Luxury Destination Travel Reviews
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Reviews
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Quality of service 4.9 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
![WeddingWire Couples' Choice Awards 2021 Winner](https://www.weddingwire.com/assets/img/badges/2021-en_US.png)
![Luxury Destination Travel 1](https://cdn0.weddingwire.com/review/1159/original/640/jpg/1699511.jpeg)
![Luxury Destination Travel 2](https://cdn0.weddingwire.com/review/7521/original/640/jpg/1701257.jpeg)
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Jason M. Sent on 05/17/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Professional, knowledgable, connected...
Linda is a professional and knowledgable travel specialist who is very well connected in the Industry. Not only did she help us navigate organizing travel for all of our guests for our destination wedding, she also connected us with other specific Industry professionals in Hawaii.
Linda also helped us manage our guests travel questions by building a custom travel landing page. As we all know, friends and family have lots and lots of questions when they are planning their travels. Especially as our guests were making a vacation of the their travels to our wedding, she helped us be efficient in communicating and answering questions for all our guests.
I would highly recommend working with her and expect she will be attentive to your all your travel needs!Linda is a professional and knowledgable travel specialist who is very well connected in the Industry. Not only did she help us navigate organizing travel for all of our guests for our destination wedding, she also connected us with other specific Industry professionals in Hawaii.
Linda also helped us manage our guests travel questions by building a custom travel landing page. As we all know, friends and family have lots and lots of questions when they are planning their travels. Especially as our guests were making a vacation of the their travels to our wedding, she helped us be efficient in communicating and answering questions for all our guests.
I would highly recommend working with her and expect she will be attentive to your all your travel needs!Luxury Destination Travel's reply:
Thank you Jason for this wonderful review of the services provided by Luxury Destination Travel. I very much enjoy my passion of assisting wedding couples with travel for their destination weddings. It has been a joy to work with you and your fiancé !
Warmest cheers ~ Linda -
Quality of service
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Denise Sent on 05/28/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Luxury Travel Agent
Linda is fantastic, helpful, patient, hard working and just the best ! We love working with her !!!Linda is fantastic, helpful, patient, hard working and just the best ! We love working with her !!!Luxury Destination Travel's reply:
Denise,
Thank you for your kind words. So happy to be working with you and your guests on your wonderful destination wedding travel arrangements!
Warmest thanks for the review
Linda -
Quality of service
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Luba M. Sent on 05/12/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
An amazing help from Linda - the best travel professional
If you travel often, you understand how important it is to have someone helping you with tons of travel hassles (lost baggage, postponed or canceled flights, postponed trips etc). Now, with all the challenges we are facing with COVID-19 it is essential to have a professional by your side.
Linda is such a person. She was helping me with planning an event last year (flights, travel requirements, vouchers, hotel bookings etc.). It was a great, positive experience. It went down smoothly for a large group of people traveling to Bermuda from across the globe.
Linda is a positive, responsible, and experienced professional, a pleasure to work with.
I highly recommend her services.If you travel often, you understand how important it is to have someone helping you with tons of travel hassles (lost baggage, postponed or canceled flights, postponed trips etc). Now, with all the challenges we are facing with COVID-19 it is essential to have a professional by your side.
Linda is such a person. She was helping me with planning an event last year (flights, travel requirements, vouchers, hotel bookings etc.). It was a great, positive experience. It went down smoothly for a large group of people traveling to Bermuda from across the globe.
Linda is a positive, responsible, and experienced professional, a pleasure to work with.
I highly recommend her services.Luxury Destination Travel's reply:
Hi Luba
Thank you for taking the time to share your feelings. Very much appreciated! I enjoyed working with you and look forward to more assistance in future.
Stay well
Linda
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Quality of service
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Michelle C. Sent on 05/10/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Linda is the BEST!
Linda has been a huge help during the wedding planning process. She’s been taking care of all the travel arrangements and room blocks for our guests, and has been communicating with the venue, on our behalf. She has been a pleasure to work with, and my fiancé and I are looking forward to her planning our honeymoon, as well. Her services are very reasonably priced, and worth every penny. I would definitely recommend Luxury Destination Travel, you wont be disappointed!Linda has been a huge help during the wedding planning process. She’s been taking care of all the travel arrangements and room blocks for our guests, and has been communicating with the venue, on our behalf. She has been a pleasure to work with, and my fiancé and I are looking forward to her planning our honeymoon, as well. Her services are very reasonably priced, and worth every penny. I would definitely recommend Luxury Destination Travel, you wont be disappointed!Luxury Destination Travel's reply:
Hi Michelle,
Thank you for your ever so kind words! It has been a delight to work with you and Joe and to manage your travel arrangements for your wedding guests! I am so happy to have become a part of your wedding planning team!
Look forward to getting started with the Honeymoon arrangements!!
Warmest thanks
Linda
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Quality of service
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Tracey D. Sent on 05/11/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Exceptional!
Linda is in a class of her own! Her desire to create amazing memories surrounded by impeccable amenities is above and beyond anyone you will find in the business. A true professional that has evolved into a lifelong relationship for our family. Linda was there for us during our wedding and has helped to create many other memories with numerous family vacations.Linda is in a class of her own! Her desire to create amazing memories surrounded by impeccable amenities is above and beyond anyone you will find in the business. A true professional that has evolved into a lifelong relationship for our family. Linda was there for us during our wedding and has helped to create many other memories with numerous family vacations.Luxury Destination Travel's reply:
Hi Tracey
You are so kind! I absolutely loved being part of your wedding planning team for your gorgeous Bermuda wedding! Everything was stunning. It was a joy to be of assistance to your family and friends traveling to celebrate with you and Brian.
I am so grateful that you have entrusted me with so many fabulous family vacation plans allowing me to help create more everlasting memories to so many fun destinations!
Thank you for taking the time to review
Warmest
Linda
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Quality of service
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Rain O. Sent on 05/11/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Knowledgeable and Accommodating in Every Way!
Linda has been our travel agent for years!! From annual vacations to Cayman, or back and forth from West to East Coast for the holidays, working with her has always been seamless. My fiancé and I are now planning our destination wedding in Hawai'i and Linda has been incredible not only in booking flights for our out of town guests, but also working with us in finding a hotel that best suited our wedding style. We've recently had to postpone due to unforeseen circumstances and Linda easily had all hotel rooms for our guest moved to our new date within days.
Definitely recommend Luxury Destination Travel for that elevated vacation experience!Linda has been our travel agent for years!! From annual vacations to Cayman, or back and forth from West to East Coast for the holidays, working with her has always been seamless. My fiancé and I are now planning our destination wedding in Hawai'i and Linda has been incredible not only in booking flights for our out of town guests, but also working with us in finding a hotel that best suited our wedding style. We've recently had to postpone due to unforeseen circumstances and Linda easily had all hotel rooms for our guest moved to our new date within days.
Definitely recommend Luxury Destination Travel for that elevated vacation experience!Luxury Destination Travel's reply:
Hi Rain,
Thank you for your kind review! It is always wonderful working with you. Excited to continue to assist your family and friends with travels to Hawai'i!!
Warmest thanks
Linda
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Quality of service
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Diana D. Sent on 05/14/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The fairy godmother of travel
Linda is the Best Travel expert you could wish for. She takes extreme care of every detail to create unique itineraries, extraordinary luxury experiences at the most beautiful places in the World. Every honeymoon or trip she designs is custom made, she can find a solution for every wish. Her amazing experience, confidence, passion and dedication makes her The fairy godmother of Travel!Linda is the Best Travel expert you could wish for. She takes extreme care of every detail to create unique itineraries, extraordinary luxury experiences at the most beautiful places in the World. Every honeymoon or trip she designs is custom made, she can find a solution for every wish. Her amazing experience, confidence, passion and dedication makes her The fairy godmother of Travel!Luxury Destination Travel's reply:
Beautiful Diana,
Hope very sweet are you! I adore this!!!! I have loved helping you out and working on travel with you! Thank you for the amazing faith and confidence and for sharing your world with me!
Until we travel again! -
Quality of service
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Victoria A. Sent on 05/11/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Detailed, Professional and a True GEM!
Linda is such a delight to work with- always with a positive attitude and goes above and beyond to ensure not only a memorable experience but a personalized experience. She is not your typical cookie cutter business- she works hard to make sure that everything matches your personality and preferences. Linda is thorough and makes you feel as if you are her only client- quick to respond and on top of things like reminders and even sending quick tips for travel. When we went to Bermuda, her travel checklist was so helpful...I couldn't find any resources online that she provided... we recommend this company to all our clients and for ourselves!Linda is such a delight to work with- always with a positive attitude and goes above and beyond to ensure not only a memorable experience but a personalized experience. She is not your typical cookie cutter business- she works hard to make sure that everything matches your personality and preferences. Linda is thorough and makes you feel as if you are her only client- quick to respond and on top of things like reminders and even sending quick tips for travel. When we went to Bermuda, her travel checklist was so helpful...I couldn't find any resources online that she provided... we recommend this company to all our clients and for ourselves!Luxury Destination Travel's reply:
Victoria,
Thank you for your gracious review! I truly love everything about being a travel professional planner for weddings and honeymoons! Such a joy to work with you! Your kindness is so appreciated.
Warmest
Linda
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Quality of service
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Heather G. Sent on 05/11/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Professional & Knowledgeable
Luxury Destination Travel handled our destination wedding to Bermuda and it was every bit the wedding of our dreams! Between fantastic service, excellent recommendations, and complete professionalism, our guests were able to travel and enjoy the island and the details were perfection. We were provided with so many options for hotels, wedding venues, wedding contractors, restaurants, activities... and her knowledge and opinions helped us pick the perfect experience! I could not recommend her services more!Luxury Destination Travel handled our destination wedding to Bermuda and it was every bit the wedding of our dreams! Between fantastic service, excellent recommendations, and complete professionalism, our guests were able to travel and enjoy the island and the details were perfection. We were provided with so many options for hotels, wedding venues, wedding contractors, restaurants, activities... and her knowledge and opinions helped us pick the perfect experience! I could not recommend her services more!Luxury Destination Travel's reply:
Greetings Heather,
You are so nice to take the time to write this wonderful review. I am so grateful for your kind comments. It was a joy to be part of your wedding planning team.
Warmest thanks
Linda
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Quality of service
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Cherron J. Sent on 05/14/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
First Class-Start to Finish
I highly recommend Luxury Destination Travel to any couple that is looking for an honest, detail-oriented travel consultant who is committed to delivering a first class experience (from start to finish) for its clients. They brought their experience, expertise, and entire network to bear for us to deliver everything we desired. Luxury Destination Travel treats its clients like they are family, and always puts your happiness first!!I highly recommend Luxury Destination Travel to any couple that is looking for an honest, detail-oriented travel consultant who is committed to delivering a first class experience (from start to finish) for its clients. They brought their experience, expertise, and entire network to bear for us to deliver everything we desired. Luxury Destination Travel treats its clients like they are family, and always puts your happiness first!!Luxury Destination Travel's reply:
Cherron, It was truly a pleasure to be part of you and Shannon's wedding planning team! I loved helping out your guests with their travel arrangements as well as organizing lots of fun activities and excursions for everyone. Oh and your first time golf lesson too!
Thank you
Linda
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Quality of service
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Featured
Joey T. Sent on 05/11/20205 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our Travel Expert and Wonderful Advisor
Linda and her company have been a wonderful new partner for our business the David Tutera Experience in supporting our travel needs as well as our guests and clients travels. Personally she has help with last minute travel changes needed for David Tutera and our family. For our business she has help to streamline travel and keep track of expenses. She uses her knowledge of the travel industry to help us control costs while still creating first class experiences! From our clients and guests perspective I am just so thrilled to always here great feedback with how personable and accommodating Linda is for their travel requirements. Linda is fast, takes responsibility for budgets and for me most importantly is so kind and wonderful in all her interactions!!!!Linda and her company have been a wonderful new partner for our business the David Tutera Experience in supporting our travel needs as well as our guests and clients travels. Personally she has help with last minute travel changes needed for David Tutera and our family. For our business she has help to streamline travel and keep track of expenses. She uses her knowledge of the travel industry to help us control costs while still creating first class experiences! From our clients and guests perspective I am just so thrilled to always here great feedback with how personable and accommodating Linda is for their travel requirements. Linda is fast, takes responsibility for budgets and for me most importantly is so kind and wonderful in all her interactions!!!!Luxury Destination Travel's reply:
Hi Joey
Thank you for this beautifully divine review. It is an honor to be part of The David Tutera Experience team to bring travel planning assistance to you, David and all the attendees. I am honored to share my professional services for your event as I do services for destination weddings. It is an honor and a joy to be in this amazing weddings and events industry!
Thank you for your trust and faith!
Warmest
Linda
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Quality of service
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Lisa N. Sent on 05/11/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing, stress free, wonderful experience!!!
I was traveling for the first time to Bermuda for an industry event. Linda was so helpful and knowledgeable, not only about the Island, but also about the flights, transportation and more. She even arranged for me to travel with another attendee, that I did not know at the time, but have become great friends with since the trip. Linda was warm, friendly and wonderful from the first conversation throughout the entire process. Traveling can be a challenge at times, especially these days; but Linda makes it easy, stress free and enjoyable. I will absolutely use Luxury Destination Travel for my next trip, as soon as we are able to travel again!! Looking forward to another amazing experience! Thank you Linda!I was traveling for the first time to Bermuda for an industry event. Linda was so helpful and knowledgeable, not only about the Island, but also about the flights, transportation and more. She even arranged for me to travel with another attendee, that I did not know at the time, but have become great friends with since the trip. Linda was warm, friendly and wonderful from the first conversation throughout the entire process. Traveling can be a challenge at times, especially these days; but Linda makes it easy, stress free and enjoyable. I will absolutely use Luxury Destination Travel for my next trip, as soon as we are able to travel again!! Looking forward to another amazing experience! Thank you Linda!Luxury Destination Travel's reply:
Hi Lisa
Love your amazing comments! I had so much fun working with you! Happy future travels!
Warmest
Linda
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Quality of service
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Jane A. Sent on 05/13/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Successful and Memorable Destination Wedding: Bermuda
We enjoyed an exceptional experience while working with Luxury Destination Travel. Linda Mitchell is a delight in every possible way. Whether anticipating our needs or helping us to organize our thoughts and plans, Linda proved to be an invaluable asset in managing travel and hotel accommodations for our daughter's destination Bermuda wedding. Our guests unanimously commended Linda for her willingness to facilitate their travel itineraries despite the many obstacles they presented. We are most grateful to have had the opportunity to have worked with Linda Mitchell of Luxury Destination Travel and recommend her highly and without reservation whatsoever.We enjoyed an exceptional experience while working with Luxury Destination Travel. Linda Mitchell is a delight in every possible way. Whether anticipating our needs or helping us to organize our thoughts and plans, Linda proved to be an invaluable asset in managing travel and hotel accommodations for our daughter's destination Bermuda wedding. Our guests unanimously commended Linda for her willingness to facilitate their travel itineraries despite the many obstacles they presented. We are most grateful to have had the opportunity to have worked with Linda Mitchell of Luxury Destination Travel and recommend her highly and without reservation whatsoever.Luxury Destination Travel's reply:
Jane & Shel,
You are so very kind! Thank you for making time to write this lovely review! It was such a joy to be part of planning and assisting with travel for your daughter's wedding in Bermuda!
Warmest thanks!
Linda
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Quality of service
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Jennifer Sent on 05/14/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing service, with luxury in mind!
I met Linda and her team a few years back in Miami, and have been happy to recommend - and work with Linda on several occasions! She is responsive, thorough and does not miss a beat! She is thoughtful, insightful and delivers above and beyond any set expectation. I highly recommend utilizing her time and talents for your travel needs!I met Linda and her team a few years back in Miami, and have been happy to recommend - and work with Linda on several occasions! She is responsive, thorough and does not miss a beat! She is thoughtful, insightful and delivers above and beyond any set expectation. I highly recommend utilizing her time and talents for your travel needs!Luxury Destination Travel's reply:
Hi Jennifer
It was such a pleasure to work with, such a professional as you, on the Miami event. Your support and testimonial are so appreciated!
Warmest thanks
Linda
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Quality of service
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Lauren Sent on 10/25/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I couldn't have planned my destination wedding without Linda at Bermuda Travel. She was the liaison between me and our hotel in Bermuda, making sure mine and my guests travel plans were seamless. Even when there were (dreaded) flight cancellations due to a storm, Linda was in constant communication with the hotel, my guests and myself, making all necessary re-arrangements. My guests couldn't say enough positive things about how accommodating Linda was with arranging their accommodations, transportation and giving information on what to do in Bermuda.
Thanks to Linda, I was a relaxed bride at my destination wedding. Her assistance was essential and invaluable and I would recommend her to any bride.I couldn't have planned my destination wedding without Linda at Bermuda Travel. She was the liaison between me and our hotel in Bermuda, making sure mine and my guests travel plans were seamless. Even when there were (dreaded) flight cancellations due to a storm, Linda was in constant communication with the hotel, my guests and myself, making all necessary re-arrangements. My guests couldn't say enough positive things about how accommodating Linda was with arranging their accommodations, transportation and giving information on what to do in Bermuda.
Thanks to Linda, I was a relaxed bride at my destination wedding. Her assistance was essential and invaluable and I would recommend her to any bride.Luxury Destination Travel's reply:
Hi Lauren,
Deepest gratitude for including my services in your destination wedding team! It was such a joy to work with you! I appreciate your kind review
Warmest thanks
Linda
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Quality of service
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Kati Sent on 10/25/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We used Bermuda Bride to arrange travel to our destination wedding. Linda was prompt and every helpful to us and our guests. I appreciated her keeping me in the loop about when my guests had booked there stay and there travel arrangements.We used Bermuda Bride to arrange travel to our destination wedding. Linda was prompt and every helpful to us and our guests. I appreciated her keeping me in the loop about when my guests had booked there stay and there travel arrangements.Luxury Destination Travel's reply:
Hi Kati,
Thank you for your kind review. It was a pleasure to help you and your guests! Travel for the wedding party, family and guests is such an integral part of the Destination Wedding!
Happy to help!
Warmest hugs
Linda
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Quality of service
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Diana R. Sent on 05/11/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The true gem
Linda is a true gem! She takes care of all single details, she helps to find the best unique and unforgettable experiences around the world. When you travel with Luxury Destination Travel you can relax and enjoy your Holiday or Honeymoon because Linda takes care of everything. She is like a fairy godmother. Best service ever.Linda is a true gem! She takes care of all single details, she helps to find the best unique and unforgettable experiences around the world. When you travel with Luxury Destination Travel you can relax and enjoy your Holiday or Honeymoon because Linda takes care of everything. She is like a fairy godmother. Best service ever.Luxury Destination Travel's reply:
Diana
Thank you for your kind words and support! I am so grateful for your review. It was certainly a pleasure to be of assistance and hope I can again in future.
Warmest
Linda
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Quality of service
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Shannon Sent on 10/25/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Linda is now a lifetime friend. Not only did she make the travel element seamless for me and my guests, she also provided information on vendors in the area. She was a lifesaver and such a pleasure to work with.Linda is now a lifetime friend. Not only did she make the travel element seamless for me and my guests, she also provided information on vendors in the area. She was a lifesaver and such a pleasure to work with.Luxury Destination Travel's reply:
Hi Shannon,
Indeed working with you was so special, client became friend became family!
Thank you for choosing me to be part of your wedding planning team!
Warmest
Linda
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Quality of service
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User1429598 Sent on 11/09/20134.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Being a bride that has never traveled to Bermuda , Linda's services were informative and helped provide information that I would not have been aware of.
Knowing someone was keeping track of the guest list and providing discounted room rates was wonderful.
I also found out about a Bermuda reimbursement plan through Linda. The Bermudian government
program earned us $1,700 cash back for having guests visit on our behalf.
Super helpful! Thank You!Being a bride that has never traveled to Bermuda , Linda's services were informative and helped provide information that I would not have been aware of.
Knowing someone was keeping track of the guest list and providing discounted room rates was wonderful.
I also found out about a Bermuda reimbursement plan through Linda. The Bermudian government
program earned us $1,700 cash back for having guests visit on our behalf.
Super helpful! Thank You!Luxury Destination Travel's reply:
Greetings!
Thank you for your kind review! It is always a pleasure to be of assistance to wedding couples and help their guests travel. Loving what I do makes it all worth it! Warmest thanks - Linda -
Quality of service
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Courtney Sent on 06/18/20123.5 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 2.5 out of 5 rating
Initially Linda was great and responsive. Once we signed the contract we received a lot of complaints from our guests that they had not heard back from her. Each time I approached her about this she had another excuse and would tell me she was going to be away or on vacation.
In the end, the document she gave me with everyone's information had errors and when I questioned that, I received another excuse that it was because of my computer.
She was nice and her rate is very low and she did get us a few upgrades for my parents and I but I would have preferred her replying to my guests in a timely manner and not having to track her down and owning up to not replying instead of excuses.
I also felt like she should have given guests more options than just the room blocked hotels. I know there are smaller places on the island that have low rates but it didn't seem to me like the guests were hearing about those options if they expressed concerns about costs.Initially Linda was great and responsive. Once we signed the contract we received a lot of complaints from our guests that they had not heard back from her. Each time I approached her about this she had another excuse and would tell me she was going to be away or on vacation.
In the end, the document she gave me with everyone's information had errors and when I questioned that, I received another excuse that it was because of my computer.
She was nice and her rate is very low and she did get us a few upgrades for my parents and I but I would have preferred her replying to my guests in a timely manner and not having to track her down and owning up to not replying instead of excuses.
I also felt like she should have given guests more options than just the room blocked hotels. I know there are smaller places on the island that have low rates but it didn't seem to me like the guests were hearing about those options if they expressed concerns about costs.Luxury Destination Travel's reply:
Hi Courtney,
I was a pleasure to work with you and your guests.
As per our conversations, there were actually not any guests that did not receive immediate services from me, with timely replies to emails and phone calls.
Also options for accommodations were offered and as per the requests of guests they wanted to stay at room block hotels and not where others were not staying, remote from wedding.
I am glad that we had sorted this out and that your wedding as wonderful.
Warmest thanks for including my services
Linda
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Quality of service
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