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Best Western Premier, The Central Hotel and Conference Center Reviews

Best Western Premier, The Central Hotel and Conference Center

Best Western Premier, The Central Hotel and Conference Center

Harrisburg, PA
4.9 out of 5 rating, 17 Reviews
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Reviews

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4.9 out of 5 rating
4.9 out of 5 rating
17 Reviews
98% recommend it
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Awards

17
Weddingwire
4.9/5 17 reviews
Google
4.5/5 2148 reviews
  • Megan
    Megan Sent on 02/05/2022
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    Is there a word better than perfection?

    I cannot begin to describe the PHENOMENAL service and guidance from Jessica and her team. The entire hotel staff was superb. There was nothing bad I (or any of my guests) could say about this hotel. The food was outstanding, the staff was SO kind and helpful and super fun! Jessica and her team made our wedding reception a night to remember. The room was breathtaking. I envisioned it and it was brought to life. Just writing this review is making me overwhelmingly emotional because of how truly incredible every single person in the hotel is. If you are thinking about booking here for any event, do it! Don’t even second guess it. You will NEVER regret it.

    Best Western Premier, The Central Hotel and Conference Center's reply:

    Thank you so much! It was as pleasure working with you! We are so happy you enjoyed your time with us and are so thrilled with you sharing this experience. It truly is a team effort! Best wishes to both of you!
  • Carissa
    Carissa Sent on 11/29/2021
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    Excellent Reception Option

    My (now) husband and I had such an incredible reception at the Best Western. Megan was amazing in helping us plan all the details in the year and a half before the wedding. She replied to emails quickly (even after hours) and was very flexible with us. We were able to add awesome station options like a mashed potato bar and a nacho station that everyone loved during cocktail hour. We were able to pay a small amount extra to have the BW do all the decorating and they did an amazing job. The room and all the tables looked great. Everyone seemed to enjoy the meal (we did the plated dinner) and the late night snacks. The ballroom is very large and you can pay for the chair covers through the hotel which is very convenient. The basic linens are included and they have preferred vendors with the hotel putting money towards centerpieces and the cake. The BW made planning super easy and I 100% recommend them

    Best Western Premier, The Central Hotel and Conference Center's reply:

    Thank you so much Carissa! It was an absolute pleasure working with you and your family, and I wish you and Malachi a lifetime of happiness and love!
  • Jenna
    Jenna Sent on 10/28/2019
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    100% recommend!!!!!!

    I 100% RECOMMEND BEST WESTERN FOR YOUR WEDDING!!! I am currently a graduate student receiving my PhD in anatomy at Penn State University College of Med. There is not a lot I could have done to help set up or tear down for my ceremony or reception, and my hubby and I are on a budget. We had the reception at Best Western, not the cereomy (you can also have your ceremony here). The staff AMAZING, the event coordinators AMAZING, the space AMAZING. The event coordinators I worked with were Jessica, Morgan, Courtney, and Kirsha. Jessica helped me originally but left before my wedding because she had a baby. Morgan took over for her. They didn't miss a beat. EVERYTHING was in order even though the event was handed off. Courtney and Kirsha helped the day of and during the hand off for my wedding. EVERYONE was accommodating, professional, organized, and all of the above. This location was beautiful AND affordable. the cost for dinner was $89 per person (this includes tax and gratuity). $67 for the cheapest dinner option which we had a choice for two entrees both were AMAZING. $27 per person for the cheapest bar option. Even the guests were impressed with the meal! The dinner included vegetable stationed apps with cheese and crackers and dips. I got to choose 4 additional horderves which was stationed fruit assembly, bacon jam tart, asiago phyllo wrapped asparagus and crab cakes. ALSO included in the price was an appetizer, we chose cheese tortellini, and a side salad with choice of two dressings, and bread and butter. During the social hour we had our own PRIVATE room for the bridal party!! We had our own drink station and horderve set up. EVERYONE was take care of. OH and the kids under 11 get their own meal for $19 and kids under 2 are FREE! The event coordinator also offered a vegetarian meal for three of my guests and accommodated my gluten free aunt and an aunt that had other dietary restrictions. ABSOLUTELY AMAZING. As husband and wife they set up our suite the night of our wedding with wonderful surprise gifts AND we got a free night stay and free breakfast in the pub the next day. I was also able to reserve space in the pub for breakfast so our family could enjoy breakfast with us. There were very few hiccups at the hotel with communication of staff but everything was resolved and taken care. I really have nothing to complain about! The photos I posted give you an idea of how they set up everything but they don't do the place justice. I recommend going to their wedding website and looking at ALL the wonderful pics and details! https://thecentralhotelharrisburg.com/weddings/wedding-venue/

    Best Western Premier, The Central Hotel and Conference Center's reply:

    Jenna,

    Thank you so much for sharing you experience with us! We are thrilled you were pleased with Your Day and pride ourselves with communicating as a TEAM! We wish you both the very best!

    The Central Hotel
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  • Brittiany
    Brittiany Sent on 06/12/2019
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    A definite must for your reception!

    Jess and her team were absolutely amazing! The room looked absolutely stunning, the food was great, and they made sure I didn’t have to worry about a thing the day of! Jess made sure to go over every detail of the room and the timeline of events and even offered suggestions as to what worked for other receptions! I HIGHLY recommend booking your reception here!

    Best Western Premier, The Central Hotel and Conference Center's reply:

    Thank you so much for sharing, Brittiany! We're so glad you were pleased with the outcome and happy you trusted us with Your Day! We hope to cross paths again soon!
  • A
    Amy Sent on 09/26/2018
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    Jessica Dickey was so amazing throughout the whole planning and day of process. I would highly recommend her and the best western premier. It was such a beautiful place and they went above and beyond to make sure our day was special.
  • Elizabeth
    Elizabeth Sent on 07/15/2018
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    The venue is beautiful. The staff was attentive, professional, and cheerful. Planning was a breeze with many options. Our guests raved about the food, service and atmosphere. Many guests stayed at hotel and visited the hotel restaurant. Everyone was exceptionally satisfied. Highly recommend.
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    Melissa Sent on 08/13/2017
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    We had the most amazing experience here! Our wedding was 8/5/17, and Jessica and the staff did everything to make it the most perfect day for us. Every detail was exactly how we imagined it, all questions were answered promptly, the food was delicious, and the atmosphere was great! I cannot recommend this venue more! Thank you again to Jessica, and everyone at The Central Hotel & Conference Center, for making our wedding day all we could have dreamed of and more!

    Best Western Premier, The Central Hotel and Conference Center's reply:

    Thank you for your amazing feedback! We enjoyed having you and your guests and are beyond thrilled that you enjoyed your experience with us so much. Best wishes to the new Mr. & Mrs.!
  • Tasha
    Tasha Sent on 04/18/2017
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    We had our wedding at the Central Hotel & Conference Center in November of 2016. We had an absolutely amazing time! The hotel handled all of the wedding planning and met with us on a few occasions to get an idea of what we were looking for and to plan out all of the details of our big day. We had the pleasure of working with Jessica as the date drew near, and she was absolutely incredible! She was super organized and had an amazing team that decorated the entire venue better than I could have ever imagined. Not only did they make everything look incredible, they treated us all like royalty. They always made sure that my husband and I had a drink and checked in frequently to see if we needed anything. The food was absolutely amazing too and everyone complimented every element of our big day - from the hor d'oeuvres, to the main course, to the beauty of the hotel itself, and of course the awesome staff. Even as the night came to a close, they let us dance out the last few songs while they cleaned up. Some of the staff even came out to dance with us when they were done and it just really made the whole experience very special. We do not have one complaint about our experience, and wouldn't change a single thing if we had to do it all over again. A huge thank you to Jessica, Mike and the entire staff at the Best Western Premier!
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    Kaitlyn Sent on 10/07/2016
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    The staff was very friendly and easy to work with. They made sure that everything went smoothly and that I didn't have to worry about a thing! Definitely recommend to anyone. The food was amazing too!
  • User2565919 Sent on 03/31/2016
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    My husband and I chose to have our ceremony and reception here in March 2016. The event coordinator, Erica, was extremely helpful and accommodating. The staff was very professional and friendly. The rooms were very clean and comfortable to stay in. The food was amazing. We have already recommended others to get married here! This venue made an already special day above and beyond what I dreamed of.
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    Shantell Sent on 01/29/2014
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    My husband and I absolutely loved having our wedding reception at the Best Western Premier. We worked with a very talented and professional wedding coordinator, Dana Feaser. Her team brought our vision together. Working with them was very easy. Our guests have shared us that they enjoyed the ambiance, cocktail hour, the delicious food, and how great it was to stay at the Best Western Premier. You will not be disappointed!
  • michelle
    Michelle Sent on 11/01/2011
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    Beautiful venue at a great price! Dana Feaser, the event coordinator, was awesome. She has an upbeat personality, very organized, and works with the bride and groom with every detail. Her response to many of my requests was always, "no problem" My guest said the food (buffett style) was great. As a nervous bride I don't think I ate a thing! Website is very easy to make reservations, rooms were blocked for my out of town guests. Staff at the hotel handed out gift bags (that I made) to all of my overnight guests. Carmen, the maitre'd was superb! My entire night was perfect!
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    Eric Sent on 10/05/2011
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    This hotel is now called The Central Hotel and Conference Center, owned by Best Western.

    My wife and I and all our guests had a wonderful time. The food was great (chicken cordon bleu & beef tips) and the Heritage Room was set up beautifully for our reception. We didn't have to worry about a thing. Dana Feaser, the events planner, was gracious and very friendly.
  • E.M.
    E.m. M. Sent on 01/28/2023
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    Wonderful Wedding Venue

    When my daughter became engaged I knew we wanted to plan an elegant and easy wedding. When I studied wedding venues I always came back to the Best Western Premier due to the beautiful setting, the tiered levels of services which meant I could control my budget, and access to overnight accommodations for our out-of-town guests.

    As I looked over and compared costs between various local venues, the Best Western Premier offered us the best option for an affordable and elegant wedding. For us, service was important since we felt we couldn't do everything ourselves. I didn't want to miss out on my daughter's and son-in-law's special day. Because it is a full service hotel that is used to big events we knew they would handle the reception without a hitch.

    When we met with Jessica Dickey we knew she would be an excellent wedding coordinator from the start. She is knowledgeable, energetic, and has loads of people skills.

    The day of the event I found that Jessica had decorated the room beautifully. I had put a lot of thought into how we wanted it to look, but our time line meant I couldn't be there in person while the reception venue was being set-up. No worries, Jessica did such a marvelous job I almost cried tears of joy when I saw it.

    We were so glad that the Best Western had a gorgeous space for our cocktail hour too. It made our guests feel relaxed and gave them a chance to catch up as many hadn't seen each other for quite a while due to the pandemic.

    Jessica worked with our chosen venues to ensure the day ran smoothly. The Best Western also recommended to us our cake baker and florist which helped us greatly.

    The food was delicious and the wine, beer and open bar was a hit with our guests. The service was excellent. They handled everything well.

    I would highly recommend the Best Western Premier. Our daughter's wedding reception was everything we hoped it would be thanks to the professionalism and quality service of their entire staff.

    Best Western Premier, The Central Hotel and Conference Center's reply:

    Thank you so much for sharing your experience! Your feedback and kind words are greatly appreciated. I enjoyed planning with you and love the photos! ~Jessica
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    Michael V. Sent on 10/14/2019
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    Job well done all around.

    Service and food was great. Our guest were very pleased with our food selection and buffet style for a lunch reception.

    Best Western Premier, The Central Hotel and Conference Center's reply:

    Congratulations to the two of you! It was a pleasure having your special event at our property. Thank you for your review. We wish you the very best in your life together as husband and wife!
  • Meike
    Meike Sent on 02/26/2013
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    Four Points by Sheraton is now a Best Western Premier, Central Hotel and Conference Center. It is very "central" in term of location (off Union Deposit Road and very close to stores, i.e. Giant, AC Moore, etc...). In my opinion, the best event coordinator (Dana Feaser) anyone could ask for. Dana is very easy to work with, efficient, but personable. I am very happy with service provided; the wedding package including the wedding cake, table centerpieces, and an overnight hotel stay with breakfast buffet @ adjacent Irish restaurant (O'Reilly). The hotel room is very roomy and clean; bed is comfy, breakfast too was good!

    I think if you book the wedding for Fri or Sun, you'll get 25% discount, or something like that. Definately a venue to consider for weddings in Central PA. Thanks to all BWP hotel staff in making our wedding a memorable one! Greateful couple, Ivan and Meike.
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    Andrea Sent on 07/20/2010
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    There were several issues that came about with my using this venue for my wedding reception. After going back & forth with several meetings &/or telephone calls, some of the issues were finally resolved. Other issues were not. In particular, an issue that came about with my planned dinner menu. The appearance of the venue, I was satisfied with. The quality of service & set up for the event, I was quite disappointed with the overall end result.
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