Amie O. Sent on 11/03/2020
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Quality of service
5.0 out of 5 rating
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Average response time
1.0 out of 5 rating
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Professionalism
3.0 out of 5 rating
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Value
4.0 out of 5 rating
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Flexibility
3.0 out of 5 rating
gorgeous make up, unreliable communication
I think the first thing I really need to say is my stress went so high after signing a contract with Brittany. She would not respond to me in a timely manner and could not tell me who was going to do my hair and make up until maybe 7 months before the wedding because we needed to set up a trial. I would call, email, and eventually get some emails sent back. I even had to try to contact her through facebook which she never responded to. Sometimes it would be months of hearing nothing from an email, sometimes quick. it was just so unreliable that my wedding coordinators helped find me a back up just in case she never showed up. We were even late on our day of timeline, but she was able to catch up and we were only 3o minutes late. She redid part of my hair, but that wasn't what got us off track.
Covid made everything more difficult and we couldn't do our hair and make up trial until a month before the wedding. I don't want to say it was all bad, but there are things to be wary of and I think are important to know.
Brittany did an incredible job on the hair and make up. definitely recommend a trial to get the foundation color and hair like you want it. I truly felt beautiful on the day and that is what matters in the end. Feeling nothing but joy marrying my best friend! I am grateful for how you made me feel about the way I looked the day of the wedding.
I think the first thing I really need to say is my stress went so high after signing a contract with Brittany. She would not respond to me in a timely manner and could not tell me who was going to do my hair and make up until maybe 7 months before the wedding because we needed to set up a trial. I would call, email, and eventually get some emails sent back. I even had to try to contact her through facebook which she never responded to. Sometimes it would be months of hearing nothing from an email, sometimes quick. it was just so unreliable that my wedding coordinators helped find me a back up just in case she never showed up. We were even late on our day of timeline, but she was able to catch up and we were only 3o minutes late. She redid part of my hair, but that wasn't what got us off track.
Covid made everything more difficult and we couldn't do our hair and make up trial until a month before the wedding. I don't want to say it was all bad, but there are things to be wary of and I think are important to know.
Brittany did an incredible job on the hair and make up. definitely recommend a trial to get the foundation color and hair like you want it. I truly felt beautiful on the day and that is what matters in the end. Feeling nothing but joy marrying my best friend! I am grateful for how you made me feel about the way I looked the day of the wedding.