Best Party Rentals Reviews

Reviews

• Jane Sent on 11/28/2017
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We used best party rentals for tables, chairs and a few linens for our wedding. They were so easy to work with and accommodating. I don't know how many times I called to change our numbers and they were always so polite! They delivered and picked everything up and it went so smoothly. Highly recommend. Thank you Best Party Rentals!!
  

  We used best party rentals for tables, chairs and a few linens for our wedding. They were so easy to work with and accommodating. I don't know how many times I called to change our numbers and they were always so polite! They delivered and picked everything up and it went so smoothly. Highly recommend. Thank you Best Party Rentals!!
  
• Shannon Sent on 09/29/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We used Best Party Rentals for our wedding on 9-5-15. I rented their farm benches for my ceremony and fruitwood folding chairs for the reception. Both sets looked amazing with my rustic decor. They were very easy to work with and reasonably priced. Thank you for helping make my big day beautiful!

  We used Best Party Rentals for our wedding on 9-5-15. I rented their farm benches for my ceremony and fruitwood folding chairs for the reception. Both sets looked amazing with my rustic decor. They were very easy to work with and reasonably priced. Thank you for helping make my big day beautiful!
• Kristen Sent on 10/25/2012
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  They provided the easel and candy dishes for my candy buffett. I received everything like they were shiney and new, and they were quality dishes. I took a star off for flesibility because their hours are difficult to accomodate a busy schedule. Other than that, they were great!

  They provided the easel and candy dishes for my candy buffett. I received everything like they were shiney and new, and they were quality dishes. I took a star off for flesibility because their hours are difficult to accomodate a busy schedule. Other than that, they were great!
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• Katie Sent on 05/14/2013
  4.6 out of 5 rating

  4.6
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  A week before our wedding, the weather report said it was going to rain. Best Party Rentals was able to let us put a couple of tents on hold without paying a deposit and gave us an extension until 3 days before the wedding to see if we were going to need them. I was able to change our linen order last minute and update our china order a week before the wedding. They were very easy to talk to and super easy to work with. They even let us pay over the phone so we didn't have to drive an hour just to pay the balance.

  A week before our wedding, the weather report said it was going to rain. Best Party Rentals was able to let us put a couple of tents on hold without paying a deposit and gave us an extension until 3 days before the wedding to see if we were going to need them. I was able to change our linen order last minute and update our china order a week before the wedding. They were very easy to talk to and super easy to work with. They even let us pay over the phone so we didn't have to drive an hour just to pay the balance.
• Brianne Sent on 11/28/2012
  3.3 out of 5 rating

  3.3
  • Quality of service
    3.5 out of 5 rating
    3.5
  • Average response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    3.5 out of 5 rating
    3.5
  • Value
    3.0 out of 5 rating
    3.0
  • Flexibility
    3.5 out of 5 rating
    3.5

  Got the job done. A little pricy and not the best of quality; but worked for what we used them for!

  Got the job done. A little pricy and not the best of quality; but worked for what we used them for!
• Amy Sent on 10/05/2018
  0.5 out of 5 rating

  0.5
  • Quality of service
    0.5 out of 5 rating
    0.5
  • Average response time
    0.5 out of 5 rating
    0.5
  • Professionalism
    0.5 out of 5 rating
    0.5
  • Value
    0.5 out of 5 rating
    0.5
  • Flexibility
    0.5 out of 5 rating
    0.5

  The truck drivers for this company were absolutely amazing and work their tails off covering up for the rest of this company!! Management on the other hand were terrible. We were scheduled as the 2nd stop for the day but delivery truck didn’t arrive at our reception site until after 2pm and didn’t even have all of our rentals. We were short dance floor pieces, decor and even our dinned plates. The drivers drove back to Clovis that afternoon to pick up what was supposed to be the rest of our load. The truck didn’t make it back to our reception site until 8:00pm. Come to find out, they still left some of our rentals back in Clovis. Come Saturday morning, the day of our wedding, we were still short 200 plates. We had a 350 person wedding so you can imagine the amount of rentals we had through this company. We had a family friend drive to Clovis to Best to pick up what was left of the needed plates (after we told them to forget about the shepherds hooks because they were forgetter twice and we were fine without). The lady from Best said all of the plates were in stacks of 10 in the boxes outside and that all 12 boxes were there. She was correct, there was 10 plates per box and 12 boxes were out there, except we needed 200 plates, not 120. Luckily OUR GUY that we had to send to Fresno was observant enough to figure that out or we would have been shorted rentals yet again. We have been trying to get ahold of a manager all week to just discuss what has happened over the weekend but out of 4 different phone calls, each time the manager “has just stepped out”. We have left our names and number each time and have yet to hear anything. Thank goodness for coordinators and amazing family and friends because this company was a complete cluster to work with.

  The truck drivers for this company were absolutely amazing and work their tails off covering up for the rest of this company!! Management on the other hand were terrible. We were scheduled as the 2nd stop for the day but delivery truck didn’t arrive at our reception site until after 2pm and didn’t even have all of our rentals. We were short dance floor pieces, decor and even our dinned plates. The drivers drove back to Clovis that afternoon to pick up what was supposed to be the rest of our load. The truck didn’t make it back to our reception site until 8:00pm. Come to find out, they still left some of our rentals back in Clovis. Come Saturday morning, the day of our wedding, we were still short 200 plates. We had a 350 person wedding so you can imagine the amount of rentals we had through this company. We had a family friend drive to Clovis to Best to pick up what was left of the needed plates (after we told them to forget about the shepherds hooks because they were forgetter twice and we were fine without). The lady from Best said all of the plates were in stacks of 10 in the boxes outside and that all 12 boxes were there. She was correct, there was 10 plates per box and 12 boxes were out there, except we needed 200 plates, not 120. Luckily OUR GUY that we had to send to Fresno was observant enough to figure that out or we would have been shorted rentals yet again. We have been trying to get ahold of a manager all week to just discuss what has happened over the weekend but out of 4 different phone calls, each time the manager “has just stepped out”. We have left our names and number each time and have yet to hear anything. Thank goodness for coordinators and amazing family and friends because this company was a complete cluster to work with.