BEST Transportation of St. Louis Reviews

BEST Transportation of St. Louis

Saint Louis, MO

4.5 out of 5 rating, 47 Reviews

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4.5 out of 5 rating

47 Reviews

89% recommend it

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Quality of service
4.5 out of 5 rating
Average response time
4.5 out of 5 rating
Professionalism
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Value
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Flexibility
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Rose P. Sent on 12/26/2023

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Great reliable company

Used BEST for our wedding last year and they were amazing, highly detailed and punctual.

Used BEST for our wedding last year and they were amazing, highly detailed and punctual.
Hannah T. Sent on 05/17/2022

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Awesome communication and chauffeurs!

BEST Transportation was amazing from start to finish! The communication before our wedding helped tremendously in coordinating our timeline. The chauffeurs on the bus were so accommodating. They helped me in and out of the bus in my heavy wedding gown, provided me water and even a sweat rag during our photography session. They went above and beyond! I would recommend BEST for all bridal parties!

BEST Transportation was amazing from start to finish! The communication before our wedding helped tremendously in coordinating our timeline. The chauffeurs on the bus were so accommodating. They helped me in and out of the bus in my heavy wedding gown, provided me water and even a sweat rag during our photography session. They went above and beyond! I would recommend BEST for all bridal parties!

BEST Transportation of St. Louis's reply:

Hi Hannah!

Thank you so much for the kind words, we are glad you had the BEST wedding day you could ask for. Congratulations again!

Best Wishes
Nathan Pierce
Manager of Weddings & Special Events
Krystal H. Sent on 09/04/2020

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Best is the best

Great company, and excellent services. Highly recommended

Great company, and excellent services. Highly recommended

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Tina Sent on 09/17/2019

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Great transportation company

We chose to go with a party bus for our wedding. Angela and Tim were super nice and made sure we were comfortable. We were able to get from each photo location in Forest Park relatively quickly which is really important when you're on a tight wedding day schedule.

We chose to go with a party bus for our wedding. Angela and Tim were super nice and made sure we were comfortable. We were able to get from each photo location in Forest Park relatively quickly which is really important when you're on a tight wedding day schedule.
Cosmopolitan Sent on 06/12/2018

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We love working with BEST Transportation! They are professional and go above and beyond for our clients!

We love working with BEST Transportation! They are professional and go above and beyond for our clients!
Cosmopolitan Sent on 06/12/2018

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We love working with BEST Transportation! They are professional and go above and beyond for our clients!

We love working with BEST Transportation! They are professional and go above and beyond for our clients!

BEST Transportation of St. Louis's reply:

Thank you so much for leaving a review for us! We absolutely love working with Cosmopolitan Events and look forward to partnering on many more fabulous weddings for our special clients!
April Sent on 04/23/2018

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I worked with BEST to set up a getaway car after my wedding and they were great! We priced out several options including some shuttle options that we decided not to go with and never once did I feel pressured or to book more or spend more. The driver was on time and professional- couldn't ask for more!

I worked with BEST to set up a getaway car after my wedding and they were great! We priced out several options including some shuttle options that we decided not to go with and never once did I feel pressured or to book more or spend more. The driver was on time and professional- couldn't ask for more!

BEST Transportation of St. Louis's reply:

April, thank you so much for leaving your feedback for us! We're so glad to hear that the getaway car helped make your wedding even more special. We're also thrilled to hear that you did not feel pressured when our Special Event Coordinators presented you with the options. We are very intentional about making our clients feel like VIPs, even before they book with us and we're very glad to hear that this was your experience. You know your vision and budget better than anyone and we want you to choose whatever is right for your special day. We're so pleased that was the case for you. Congratulations again, April! We hope to see you again next time you need transportation!
Krystal Sent on 04/16/2017

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Best service ever!! The driver was amazing and helped us with the audio system. He patiently waited on the wedding party.

Best service ever!! The driver was amazing and helped us with the audio system. He patiently waited on the wedding party.

BEST Transportation of St. Louis's reply:

Thank you so much for the review! We're glad that BEST Transportation was able to help make your wedding special!
Harry Sent on 02/28/2017

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Very simple, book with Best Transportation!!!!!!!!!!!!!!

Very simple, book with Best Transportation!!!!!!!!!!!!!!

BEST Transportation of St. Louis's reply:

Harry, we appreciate the review! We loved getting to be a part of your daughter's wedding day. If you ever need anything in the future, please do not hesitate to give us a call.
Mary Sent on 02/28/2017

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Excellent customer service from the start - easy to book and make changes to itinerary, if needed. Would recommend for sure!!

Excellent customer service from the start - easy to book and make changes to itinerary, if needed. Would recommend for sure!!

BEST Transportation of St. Louis's reply:

Mary, thank you for reviewing us and allowing us to be a part of your big day! We are so glad we could help make the process a smooth one. We loved working with you! Please let us know if there is anything we can do to assist you in the future!
Gayle Sent on 12/20/2016

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We used Best Transportation to transport our large wedding party primarily for photos before the wedding. Our driver was courteous and on time and we were able to keep our pictures on schedule! Our driver explained the sound system so we were able to listen to music of our choosing, and made sure that we were all comfortable. There was also plenty of space for all the bouquets. He had water bottles for us also in case we were thirsty. Over all we had a great experience with Best Transportation.

We used Best Transportation to transport our large wedding party primarily for photos before the wedding. Our driver was courteous and on time and we were able to keep our pictures on schedule! Our driver explained the sound system so we were able to listen to music of our choosing, and made sure that we were all comfortable. There was also plenty of space for all the bouquets. He had water bottles for us also in case we were thirsty. Over all we had a great experience with Best Transportation.

BEST Transportation of St. Louis's reply:

Gayle, Thanks for the review! We're thrilled to hear that the chauffeur was so helpful! Our team really does take pride in making sure you have the best experience possible. We hope that we have the opportunity to work with you again for any future transportation needs!
Grace Sent on 06/13/2018

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BEST Transportation is truly the best. I am a Wedding Coordinator who works with them very often and I always feel so secure when my clients choose to hire them for their transportation needs. I never have to worry about the timeline running behind. I love the text updates they send me so I know they're on-site when I am setting up a ceremony or reception or in a bridal suite and can't stand on the corner waiting to make sure they arrive on time. Their chauffeurs truly care about their jobs and clients and it shows. I can't remember a time they didn't give my couples a 5-star treatment, from their welcoming personalities to making sure they get where they need to be on time. I can't leave without saying how wonderful Lauren Hussey is. She always goes above and beyond for my couples and works diligently to make sure everything is perfect. Nikita is also wonderful - I love our final discussions right before an event when she triple confirms details via the phone AND email to make sure everything is exactly as it needs to be. These ladies are just a couple of reasons I love BEST so much and recommend them to everyone. I look forward to each event with BEST and I'm so grateful that I get to work with them!

BEST Transportation is truly the best. I am a Wedding Coordinator who works with them very often and I always feel so secure when my clients choose to hire them for their transportation needs. I never have to worry about the timeline running behind. I love the text updates they send me so I know they're on-site when I am setting up a ceremony or reception or in a bridal suite and can't stand on the corner waiting to make sure they arrive on time. Their chauffeurs truly care about their jobs and clients and it shows. I can't remember a time they didn't give my couples a 5-star treatment, from their welcoming personalities to making sure they get where they need to be on time. I can't leave without saying how wonderful Lauren Hussey is. She always goes above and beyond for my couples and works diligently to make sure everything is perfect. Nikita is also wonderful - I love our final discussions right before an event when she triple confirms details via the phone AND email to make sure everything is exactly as it needs to be. These ladies are just a couple of reasons I love BEST so much and recommend them to everyone. I look forward to each event with BEST and I'm so grateful that I get to work with them!

BEST Transportation of St. Louis's reply:

Grace, thank you so much for this review! Our team loves working with you and your brides as well and we're thrilled to hear that you have enjoyed our services so much. Lauren and Nikita really do care about every single client and are amazing at making sure that every detail is in its place. We're so proud to have them on our team and we're looking forward to working with you on many, many more weddings!
Maureen Sent on 12/20/2016

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We rented both a bus to transport the bridal party and the Bentley-Rolls Royce as our getaway car. The driver of the bus was courteous and friendly, professional and he even helped me carry my dress! The Bentley was a dream come true and was GORGEOUS in photos!

We rented both a bus to transport the bridal party and the Bentley-Rolls Royce as our getaway car. The driver of the bus was courteous and friendly, professional and he even helped me carry my dress! The Bentley was a dream come true and was GORGEOUS in photos!

BEST Transportation of St. Louis's reply:

Maureen, we are thrilled to hear that you enjoyed our vehicles! We're so glad that our services helped you create such beautiful memories! We love hearing fun stories about our chauffeurs in action too, so thank you so much for sharing that with us! When transportation needs come up in the future, we hope you'll give us a call! We would love to work with you again.
Ashlee Sent on 06/12/2018

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I recommend BEST to all of my clients. I’m a wedding planner and from the day I contact them for a quote to day of the wedding, their communication is prompt, and professional, their chauffeurs are always friendly and willing to go the extra mile (helping my team carry our clients’ boxes to the hotel - even to the room which was totally unnecessary but saved us many trips), and most of all they are reliable! I’ve been coordinating wedding for almost 10 years and they are my number one go to.

I recommend BEST to all of my clients. I’m a wedding planner and from the day I contact them for a quote to day of the wedding, their communication is prompt, and professional, their chauffeurs are always friendly and willing to go the extra mile (helping my team carry our clients’ boxes to the hotel - even to the room which was totally unnecessary but saved us many trips), and most of all they are reliable! I’ve been coordinating wedding for almost 10 years and they are my number one go to.

BEST Transportation of St. Louis's reply:

Ashlee, thank you so much for leaving a review for us! We're so glad to hear that our chauffeurs have gone above and beyond for you and your clients. Our team is very proud of them representing our mission so well. Lauren, Nikita, and the rest of our team at BEST absolutely love working with you too and we can't wait to partner with you on even more fabulous weddings!
Cathy Sent on 03/28/2016

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Craig was our driver for both the bus and getaway car and he was the utmost professional, friendly, helpful person. He helped all the bridesmaids into and out of the bus, helped carry the box of bouquets and kept an eye on our things when we were taking pictures in the park - I really consider that going above and beyond. BEST transport has nice, comfy vehicles and the package we got with the bus and getaway car was exactly what we needed without having to worry about paying for a bus waiting around for our entire reception. We absolutely recommend these guys, they were great!

Craig was our driver for both the bus and getaway car and he was the utmost professional, friendly, helpful person. He helped all the bridesmaids into and out of the bus, helped carry the box of bouquets and kept an eye on our things when we were taking pictures in the park - I really consider that going above and beyond. BEST transport has nice, comfy vehicles and the package we got with the bus and getaway car was exactly what we needed without having to worry about paying for a bus waiting around for our entire reception. We absolutely recommend these guys, they were great!

BEST Transportation of St. Louis's reply:

Cathy - Congratulations on your wedding! Thank you for sharing your awesome experience with us. We are so happy to hear that Chauffeur Craig went above and beyond to make sure the two of you and your wedding party had the BEST day ever. Congrats, again! Here's to a sweet beginning!
Lauren Sent on 03/20/2016

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BEST was really the best! Our driver was so flexible in taking us from location to location. He was very professional and made all of our worries about transportation from photo locations to venue a breeze. We are so glad that we went with BEST!

BEST was really the best! Our driver was so flexible in taking us from location to location. He was very professional and made all of our worries about transportation from photo locations to venue a breeze. We are so glad that we went with BEST!

BEST Transportation of St. Louis's reply:

Lauren - Thank you so much for the kind words! We are glad you chose BEST Transportation as well! We are so happy to hear that your chauffeur was flexible, professional and made your day's transportation a breeze! Congratulations on your wedding and please let us know if we can help you in the future.
User2354756 Sent on 10/07/2015

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I would use Best Transportation again. The drivers were very polite, and even the people you speak to over the phone are very nice! I had 2 different sized buses for my wedding and both were prompt and very clean. Thank you Cheryl!

I would use Best Transportation again. The drivers were very polite, and even the people you speak to over the phone are very nice! I had 2 different sized buses for my wedding and both were prompt and very clean. Thank you Cheryl!

BEST Transportation of St. Louis's reply:

We're so glad to hear that our services helped make your wedding day special! Thank you so much for the feedback!
User2217400 Sent on 07/08/2015

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I had the hardest time finding a transportation vendor that would provide a bridal party bus for pictures and a guests shuttle to and from the ceremony/reception venue. BEST transportation worked with us to make sure we got everything we needed and were very reasonably priced. They were so helpful and flexible!!

I had the hardest time finding a transportation vendor that would provide a bridal party bus for pictures and a guests shuttle to and from the ceremony/reception venue. BEST transportation worked with us to make sure we got everything we needed and were very reasonably priced. They were so helpful and flexible!!

BEST Transportation of St. Louis's reply:

Jessica, it's great to hear that our team was able to go above and beyond to meet your needs for your wedding day! We always do our best to be flexible and make sure that your celebration goes smoothly. We really appreciate your review!
Sarah Sent on 04/16/2015

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With a wedding party of 21, I knew the transportation could be an issue. They did a fabulous job though!

With a wedding party of 21, I knew the transportation could be an issue. They did a fabulous job though!

BEST Transportation of St. Louis's reply:

Thanks for the review, Sarah! Transportation is definitely not the first thing on most couples' minds when planning a wedding, but you're absolutely right. The success of your special day really rides on getting everyone where they need to be and getting them there on time. We're so glad that we got to be a part of making your celebration go smoothly!
Dana Sent on 11/15/2012

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Ask for Jason Kurtz he is the best ! Had an issue with a price qoute at the company though. They gave me one then said it had to be more sice it was a wedding. We meet in the middle but thought them not honoring the first price wasn't professional. Twice as much cause I'm wearing white ? I told the rep it was a wedding at the get go.

Ask for Jason Kurtz he is the best ! Had an issue with a price qoute at the company though. They gave me one then said it had to be more sice it was a wedding. We meet in the middle but thought them not honoring the first price wasn't professional. Twice as much cause I'm wearing white ? I told the rep it was a wedding at the get go.

BEST Transportation of St. Louis's reply:

Dana, thanks so much for the feedback! We're so sorry to hear that there was trouble with the pricing. Since the time you booked with us, we have actually implemented some new quoting tools to eliminate the risk of quoting you at a lower price than we end up billing you. We hope that we get the opportunity to work with you again for any future transportation needs!
User942194 Sent on 09/21/2012

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They were on time, took us to the Columns the waited and took us around to take our photos. The vehicle we
selected was clean and really nice, we had an awesome upgrade vehicle. The limo was awesome! Lots of fun, comfortable, lots of room. Made the day more special.

They were on time, took us to the Columns the waited and took us around to take our photos. The vehicle we
selected was clean and really nice, we had an awesome upgrade vehicle. The limo was awesome! Lots of fun, comfortable, lots of room. Made the day more special.

BEST Transportation of St. Louis's reply:

Thanks for the review! We're so glad to hear that you BEST Transportation limo made your wedding day special and unique! We absolutely love hearing stories like yours! Congratulations!
Lisa Sent on 02/07/2011

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Best Transportation was the best. The driver was on time and very courteous. We had to make some stops for photos and were given the red carpet treatment (literally). It was so much fun. We loved the pricing structure. You don't get charged a lot for going over your time a little.

Best Transportation was the best. The driver was on time and very courteous. We had to make some stops for photos and were given the red carpet treatment (literally). It was so much fun. We loved the pricing structure. You don't get charged a lot for going over your time a little.

BEST Transportation of St. Louis's reply:

What a great story, thanks so much for sharing! Our entire team LOVES to give all of our guests true red carpet treatment. So glad to hear that our services were a high point of your wedding day! We had fun working with you too. Congratulations!
Emily Sent on 10/06/2009

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We had Jon, he was great, on time and very professional.
We had full stock of water waiting for us. The bus was for 32-35 people I believe, we only had about 25 and it was semi tight. We did use some seats for coolers an bags but over all great experience. We had a getaway car and he drove us around. We asked him to take some pictures of us and he did it gladly.

We had Jon, he was great, on time and very professional.
We had full stock of water waiting for us. The bus was for 32-35 people I believe, we only had about 25 and it was semi tight. We did use some seats for coolers an bags but over all great experience. We had a getaway car and he drove us around. We asked him to take some pictures of us and he did it gladly.
Amanda Sent on 10/14/2009

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Gave wonderful service, would highly recommend to others!

Gave wonderful service, would highly recommend to others!
Patty Sent on 02/16/2010

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Very classy service!Our limousine was super clean and very comfortable.We got to our ceremony on time and had fun along the way.

Very classy service!Our limousine was super clean and very comfortable.We got to our ceremony on time and had fun along the way.

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