Skip to main content
Weddings

Belles On The Bluff Reviews

Belles On The Bluff

Belles On The Bluff

Colbert, WA
3.9 out of 5 rating, 6 Reviews
View more information

Reviews

3.9 out of 5 rating
3.9 out of 5 rating
6 Reviews
78% recommend it
  • Quality of service
    3.7 out of 5 rating
  • Average response time
    4.3 out of 5 rating
  • Professionalism
    3.7 out of 5 rating
  • Value
    3.8 out of 5 rating
  • Flexibility
    4 out of 5 rating
Weddingwire
3.9/5 6 reviews
Google
4.5/5 99 reviews
  • L
    Logan ?. Sent on 09/09/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Unique and amazing venue experience!

    Carolyn and the staff at Belles on the Bluff do their best to be nothing but perfect when it comes to ensuring that your wedding day goes smooth and exactly the way you want it! As a wedding DJ who has worker here several times, I can confidently say that this is my favorite venue and staff to work with! If you’re not booking Belles you’re missing out!!!
  • Ashleigh
    Ashleigh Sent on 11/14/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing and very memorable day

    The day of our wedding was special! Everything was beautiful and perfect! We would not have wanted to have our wedding anywhere else or any other way. It was a cold day but it was worth it! The experience we had here was unreal. The coordinator Ladies are amazing and very helpful. I would recommend this place to anyone. Book early because there wedding spots fill up fast.
  • K
    Karen Sent on 08/16/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My husband and I were so incredibly happy that we chose to have our wedding at Belles on the Bluff! Since my husband and I were planning our wedding from Alaska we were really looking for a place that was going to be easy to work with and help us out because we couldn’t be there in person. We honestly couldn’t have found a venue more perfect for us! They include SO much in their wedding day package (decorations, tables, set up/tear down, and even a coordinator!). Kailee was so wonderful from day one and made sure we had the wedding of our dreams. Our guests can’t stop talking about the view either!
  • illustration stars

    Are you interested?

    Send a message
  • F
    Faith E. Sent on 10/17/2018
    4.8 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating

    Beautiful Venue

    Belles on the Bluff is so breathtaking! My husband and I got married here at the end of September and the leaves changing were beautiful. The barn was warm for a chilly fall day. Kailee was so amazingly helpful and made the day of such a breeze. They let you use a lot of decor that they have accumulated, which is a great time/money saver!! It was so beautiful and I would recommend to any bride.
  • K
    Kaylee B. Sent on 09/26/2023
    1.8 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      3.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      2.0 out of 5 rating
    • Flexibility
      2.0 out of 5 rating

    Homophobic, not LGBT+ friendly.

    My best man had made a comment he was worried about racism, as all of my groomsmen were black, but I feel very strongly their race had little to do with our mistreatment as all of our bridesmaids were white and were not treated any better. The owner let the family who reserved the venue for the night after us walk freely through our wedding, and she even brought them into the bridal suite while my wife, sister, and friends were changing. my groomsmen and I (which included two small boys both under the age of 3) were expected to get ready partially outside in three small rooms. I ended up having to change outside, which is visible from the street.
  • Tanya
    Tanya L. Sent on 09/30/2020
    1.8 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      3.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      1.0 out of 5 rating
    • Flexibility
      3.0 out of 5 rating

    Venue Owner did NOT want us There

    The last thing you want to do as a bride after your wedding day is to sit down to write a negative review. You want your wedding day to be perfect, and while our wedding day was wonderful, there were some very unfortunate things we had to deal with on and after our special day due to the way we and several of our guests (we received complaints from over 20 guests) were treated by the Belles on the Bluff and High Country Orchard owner and staff.

    Treatment by Staff: The owner and staff clearly did not want us on the property.

    By 8:05 a.m. on the day of our wedding (five minutes after arrival) my guests were already being treated poorly by the property owner. My brother-in-law dropped off my sister, my maid of honor, at the property. When they arrived the gate to the property was open (which made sense as we rented the property from 8:00 a.m. on). Immediately after my brother-in-law drove away, my sister realized she left her purse in the car and asked him to return it to her. By that time, 8:10 a.m. the gate was closed. My brother-in-law used the speaker on the gate and asked that the owner please open the gate so he could return the purse and was refused. The owner said the gate does not “officially” open until 9:00 a.m. (or if a coordinator was present) and if my brother-in-law wanted to return the purse he would have to leave his two babies (ages 1 and 3) in the truck by themselves on a busy road and walk around the gate, down the long driveway and to the cottage to return the purse. Mind you, the gate opens with a simple press of a button and the owner refused, even after knowing two small children would have to be left in the car alone.

    At our reception, the disrespectful treatment of our wedding party and guests escalated when the bartender and coordinator, Carolyn, decided to impose an arbitrary two drink rule that we were not informed about prior to renting the venue. We have no problem with such a rule if we were informed in advance. Instead the bartender and coordinator decided all of our guests were allowed only two drinks a piece (over a 4 hour period). This included the entire wedding party, none of whom were driving (we arranged transportation to come pick up the entire bridal party so we would not need to worry about designated drivers). This also included me, the bride, who was refused a glass of wine at her own wedding. Wine and beer that we had purchased in advance, and that we could not return once opened.

    Additionally, one of my guests requested a second beer after a 30 minute “wait period” and was told to “take a lap” and “go sit down” that he couldn’t have another yet. When he came up for a second beer, he jokingly stated “good thing I brought my own.” He was then approached by the owner, while he was sitting at a table quietly eating his dinner with other guests, who said bringing his own drink was a violation of the venue rules and was told he would have to immediately leave the premises or the owner was going to call the cops. The owner did not even allow him to get his car keys which were on another table before he escorted him off the premises. My guest did not want to make a scene since it was my special day, so he went quietly. I did not learn of the incident until the next day from the guest and was absolutely LIVID.

    For brevity sake, I only recounted the more egregious incidents; however, I am continually getting told about the disrespectful and rude treatment of my guests, which truly breaks my heart, because that’s how they will remember our special day.

    Condition of the Venue:

    On the day of the rehearsal, the grass where the ceremony was to be held was extremely long. My father, the father of the bride, asked the coordinator to please have it trimmed prior to the wedding. This was not done.

    On the day of the wedding, the venue had their sprinklers on the grass the entire day, so by the time of the wedding there was mud where the guests walked and the grass was still wet.

    The morning of the wedding we went to High Country Orchard to drop off decorations for the reception. The grounds were filthy. There were little pieces of trash everywhere and the tables were uncleaned from the wedding the night before. I asked that the trash be picked up and the tables cleaned off. I was assured this would be done. It was not.

    I was also assured the lemonade and iced tea would be prepared by staff for our reception. It was not.

    I was told the guest sign-in and gift table and area would be set up by staff. It was not, my guests had to do it.

    Overall, we were a bit disappointed by the condition and cleanliness of the venue.

    Belles On The Bluff's reply:

    We are so glad to hear, from speaking with you after this review, that you had a beautiful day and loved all of it. It's rough when guests misbehave at a wedding and then change the bride's feelings towards a venue. We hope your memories remain great as they were when you left that night!! Truth is that yes, we do cut off people who are overly drunk, especially when they are reaching around the bartender attempting to take drinks. It is true that by contract we do not allow hard alcohol on the premises for guests and while we didn't remove your guest, we did say we would should the problem continue. You are welcome to watch the video tapes if you would like to see that we did not remove anyone. We did bring in the owner and the store manager for help to stop those smoking marijuana as the night wore on and people were getting more difficult. We sent staff after your grooms' party when they took our golf cart off site and drove it a mile away without permission while drunk. Even then, we didn't call the police or remove anyone. Yes, it is true that the owner doesn't open gates for weddings - that is strictly between the wedding coordinator and the bride. The long version is that when your guests arrived, the owner heard them at the gate and let them in to try to help. Then she contacted the wedding coordinator who asked you what you wanted and you said that they shouldn't be at Belles. So owner closed the gate. Then guests came back and wanted in again and owner said that noone was to be allowed in per your request. After being yelled at, owner finally did open gate, not knowing what else to do. We do keep the grass longer in the hot summer months in the seating areas as it helps it stay green for pictures. It has been a balancing act between longer grass or brown grass. We have found a little bit longer has been better than brown. We do not ever provide lemonade or ice tea for receptions although we did do that for your rehearsal dinner as promised by HCO. We work super hard at Belles to have the place beautiful and clean, to have staff that goes above and beyond. Sounds like there was some leftover garbage at HCO from the previous night's wedding at when you arrived at 8am to decorate for the dinner there? They do have staff to clean that and it should have been clean before you arrived. That is not OK nor up to their standards. We hope that you will remember all that we did during Covid to help you create a beautiful memory, holding your daughter and caring for you, running between venues for you, finding creative ways to hold your wedding, loving on your guests and being as respectful as we could with some really difficult situations from your guests. It seems to have soured your day and that is truly unfortunate. At the end of the day, we just want you happy and we hope those are the memories you will have!