she was going out of town. So, overall, great place, but you have to be patient with the owner and she will warm up to you.
  • B
    Brittney Sent on 09/30/2013
    3.8 out of 5 rating
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    This bakery is mostly run by what appears to be foreigners. I'm saying that to be descriptive, not discriminatory. They don't have typical manners and mannerisms/habits. It was both entertaining and frustrating at times. I just think its best to know that ahead of time going in to it.

    Customer service/responsiveness is a little off when you go in because Claire is either the main or only employee who discusses cakes. Definitely make an appointment with her before going in if you want to speak with her in any kind of a timely manner.

    Not a very formal business - which wasn't a problem. Our contract was a photo copy of what Claire wrote down regarding our order.

    Despite that, cake delivered was exactly what we wanted, it was there ahead of time, and we received lots of compliments on it! We were also very impressed with what we were able to get for the cost! Definitely worth the value.

    I WOULD RECOMMEND IT! Just be prepared for some oddities :)
  • L
    Lauren Sent on 03/07/2008
    3.5 out of 5 rating
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    It was not what I had requested. Yes, the cake was amazing, but I had picked a grooms cake that she had a picture of and when it arrived at the cite, it looked like less time was spent on it. Even the brides cake was very poor looking. It was kind of depressing showing up and seeing that cake...
  • S
    Stephanie Sent on 08/18/2008
    2.5 out of 5 rating
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    The cake was delicious but they were late and the cake didn't look like we wanted it. Her photos were not organized but just tossed together and she was really late to our original appointment.
  • I
    Anne Sent on 03/29/2009
    2.2 out of 5 rating
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    We have been customers of Bagatelle Bakery for many years and ordered two cakes (to be used for groom's cakes) as well as an assortment of other bakery items for the dessert buffet. The cakes were double-layer, round, decorated cakes. They were good but tasted very dry and stale. Despite the fact that we put in a custom order, I had the feeling that they had been taken out of the bakery case and given to us at the end of the week. We also inquired about "custom" decorating and received much opposition. They refused to decorate a cake to our specifications (we wanted a tornado on the top of one cake - just something simple, a tornado is basically a triangle, after all). For custom decorating, you should look elsewhere.

    The other bakery goods were fine, as well, but not as good as what we normally purchase in the cafe. I would recommend that you save your money and look elsewhere.

    Bagatelle does offer an impressive assortment of flavors - for cake, filling, and icing- and it was convenient to be able to pick up our order on the way to the ceremony site on Saturday morning.

    However - the order was not ready on time. They were almost a full hour late.
  • A
    Amber Sent on 11/18/2015
    1.3 out of 5 rating
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    Horrible horrible horrible. First off the lady is very rude till you start ordering your expensive cake. Then she'll have you come in and provide colors about a couple weeks before hand because they are too busy to deal with you anytime before that.Now I dropped my colors off from the paint sample section just like she asked, and my colors were dark purple going up to lighter purple. I had a bunch of faith in them because they're individual cakes are great. When She dropped off my cake she not only yelled at my guest the cake was blue! The bottom tier was purple and the rest blue. And I requested cheesecake on the bottom because she said it had to go there because it was too heavy to go on top and it was banana cake on the bottom. And last but the worst when my old little gma dropped the cake stand off she yelled at her for not doing it sooner. That being said please don't use them for your wedding they were the worst part of my day. And I hope they read this because they have some serious issues.
  • W
    Wendy Sent on 04/26/2013
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    I had called to place an order or my baby shower cake. The first thing the girl says is; we can't get it done till after 530! Which was fine and I told her it was fine. She then said well What do you want? I replied excuse me? She said yeah what do you want? I couldn't believe she was talking to a customer that way. I then told her u wanted a half sheet, half pineapple half strawberry . She said they don't do half and half. Really? She must of not known my family & I have been customers for bagatelle bakery for over 10 years and we have got half and half when it comes to cakes. So I just told her I wanted strawberry. She asked what writting did I want. I told her it was for my baby shower and wanted welcome baby Emma in Spanish. She said WELL I CAN'T WRITE SPANISH! I said okay so I can't get Spanish writting? She well I don't know Spanish! I said never mind, thanks anyway I'll just look for another bakery and I disconnected the call. That was the worst customer service I ever got. And I have to say they lost a loyal costumer that will NEVER order from bagatelle bakery again.