Believeland Weddings Reviews
Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
2.7 out of 5 rating
2.7 out of 5 rating
34 Reviews
54% recommend it
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![Dylan]()
Dylan R. Sent on 10/12/2021Amazing job!
I was beyond happy with the help I received from April on my wedding day and during the many months prior. She was flexible and made sure to not only keep my day running smoothly, but my planning beforehand as well. She was professional, prompt, flexible, and kind. My guests remarked about how wonderful she was, as well. I will be recommending her any chance I get! -
Jamie Sent on 07/10/2021
April was wonderful to work with.
April was amazing to work with. She always had great ideas. She was always willing to put extra work in if needed.Believeland Weddings's reply:
Jamie,
Thank you so much for your kind words! It was a pleasure to work with both you and Paul. Congratulations on tying the knot. Best wishes for a beautiful life and marriage. -
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![Brandy]()
Brandy A. Sent on 06/17/2021Couldn’t Ask For More
April was a blessing on our wedding day. She brought all the final details together perfectly and matched every vision I had and them some! She kept everyone very organized, was a wonderful spirit to deal with, and went above and beyond to make sure I (the bride) stayed stress free.
I highly recommend April’s services to make your day complete!Believeland Weddings's reply:
Thank you so much Brandy! We absolutely loved working with you and Brandon! Congratulations again on your beautiful marriage and union. We are so happy for you! -
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![Caitlyn]()
Caitlyn P. Sent on 06/03/2021Wedding Coordinator
I didn’t know if I needed a coordinator when I started to wedding plan, but I’m beyond glad I found April! She was amazing to work with and was always incredibly responsive. She took the time to work on things for our wedding that she didn’t need to do, and we’re so appreciative for it! Come wedding day, April and J.P. dealt with the stresses of the day in such incredible ways and we wouldn’t have been able to have such a well laid out night without them. I felt like I made friends with them both and seriously enjoyed having them be a part of our most
special day!Believeland Weddings's reply:
Thanks Caitlyn! We absolutely loved working with you both and are so excited to have been a part of your special day! Wishing you two all of the best in your upcoming adventures together ❤️ -
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![Ashley]()
Ashley Sent on 10/20/2021Amazing experience
April and her entire team were absolutely amazing! Honestly would 100% hire her again for any party. She made my wedding an absolute perfect day and I am so blessed to have had her as my coordinator! -
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![Kayla]()
Kayla Sent on 06/03/2021Very Helpful!
We did have some mishaps with communication for scheduled times/dates such as other couples changing conversation times so ours would be delayed or have to be rescheduled to a different date. We also were unable to have our walk through of the venue (a Sunday) due to something personal being scheduled within a couple of days prior to our set walk through date...we ended up having to send photos instead and she did not see the venue until the rehearsal day. April did go above and beyond though by helping me create a timeline for the day off the wedding, with not even a days notice when I got stressed over it! April and her husband JP were so helpful the day of though. The day of, April and JP made my life soooo much easier because they converted the reception space into the ceremony by putting the aisle runner out, moving chairs, and putting out our isle decor. JP and April stepped up and dismissed tables for dinner because our DJ chose not to even though he was supposed to. April also was amazing in making sure what I wanted was what happened when it came to some family trying to change things around that my husband and I were wanting a certain way! The only thing negative the day of was, was the tear down occurring before our 11pm end time (our DJ asked us of we wanted to do one last song since our stuff was already getting packed up) and some frustration from April regarding vendors being relayed to us during our dinnertime.Believeland Weddings's reply:
Kayla,
Thank you so much for your review! It made me cry. We loved working with you and so happy we became friends throughout the process! So excited to have you in our lives. Cannot wait to see you guys soon! -
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![Allison]()
Allison Sent on 01/11/2022Thank you!
I only hired April to set up and tear down our venue. I had no issues with her or her business! Thanks for your assistance! -
![Nathan]()
Nathan B. Sent on 10/30/2022Our Wedding Guests Set Up the Reception
We hired April and Believeland realizing we needed a day-of coordinator, with an emphasis on getting things set up and torn down the day of wedding, as we would not be available to do so. In the beginning, things were great. We were sent our recommended vendor email, and spreadsheet organizer. As we got closer, things began to fall apart rapidly. Per the contract, our planner was to visit the venue for a walkthrough. The day this was scheduled, April didn’t show up (we understand personal situations and real life happens, but there should have been a backup plan, especially if she was never personally working our wedding anyway, which we later found out she was not). We were then told she would try to get on the venue’s schedule, but, our venue contact never received any communication from her. Fast forward to one week before our wedding, and we are told April previously had another wedding booked, so, she’s sending someone else with two assistants. We provided a detailed document with pictures highlighting exactly what decorations we had, how to set them up, and where to place them. The night of rehearsal, we met a very nervous looking young woman who appeared to be in over her head. We were nice and tried making small talk, assuring her if there’s anything we can do to help, even though that’s what they’re being paid for, we will do. The day of, I receive a text message asking our ETA to the venue so she could get the decorations to begin setting up, even though it was communicated the night before our decorations were already there, waiting to be setup. We were told the cake stand would be the first thing put out. Our baker delivered the cake onto a flat table without our cake stand…still in a tote in the storage room. I only saw our coordinator and one (not two as promised) assistant, neither of which acknowledged the bride. Myself and my groomsman noticed there was an hour before ceremony start time, and literally one table had been set up. Instead of taking pictures, we began setting up the venue ourselves, until I was forced to leave to begin our pictures. It got to the point where our guests were lining up outside, and needed to be let in to set their own tables up. How embarrassing. We are not high maintenance people, but we believe if you pay for a service, on a day as important as your wedding day, the service we paid for should have come through. Perhaps this company is still in its building stages and figuring it out as they learn and get more experience, but please do not advertise what cannot be delivered. I’m not one to leave poor reviews, but on what’s supposed to be the happiest day of our lives (and it still was believe me) there was so much confusion and stress that we paid to not have, and still experienced for unknown reasons. We thank everybody for their time and effort, but simply feel they missed the mark. -
![Rheanna]()
Rheanna H. Sent on 03/13/2023Rethink your decision
I wasn’t going to even waste my time writing this but I see there is a 5 star review that was my wedding date so I feel I should share this now. My wedding was on 9/30/22. My now sister in law and I both hired Believeland and we’re both told last minute that April ( who’s the only one we had been in contact with) wasn’t going to be there and she sent a young girl who was obviously overwhelmed and by herself. She emailed ( not called or even texted, which had been our primary form of communication) the day of my rehearsal and said she was getting a blood transfusion and was sending someone else. Which I now see was a lie considering the other review said she was there all day! Mind you, this is already after having communication issues with April either missed or late to every schedules call) And then she never reached out again. Luckily we were both pretty Type A brides with a lot of family help so it didnt ruin our days but definitely made them more stressful. And even if the girl she sent was experiences or prepared there’s no way one person could’ve handled the workload we were told would be taken care of. ( she said 3 people would be there all day, herself included) This was just a perfect display of blatant disregard of clients and her employees. She literally did nothing to deserve our money. -
![Macie]()
Macie Sent on 06/24/2022Terrible experience
I booked with April back when she was first starting out her business last year. We talked awhile on the phone and I told her she sounded to good to be true. I decided to go ahead and take a chance on her. I booked her for 600$ the services included in the contract were 2 people for set up/tear down & day of coordinating, 2 bartenders, 2 servers along with other services.
The contract also included multiple purchases that were to be made by her such as chargers, plates, silverware, napkins etc. April had said items would be ordered 5-6 months in advance and they were never ordered. This timeline has been crucial considering we are in the midst of the largest supply chain shortage the worlds ever seen.
April missed or cancelled multiple scheduled appointments last minute. She couldn't make time for phone appointments and was over an hour late to one of them. The check in dates that she had set within the contract were either completely ignored or pushed off multiple times. The two times in which I was finally able to meet with her she attempted to cancel. It seemed April always had some sort of an excuse for her actions and it became old quick.
I scheduled an in person meeting with her and a few concerned family members about 5 months before our wedding and she assured us that she had our wedding under control. I received 4 completely different contracts from her in the almost year we had worked together and it wasn’t until after that meeting she had finally given me one that made sense.
It is now 85 days from our wedding and her inability to properly manage our wedding has left us with no other choice but to fire her and book services with other vendors. We felt the need to cancel because we had little faith that she would carry out her end of the contract (the part she didn’t already break).
Upon notification of us firing her due to multiple breaches in her own contract, she would not refund the entire deposit amount and would only give us back half of the "non-refundable" deposit. She stated it was due to the fact that she made 2 trips to meet in person, one of which was covered by her contract as a venue walk through.
I HIGHLY recommend booking with someone more reputable and organized. She dropped the ball on our event and we absolutely do not recommend using her as a vendor. -
![Nicole]()
Nicole D. Sent on 07/11/2023Don't Ignore the Red Flags!
She was the first vendor I hired in early 2022 for my wedding May 2024. I was excited and she had good reviews then. Then the negative reviews started pouring in. I ended up firing her. Like others have said she was late and/or missed every scheduled call. We had a walkthrough that she was supposed to meet us at. She literally called while we were pulling in the parking lot with an excuse. I think it was a flat tire. I am usually very understanding and life happens but for there to be an emergency or issue for every call or meet? No one is that unlucky. Especially when other people are saying she did the same thing. She was cheap and I've since learned after a year of planning that is a big red flag in this industry. Lesson learned and I'm not even that upset. I just want to warn others so they won't make the same mistake I did. Do not use this company or April!
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