Bare Minimum Limousine*Van*Sedan Service Reviews

Reviews

• Natasha Sent on 03/19/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We reserved at 14-passenger limo for our wedding day and Wes was amazing! He was very prompt, on time, and incredibly accommodating when we had a change of plans due to the rain. We booked the wedding package and it was very nice to have refreshments in the limo after we took our portraits. We will definitely use his service again if we are in need of a limo in the future!

  We reserved at 14-passenger limo for our wedding day and Wes was amazing! He was very prompt, on time, and incredibly accommodating when we had a change of plans due to the rain. We booked the wedding package and it was very nice to have refreshments in the limo after we took our portraits. We will definitely use his service again if we are in need of a limo in the future!
• Laura Sent on 09/07/2013
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Mr. Ray was very professional, on time, great looking limo. I do recommend the Right Limo to others and if I had to do my event all over again, I would call them again.

  Mr. Ray was very professional, on time, great looking limo. I do recommend the Right Limo to others and if I had to do my event all over again, I would call them again.
• Becca Sent on 06/05/2017
  4.7 out of 5 rating

  4.7
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    5.0 out of 5 rating
    5.0

  Bare Minimum helped us out at the last minute and were so accommodating! We had a lot of moving pieces with our parties and they handled it smoothly. The only issue we had was the air conditioning didn't seem to be working very well and we had 14 passengers in a 14 passenger vehicle so it was quite warm! Other than that, excellent pricing and were everywhere we needed them to be and handled it professionally. Thank you!

  Bare Minimum helped us out at the last minute and were so accommodating! We had a lot of moving pieces with our parties and they handled it smoothly. The only issue we had was the air conditioning didn't seem to be working very well and we had 14 passengers in a 14 passenger vehicle so it was quite warm! Other than that, excellent pricing and were everywhere we needed them to be and handled it professionally. Thank you!
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• Mimi Sent on 10/24/2018
  1.4 out of 5 rating

  1.4
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Average response time
    2.0 out of 5 rating
    2.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    2.0 out of 5 rating
    2.0

  Unprofessional service with non-functioning AC requesting payment from guests

  On our wedding day, the limo arrived with no working air conditioning. It was a warm day outside (high of 78, sunny), but it was several degrees hotter in the limo, with the vents only blowing hot air, which was extremely uncomfortable in formal wear. Multiple guests decided to walk rather than take the limo because of the stifling conditions. The limo driver also requested and took payment of the remaining balance from one of our guests who was not involved in renting the limo and who would have been left stranded with no ride to the venue. We do not understand why the driver chose to ask a guest to pay the balance when he had multiple opportunities to complete the rental agreement with us. Companies charge extra for limousines because they are supposed to offer additional comfort and style. We certainly did not receive that part of the service. When we contacted the business owner, Mr. Ray acknowledged that the air conditioning was not working properly and that payment was not handled correctly, but did not agree that non-functioning air conditioning and requesting/taking payment from a non-client constituted poor service. He did not believe that it was uncomfortably hot in the limo and said that the payment issue must have been our fault. He then refused to issue a refund.

  On our wedding day, the limo arrived with no working air conditioning. It was a warm day outside (high of 78, sunny), but it was several degrees hotter in the limo, with the vents only blowing hot air, which was extremely uncomfortable in formal wear. Multiple guests decided to walk rather than take the limo because of the stifling conditions. The limo driver also requested and took payment of the remaining balance from one of our guests who was not involved in renting the limo and who would have been left stranded with no ride to the venue. We do not understand why the driver chose to ask a guest to pay the balance when he had multiple opportunities to complete the rental agreement with us. Companies charge extra for limousines because they are supposed to offer additional comfort and style. We certainly did not receive that part of the service. When we contacted the business owner, Mr. Ray acknowledged that the air conditioning was not working properly and that payment was not handled correctly, but did not agree that non-functioning air conditioning and requesting/taking payment from a non-client constituted poor service. He did not believe that it was uncomfortably hot in the limo and said that the payment issue must have been our fault. He then refused to issue a refund.