Bella's Custom Cakes Reviews

Reviews

+9 User photos

• Audrey D. Sent on 08/18/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Amazing Wedding Cake

  Ordered and received an absolutely gorgeous two tier wedding cake and several sheet cakes on the day of my wedding! The wedding cake was gluten-free and some of the sheet cakes were gluten-free and dairy free…all of them tasted INCREDIBLE! These cakes were a huge hit among the guests and bridal party alike. I highly recommend Bella’s Custom Cakes for your special day!

  Ordered and received an absolutely gorgeous two tier wedding cake and several sheet cakes on the day of my wedding! The wedding cake was gluten-free and some of the sheet cakes were gluten-free and dairy free…all of them tasted INCREDIBLE! These cakes were a huge hit among the guests and bridal party alike. I highly recommend Bella’s Custom Cakes for your special day!
• Brittany S. Sent on 09/11/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Delicious & Beautiful Wedding Cake

  We were thrilled with Anna and the beautiful and delicious cake she made us for our special day!

  We were thrilled with Anna and the beautiful and delicious cake she made us for our special day!

  • +3 photos
• Matthew H. Sent on 03/02/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Don't bother with anyone else...this is the baker you want.

  Anna at Bella's Cakes did our three layer art deco wedding cake and an additional coconut cake for the rehearsal dinner. They were AMAZING. Moist, fluffy, super flavorful. The buttercream was just the right amount of sweet and not overpowering at all. They were almost too beautiful to cut!
  
  I also need to point out that not only were the cakes beautiful and delicious, but Anna is a delight to work with. We had a cake tasting and every little morsel was scrumptious. She's funny and bright and keeps her promises and has fair prices and there's really no reason to go to the bigger names at all. She can do it, and she did for us.

  Anna at Bella's Cakes did our three layer art deco wedding cake and an additional coconut cake for the rehearsal dinner. They were AMAZING. Moist, fluffy, super flavorful. The buttercream was just the right amount of sweet and not overpowering at all. They were almost too beautiful to cut!
  
  I also need to point out that not only were the cakes beautiful and delicious, but Anna is a delight to work with. We had a cake tasting and every little morsel was scrumptious. She's funny and bright and keeps her promises and has fair prices and there's really no reason to go to the bigger names at all. She can do it, and she did for us.
Are you interested?
Send a message
• Susan E. Sent on 02/03/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Bella's Custom Cakes far exceeded my expectations

  When we arrived there were a few extra cakes samples for us to try. Each was amazing and so were the frostings. I brought a couple of pictures I liked and she was able to immediately sketch out a cake that far exceeded my expectations! I can't wait for my reception so I can see and enjoy our amazing cake. Would definitely recommend Bella's Custom Cakes to others based on our experience thus far!

  When we arrived there were a few extra cakes samples for us to try. Each was amazing and so were the frostings. I brought a couple of pictures I liked and she was able to immediately sketch out a cake that far exceeded my expectations! I can't wait for my reception so I can see and enjoy our amazing cake. Would definitely recommend Bella's Custom Cakes to others based on our experience thus far!
• Chrissy Sent on 07/03/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Best cake EVER

  OMG! my wedding cake was 3 layers of 3 different cakes and people are still talking about it. Bella Cakes is the ONLY place that should make a wedding cake. We had the traditional flavors, but Anna also made a cookies n cream cake which was amazing. From our first phone call to the wedding day, Anna was always available to answer my questions. She drew out a sketch of the cake I wanted, and the final product was more amazing than my idea. I will be calling her for all my cakes.

  OMG! my wedding cake was 3 layers of 3 different cakes and people are still talking about it. Bella Cakes is the ONLY place that should make a wedding cake. We had the traditional flavors, but Anna also made a cookies n cream cake which was amazing. From our first phone call to the wedding day, Anna was always available to answer my questions. She drew out a sketch of the cake I wanted, and the final product was more amazing than my idea. I will be calling her for all my cakes.
• Tammy K. Sent on 05/21/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Amazing cake

  I love my wedding cake! It was all I dreamed of and exactly what we asked for. The cake was absolutely beautiful and delicious. We were also able to order different flavors for each layer. My husband and I loved carrot cake! We also enjoyed the other two flavors. Anna was so easy to work with. Thank you for everything!

  I love my wedding cake! It was all I dreamed of and exactly what we asked for. The cake was absolutely beautiful and delicious. We were also able to order different flavors for each layer. My husband and I loved carrot cake! We also enjoyed the other two flavors. Anna was so easy to work with. Thank you for everything!
• Dahee C. Sent on 04/17/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  The best cake I ever had!!!

  Best cake I ever taste!!!
  I was searching for long time for my wedding cake since I live in DC. Bella wedding cake gave me the best price compared to other wedding cake shops. Since I'm an Asian, I had many Asians and Americans also. I was kind of worried because most my friends ordered wedding cake in Asian wedding cake shop.
  However, Cake was really delicious!! I got a lot of compliment of wedding cake! I ordered 3 tier cake and guests ate all of them and some guests wanted to get in a box. Also, wedding cake was beautiful. I'm glad that I ordered my wedding cake in Bella wedding cake!

  Best cake I ever taste!!!
  I was searching for long time for my wedding cake since I live in DC. Bella wedding cake gave me the best price compared to other wedding cake shops. Since I'm an Asian, I had many Asians and Americans also. I was kind of worried because most my friends ordered wedding cake in Asian wedding cake shop.
  However, Cake was really delicious!! I got a lot of compliment of wedding cake! I ordered 3 tier cake and guests ate all of them and some guests wanted to get in a box. Also, wedding cake was beautiful. I'm glad that I ordered my wedding cake in Bella wedding cake!
• Mary C. Sent on 11/01/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Gorgeous and delicious cake!

  My wedding cake was everything that I wanted! It was beautiful and tasted amazing! Anna's cakes are delicious, and she has so many flavor options available. She was willing to work with me on the cake design to help create my vision. I would definitely recommend her, and I look forward to getting cakes for other celebrations from her in the future!

  My wedding cake was everything that I wanted! It was beautiful and tasted amazing! Anna's cakes are delicious, and she has so many flavor options available. She was willing to work with me on the cake design to help create my vision. I would definitely recommend her, and I look forward to getting cakes for other celebrations from her in the future!
• T Ottofaro Sent on 03/20/2024
  1 out of 5 rating

  1.0
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Average response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Don't Let Bella Custom Cakes Ruin Your Special Day!

  I wish I could give less than one star. I chose Bella’s Custom Cakes owned by Anna Blake Lilly based on recommendations, reviews when I googled, and our initial conversation. She sold herself well. Since then, it was brought to my attention that the name of the company was formerly Bella’s Cakes and the reviews were not nearly as favorable. We agreed that she would create a two-tier wedding cake with a clover bouquet topper made of chocolate and fondant. I originally mentioned making the topper out of fondant and she said she would be using both chocolate and fondant because she could create such realistic clover with amazing color variations. She promised me the topper would be amazing and would not look like a cheesy birthday cake (her words not mine).
  
  The day before the wedding, I reached out to her to confirm with a text message the time she would be arriving because I hadn’t heard from her. She was frantic and said tomorrow right. I confirmed the wedding was the next day and then felt it would be best if I called her to speak in person. We confirmed the date, time, and location and then she proceeded to tell me she felt the cake was a bit boring and when she got back from delivering a cake would send me some suggestions. I never heard back from her, so I reached out again and she sent two pictures of cakes and suggested we added swags to the sides in addition to the topper. I agreed to add the swags.
  
  Before she arrived, she sent a picture of the cake which had the entire top of the cake cut out of the picture. I questioned why the fondant and chocolate topper had been omitted from the picture. She said the topper couldn’t go in the refrigerator. That didn’t make any sense to me, but I just let it go because I was busy preparing for a wedding in just a couple hours. When she arrived with the cake, she quickly pulled it out of the box and plopped a live potted plant of clover (dirty pot I might add directly on the icing on the top tier). In doing so, se spilled dirt on both tiers of the cake. I was in shock and asked what happened to the topper we agreed on and asked if this was a live plant, still in disbelief. She said, oh yeah a topper would look cheesy (again her words not mine) and they could plant this to have in the future as well. There was never any discussion of veering from the original topper made of fondant and chocolate. At this point I’m looking at a wedding cake with a dirty pot of live clover and dirt spilled on both tiers of the cake. The caterer and manager came over and were looking with everyone in disbelief on what had just occurred. That’s when we noticed the specks of dirt all over the cake. They joked and said a little dirt never hurt anyone and we agreed there was no way to remove the dirt without smudging the icing.
  
  She then handed me a box of cupcakes that we had agreed would be displayed below the cake. Another agreement not kept. She quickly snapped a picture of the cake and rushed out and sent me that picture saying Delivered. The caterer and manager came over and looked and we agreed there was no way to remove the dirt without smudging the icing.
  
  After the wedding was over, I reached out to express my disappointment and she was so unprofessional. She responded saying that I had agreed to add the swags, attempting to divert the conversation away from the topper. I told her this had nothing to do with the swags I had agreed to add to the sides of the cake because she suggested it because the cake looked boring and not to divert the conversation away from the cake missing the fondant and chocolate topper. She said she would be happy to showcase this cake any day and that the topper she made looked cheesy (again her words). None of this was ever relayed to me and now I know why I received the picture of the cake with the topper cut out of the picture shortly before she delivered the cake. There was no topper. She quickly stopped and bought a plant to stick on top of the cake and when I questioned the topper she came up with an excuse as if the topper couldn’t go in the fridge (as she called it) never mentioning that she was going to add a dirty live pot of clover to the top of the wedding cake. She told me that if I didn’t like the live plant that I could return it to her and she would refund the $15 that she paid for it.
  
  Bella Custom Cakes (formerly Bella Cakes) owned by Anna Blake Lilly ruined our day. Please think long and hard before entering into any transaction by this business. Don’t let her ruin your special day!!!
  

  I wish I could give less than one star. I chose Bella’s Custom Cakes owned by Anna Blake Lilly based on recommendations, reviews when I googled, and our initial conversation. She sold herself well. Since then, it was brought to my attention that the name of the company was formerly Bella’s Cakes and the reviews were not nearly as favorable. We agreed that she would create a two-tier wedding cake with a clover bouquet topper made of chocolate and fondant. I originally mentioned making the topper out of fondant and she said she would be using both chocolate and fondant because she could create such realistic clover with amazing color variations. She promised me the topper would be amazing and would not look like a cheesy birthday cake (her words not mine).
  
  The day before the wedding, I reached out to her to confirm with a text message the time she would be arriving because I hadn’t heard from her. She was frantic and said tomorrow right. I confirmed the wedding was the next day and then felt it would be best if I called her to speak in person. We confirmed the date, time, and location and then she proceeded to tell me she felt the cake was a bit boring and when she got back from delivering a cake would send me some suggestions. I never heard back from her, so I reached out again and she sent two pictures of cakes and suggested we added swags to the sides in addition to the topper. I agreed to add the swags.
  
  Before she arrived, she sent a picture of the cake which had the entire top of the cake cut out of the picture. I questioned why the fondant and chocolate topper had been omitted from the picture. She said the topper couldn’t go in the refrigerator. That didn’t make any sense to me, but I just let it go because I was busy preparing for a wedding in just a couple hours. When she arrived with the cake, she quickly pulled it out of the box and plopped a live potted plant of clover (dirty pot I might add directly on the icing on the top tier). In doing so, se spilled dirt on both tiers of the cake. I was in shock and asked what happened to the topper we agreed on and asked if this was a live plant, still in disbelief. She said, oh yeah a topper would look cheesy (again her words not mine) and they could plant this to have in the future as well. There was never any discussion of veering from the original topper made of fondant and chocolate. At this point I’m looking at a wedding cake with a dirty pot of live clover and dirt spilled on both tiers of the cake. The caterer and manager came over and were looking with everyone in disbelief on what had just occurred. That’s when we noticed the specks of dirt all over the cake. They joked and said a little dirt never hurt anyone and we agreed there was no way to remove the dirt without smudging the icing.
  
  She then handed me a box of cupcakes that we had agreed would be displayed below the cake. Another agreement not kept. She quickly snapped a picture of the cake and rushed out and sent me that picture saying Delivered. The caterer and manager came over and looked and we agreed there was no way to remove the dirt without smudging the icing.
  
  After the wedding was over, I reached out to express my disappointment and she was so unprofessional. She responded saying that I had agreed to add the swags, attempting to divert the conversation away from the topper. I told her this had nothing to do with the swags I had agreed to add to the sides of the cake because she suggested it because the cake looked boring and not to divert the conversation away from the cake missing the fondant and chocolate topper. She said she would be happy to showcase this cake any day and that the topper she made looked cheesy (again her words). None of this was ever relayed to me and now I know why I received the picture of the cake with the topper cut out of the picture shortly before she delivered the cake. There was no topper. She quickly stopped and bought a plant to stick on top of the cake and when I questioned the topper she came up with an excuse as if the topper couldn’t go in the fridge (as she called it) never mentioning that she was going to add a dirty live pot of clover to the top of the wedding cake. She told me that if I didn’t like the live plant that I could return it to her and she would refund the $15 that she paid for it.
  
  Bella Custom Cakes (formerly Bella Cakes) owned by Anna Blake Lilly ruined our day. Please think long and hard before entering into any transaction by this business. Don’t let her ruin your special day!!!
  

Are you interested?

Send a message