Baker's Cay Resort Key Largo Reviews

This place is incredible. Magda went above and beyond for us. Because of her our wedding day was more than we could’ve ever imagined. She provided us with so many complementary amenities, Including benches that I so badly wanted for our ceremony, the Albury room for me to get ready in, Allowed us to use the private beaches, even though we weren’t staying at the resort, and provided me with food while getting ready for my wedding because she knew I hadn’t eaten anything.
The day of our wedding was breezy and a little chilly, and Magda recommended moving our beachside dinner indoors for comfort, to which I said no. After the ceremony, I realized how stupid that was. Magda still managed to get everything moved inside. She had everything ready before we were even done with our pictures. I would recommend this place to anyone who is wanting a gorgeous beachside wedding and dinner. This place is stunning and Magda will not let you down. It’s worth every penny.

Thank you Baker's Cay for hosting our beautiful wedding this past December 2024. It was simply perfect. Huge shoutout and thanks to Magda Bates, who helped us plan our dream date in a short 4 month window! Magda was professional, detail oriented, and prompt in answering any question we had along the way. Due to weather, we even had to move the dinner portion of the evening into an indoor backup room, yet Magda ensured everything would still be pristine and still capture what we had always dreamed of in our wedding reception. Magda always was working behind the scenes for us alongside our planner and other vendors taking care of anything and everything we could think of. Thank you Baker's Cay and Magda!!

During our stay, we felt so accommodated and well taken care of. This included welcome gifts in our room and a bottle of champagne and desserts waiting for us on the night of the actual ceremony.

We can't wait to visit Baker's Cay again in the future, as it will always be a special place for us.

If you want an extremely honest review, read this. Our experience at Baker’s Cay was TERRIBLE - If we could go back in time knowing what we do now, we would spend more money to have our wedding at ANY other resort in the keys.

The site/location is beautiful, but that was truly the only good thing about it.

Baker’s Cay has two contacts for weddings: Magda and Laurel. When we booked our wedding here in January 2024, Magda was our point of contact. We live in Tennessee and couldn’t visit in person, so she assured us we would be able to do everything over the phone/email/video walk throughs. This was EXTREMELY difficult. Communicating with Magda was impossible - anytime I had a simple question for myself or my other vendors, it took her WEEKS to respond and I often had to call/email/text her multiple times to finally get a response. Every time she told me I would hear from her/she would be sending me something, she didn’t. So I again would have to call and email her over and over to get what I needed to plan. Because of this, we had many details that were still not figured out even 48 hours prior to our wedding.

24 hours prior to we were still making food and beverage selections to hit our minimum because I had asked for our options weeks prior and never received them. Day-of (4 hours before my wedding) my wedding planner (a separate vendor) was still making adjustments because I never received email responses to my questions to Magda regarding table & seating options for our reception. I don’t know about you, but my expectation for a five-star destination wedding experience did not include stressing over planning details while I was getting ready for it and trying to enjoy that time with my bridesmaids.

Additionally, Magda assured us we would have things ready in our room when we arrived that we never received: a pack and play for our infant daughter, an ironing board for the groomsmen, and a steamer for the ladies. My husband requested but didn’t receive the ironing board until after our ceremony started, so he was unable to iron his suit.

At the end of our reception we watched the staff box our wedding cake with the expectation of bringing it to our room - they threw ALL of it away. My husband and I didn’t get to have any outside of one bite for our cake cutting photos and were largely looking forward to enjoying it the following day. Money wasted and the experience of having a cake gone - not to mention, we couldn’t take any to freeze and have for our anniversary next year.

Laurel ran our wedding day, so when we inquired with her where our cake was, we were told she’d “check on it” and NEVER HEARD BACK. Again, it took multiple texts with Magda to get a straight answer that our cake was gone and we wouldn’t be getting any. They tried to place the blame on our wedding planner and tell us it was her fault. (Our planner was AMAZING- it wasn’t her fault ).

On top of this, in your wedding contract they include “complimentary champagne and strawberries” in your room after your wedding and a complimentary breakfast in your room the next morning. We didn’t receive either one. We ended up going to Calusa for breakfast, which we were charged for.

Our room, being the “nicest room on the property” was not. When we arrived it still had confetti/stickers on the wall and windows from the previous guests. The lights in the bathroom didn’t work. To top it off- if it rains, you’ll need an umbrella inside. There is a hole in the ceiling above the toilet that will shower you.

At the end of our stay, we emailed Magda and Laurel with all of this. Magda met with us personally to discuss things, apologized and made us feel better. To correct it all, we only asked to be compensated for our breakfast that was supposed to be complimentary, and for our wedding cake that was thrown away by their staff.

To make it up to us, Magda offered to compensate us for our entire stay- room, meals, etc. We had our bill printed at the front desk and gave it to her - roughly $2000 in charges that she offered to cover completely. She OFFERED this, we would have never expected it.

Our wedding was November 11,2024. It is now December 5th as I write this and we were not compensated for ANY of it. She assured me in an email on November 21st we would be comped within 72 hours but we never were. She is not responding to my phone calls or emails. And we have ALSO not received our $2600 wedding DEPOSIT back that is included in the actual venue contract. She guaranteed we would receive this in 10 business days and we still haven’t.

We are beyond angry. We’re sad that our wedding experience was this. That it was incredibly stressful to plan and even now weeks later still causing us grief. Something you’re spending THOUSANDS of dollars on should not be like this. I wouldn’t recommend Baker’s Cay to anyone, whether for a wedding or just a vacation.


***UPDATE: it took us contacting customer support through our Hilton Honors account and having a service respresentative contact managers at Baker’s Cay to get this resolved. Management had no idea that Magda offered to cover our charges, meaning Magda simply said that to make us happy enough to check out of the resort. We have still not heard back from her. Thankfully the resort has quality employees in their accounting department who were responsive and helpful. They were able to get us both our compensation and wedding deposit back.

If this review didn’t help you, know this: our other wedding vendors and companies we worked with on Key Largo stated Magda has been an issue and they’ve had other wedding parties with bad experiences due to her. The accounting department at Baker’s Cay ALSO confirmed they’ve had to makeup for Magda’s wrong doings.

If you still choose to have your wedding there, get everything she says IN WRITING so you have it when you need it.

Perfect place for our wedding with close family and friends. We are from California and had to get married in Florida due to travel for family in Florida. I can’t complain it was a wonderful experience and perfect day. We are so happy.

My name is Jessica Monteagudo and I am a wedding planner Paradise Bliss Weddings in the FL Keys. I have worked with Baker's Cay Resort, and I had an amazing experience with them. Their entire team is wonderful and so easy to work with. Everyone was very helpful, kind, attentive to detail and overall helped make my job as a planner much more enjoyable. I truly enjoyed working with them!

I have never seen a place so perfectly equipped for weddings! Magda (the sales events coordinator) handles everything so you don’t even lift a finger! She was my “wedding planner” since I had a wedding under 25 people. We really only talked in super detail twice over the phone and it turned out even more perfect than I imagined! No need to stress over talking to her all the time because I guarantee she already has it done! She has done this for 30 years and it shows! So many things come with the wedding package, I only had to out source flowers, photographer, and hair and makeup. Everything else was handled! One major thing stood out to me: there is a wedding about every single day especially during wedding season, but each person on the staff made us feel like we were the only wedding that mattered! So much attention to detail and surprises, I couldn’t even begin to tell you all the special details they added to our stay! We even came into our honeymoon room on our wedding night and they had a special bottle of Prosecco, champagne glasses, and chocolate covered strawberries for us! I would have my wedding here over and over again!

My husband and I chose Baker’s Cay as our wedding venue after visiting for the first time. We actually cancelled all other venues we had scheduled to tour because we immediately fell in love. We had the pleasure of working with Anna Patterson and Joshua Cato as the Events Coordinators at the time. From the tour, to the tasting and our wedding week (May of 2023) all of the experiences were exceptional. To this day, we still get so many compliments on how amazing the food was at our rehearsal dinner at Calusa, our wedding and at the resort.
Joshua went above and beyond in making sure everything was handled correctly and efficiently. He was always so quick to respond to any questions or concerns I had leading to the wedding and it truly was such a great opportunity to be able to have him as part of our wedding planning and process of it all.
Baker’s Cay provided literally everything except the floral, photography/videography, DJ, Makeup/hair, wedding cake.
Overall, we were and are so happy we had our wedding at Bakers Cay and can’t wait to return for our one year anniversary to relive one of the best days of our lives. Can’t thank Joshua and Anna and bakers cay staff enough!

Where to start...Bakers Cay was (from the moment we first visited) the top choice of venue for us. The hotel itself is amazing and the most STUNNING wedding venue! Josh & the rest of the staff from start to end were absolutely amazing and made my wife and I feel like queens from check in to check out. Our wedding was a destination wedding for about 90% of our guests and every single person has told us "what an amazing weekend" and it is all thanks to Bakers Cay! Food? Amazing, Service? Amazing, Vibes? Amazing! Do not think twice about booking here, just do it! You won't regret it. Josh & team - thank you for giving us the wedding of our dreams and a weekend that will be on repeat in my head for the rest of our lives! Can i come back yet? :)

Had our wedding at Baker’sCay and all of our guests commented on how beautiful the venue and service were. Josh Cato was fantastic and helpful. When we were in the final frantic week before the wedding, we requested changes and Josh handled it with ease and grace. Food was great, service always great and the venue is beautiful. Highly recommend.

We got married here on April 21, 2023, and cannot say enough about what an incredible venue choice this was. To start, they have the most BEAUTIFUL locations available as an option to work with pretty much any wedding vision you’re going for. For our intimate, 50-person wedding, we opted for an outdoor ceremony and cocktail hour at the Love Tree then moved inside to Cayview North—every setting was equally as beautiful, with the sun setting behind the incredible lush greenery without losing that beachy, tropical feel at Hammock beach and then moving upstairs to the incredible floor-to-ceiling windows with nearly 360 degree aerial waterfront views in the ballroom. We had so much peace of mind in choosing this location for our wedding since we knew that all the indoor rain plan options would still be beautiful, romantic, and with lots of natural light—not trapped in a random ballroom with ugly carpet and no windows or stuck risking it with a tent like many other venue options. We also loved that they were so willing to work with weddings of all sizes, which is something that we found challenging with a wedding that was under 75 people when looking at many venues. We went with plated style dinner, and all the food and drinks were AMAZING, and we have friends still raving about how it was without a doubt the most delicious wedding food they have ever had. As a destination couple, the hotel worked with us for room blocks to ensure all of our guests had the most fair rates and were as flexible as possible with us for those who chose to stay longer than the 3-night minimum. They allowed us all to turn our special day into an unforgettable vacation, and I would highly recommend staying at this beautiful resort for your honeymoon too! As if all of this wasn’t enough, we got to work with both Anna Patterson and Joshua Cato, who couldn’t have been a more amazing team for their catering and events. They were such a joy to be around—bright, warm, cheery—but also ensured that every single aspect of our entire wedding weekend went off without a hitch. From consulting with us for big and small decisions, such as dance floor or table placement to figuring out best use of our budget with food/bev options, to helping with things not included in their job description, such as providing a speaker when we forgot one for our welcome party, helping corral packages we needed sent directly to the hotel, making sure we were greeted with a drink right after the ceremony—they were absolute rock stars for us through and through! They were so easy to communicate with, and so flexible and helpful during the entire planning process with us. By the end of our time there, we truly felt like we were a part of their Baker’s Cay family, and felt they played such a special role in our heart and day. The venue itself is incredible, but having the two of them as a team who makes your time feel important, unique, and prioritized is a really unique touch that I can guarantee you won’t find everywhere—you can find other beautiful resorts, but you can’t find another Josh and Anna! The McAlisters are SO grateful to both of you, and we would recommend Baker’s Cay as the ONLY choice for your Key Largo wedding to any couples looking!

Baker’s Cay was the perfect location for our daughter’s destination wedding weekend. Beginning with the resort itself, our family and guests were blown away by the natural beauty, pristine beaches, and variety of entertainment and dining options on site. There was no need to leave property for the entire weekend and all guest were sad to go! The entire staff from the valets, concierge, dining services and bartenders were all top notch and made us all feel so welcome during our stay. The event team was remarkable throughout the entire planning process and our coordinator Josh ensured the wedding day went flawlessly. We had the most magical time at Baker’s Cay and our families cannot thank the team enough for such a wonderful experience from start to finish.

Josh helped to make our vow renewal magical beyond our wildest dreams. He gave great suggestions and was quick to respond with answers to our questions. There was a chance of rain on the day of our event and he had back up plans already lined up if needed.
I highly recommend having your wedding or vow renewal at Baker’s Cay. From the venue to the food all of our guests were blown away by the service and quality.

My wedding was and will continue to be the most amazing day. The entire weekend was perfection. Joshua and the entire team at bakers cay were on top of everything and made sure to double check all of the details.
The food was amazing! The scenery was amazing! The entire experience was amazing! I honestly wish I could live that day over and over. I had wedding jitters but at no point was I worried about the venue or small details.
Thank you, thank you, thank you. Words will never be able to fully convey my appreciation and adoration for the team.

This review is specifically for the wedding planning/events team, but we have also stayed at the hotel and it's worth noting how magnificent it is on its own! But, I just wanted to write this to say how fantastic the whole team is at Bakers Cay. Not only is the venue STUNNING, everyone working our wedding, from Josh & Anna in the planning process, to the chef, bartenders, etc. was absolutely fantastic. We had a lot of special requests and they accommodated every single one. The food was amazing. The service was fantastic. We truly can't say enough good things. Thank you everyone at Bakers Cay for helping make our wedding better than we could have imagined!!

We had the wedding of our dreams, all thanks to Baker's Cay! We already had Baker's Cay on a list of venues to check out, even before we were officially engaged. This was a destination wedding for us, so as soon as we could, we booked a trip to the Keys to check out the venues we were interested in. Baker's Cay was the first venue we looked at and we were blown away by how perfect it was. We love the modern boho feel of the resort, which went perfectly with the vibe we pictured for our wedding- tropical without leaving the country and having to deal with passports and such! We loved it so much, we even cancelled other venue tours.

Anna, Josh, and the entire team at Baker's Cay has been nothing short of excellent as far a communication, hospitality, and professionalism. The entire resort staff has made us feel like family every time we have visited or stayed. It's always a good sign when you see the same staff working every time you visit. Everyone seems to love their job and works hard to deliver the best service possible.

The spaces available to use are wonderful! We opted to have a welcome party on Coconut Beach the night before with an open bar and passed hors d'oeuvres. It was a magical evening where guests were able to mingle, plus the beautiful sunset over the water made it even more perfect.

On the wedding day, I reserved the Albury room to get dressed in and it was a perfect space with plenty of room for hair and make-up. We had an amazing food spread that everyone enjoyed. We had our ceremony on Hammock Beach. It was exactly what we wanted- on a secluded beach, but without the loud sound of waves crashing. Just a gentle lapping of water on the shore. Our cocktail hour was on the Sunset Terrace and it was the perfect amount of space for our guests. Plus there was another beautiful sunset that night. We held our reception in Cayview North Ballroom, which connected to the Sunset Terrace. I loved the view from the ballroom, plus how it connected to the terrace in case anyone wanted fresh air. The food at all events was incredible and came out in a timely fashion.

A special thank you to Josh, who was so wonderful in the days/weeks leading up to and on the wedding weekend. He checked on us throughout the weekend and went above and beyond. He even helped me bustle my dress before the reception!

A special shout out to the Baker's Cay kitties, who helped me feel less homesick for our cats during wedding weekend!

All in all, we're thrilled with how everything came together and would do it a million times over. The guests still tell me how much they enjoyed the entire weekend, with multiple guests already wanting to come back to stay. We can't thank Anna, Josh, and the entire staff enough. We can't wait to bring our family back here, Baker's Cay will always have such a special place in our hearts.

Thank you so much to Josh and the Baker's Cay staff for making our wedding weekend one to remember. All of our guests enjoyed a great weekend with their families, as well as all of us enjoyed getting to spend time together.
Our wedding by the ocean was picturesque and made for great pictures. Josh and the team made our wedding day flawless and worked with our vendors to make the day perfect. The food was delicious and is still the talk of the town.
We love our decision to make Baker's Cay our wedding day location. You won't regret it!

If you’re looking for a spot for a beautiful destination wedding, look no further!!!! Bakers Cay was the best spot for our dream beach wedding. It provides a beautiful private beach spot with an elegant and classy reception space. Wonderful food, service, and accommodations. They are a well organized machine. You will not regret booking with bakers cay!

I found Baker's Cay via wedding wire and I instantly fell in love with the architecture and the decor online. It looked so beautiful and I could envision my dream wedding at this location. The staff is sooooo friendly. Amanda was the one helping me throughout this whole process. Let me just say SHE IS AWESOME, SO PATIENT, SO KIND, AND answered every single countless questions I had. When we went to visit for the first time which also happened to be our menu tasting. We had the best experience. The food was exceptional. We loved the vibe, the staff, the location and the beauty of this location.

What I loved most about this location is that everything is in one place and MOST OF ALL I LOVED that they are DOG FRIENDLY! We have our fur baby that was essential that she would be there on our wedding day. Hotel, and wedding venue all in one place which is nice because no one had to leave the resort for anything.

When we arrived our wedding week we had the best suite! it was huge, so spacious and had the most breathtaking view of the ocean. It was right over where our ceremony was. They sent us a fruit platter & drinks upon arrival. The room was just beautiful. Amanda was so attentive and always there if we needed anything at all. She literally was just a phone call or text away!

Our wedding day! WAS JUST EXTRAORDINARY! To the decor, the food, the attention to detail and the service was just exceptional. We had our ceremony on hammock beach which was breath taking and private. We decided to do our cocktail hour right next door still on hammock beach which the guests all say it was just soooooo beautiful and different. My reception was in Cayview South (the bigger indoor room upstairs on the third floor). It was just beautiful. I could not believe that my dream wedding came true.

I just want to say thank you to Amanda and all the staff at bakers cay because they truly made this experience just perfect. & they gave our dog a gift also which was so cute it was a water bottle and a portable doggy bowl for when she is out on the go and needs to drink water. It was sooooo cute.

I HIGHLY recommend.

We had the most perfect wedding here. Anna, the coordinator with Baker’s Cay helped out so much. We could not have done it without her! Highly recommend!

I got married at Baker's Cay on April 9, 2022. Words cannot express how the venue exceeded all my expectations. From the gorgeous views in the ballroom to the waterside wedding. Serivce was excellent. The food was delicious. Unlike any wedding food I've had before. Before wedding day, I spent eight months planning my wedding with Amanda Keister of Baker's Cay. She was so awesome. She helped me so much in those eight months. She even helped with ideas on how to set up my decor. The day before and the day of the wedding she was there to make sure we had everything we needed and were happy. I LOVED Baker's Cay. It is a gorgeous slice of paradise and the absolute best place to get married.

We had our dream wedding at Baker's Cay this past April & it turned out amazing. The resort is private & surrounded by nature & they bring that into the design. So calming, picturesque & just a good vibe! The rooms are beautiful, the restaurant, bars, beach, etc. They gave us a free upgrade for our wedding night & the ocean front suite was amazing. Anna, the catering director was so good with keeping in touch with me and answering any questions and requests we had. Staff working the reception were so kind. Many of our guests complimented the bar tender & her skills, and the food was amazing which was really important to us! Out family/friends had such an amazing get away with is for our wedding here. It was memorable for sure. There are a lot of beautiful venues in the keys to choose from, but Baker's Cay is such a gem 💗

I cannot recommend this place highly enough. Baker's was the first venue we saw, and it was the only one I knew I wanted. We immediately fell in love. We are from Florida a few hours away, but wanted a "staycation" wedding. We met with Anna, and we knew it was the place. In order to "make sure", we made an impromptu appointment at a VERY similar property, very close-and we were less than thrilled, and it was more money. We were sold.
Anna and her team have been the absolute BEST. We originally booked for June 2020 and then postponed to December 2020 and again to December 2021. Not only were they more than accommodating, they were amazing and honored our original contracted prices, and in the high season. Come wedding day, all it took was a quick email or text the few weeks before or the day of and they were so responsive with guest count changes, menu changes, and so much more. The property is the most gorgeous space you could dream of to get married, and the venue is truly a dream as far as making things easy-they supply the venue, the caterer/alcohol, the cake, the linens/tables/glassware, etc. and the officiant! It was so nice to not have to worry about all these small details.
This property is the most gorgeous place you could ever dream of to get married. It's a pet and very eco friendly property and that gets an extra 5 stars from me. We love it so much we have stayed here 4-5 times even before our wedding and we will continue to come back and stay at least yearly-because it's truly a happy place.

We would be lost if it wasn't for Meghan. You have no idea the impact you have made in our lives, especially leading up to or wedding day and the day after. You have a special place in our hearts! We ABSOLUTELY loved Bakers Cay and can't wait to come back.

Baker's Cay Resort is a beautiful resort with a very laid back vibe. The staff was efficient, responsive and extremely professional - a pleasure to work with