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BETTIS FLORAL EVENT DESIGN Reviews

BETTIS FLORAL EVENT DESIGN

BETTIS FLORAL EVENT DESIGN

West Mifflin, PA
3.3 out of 5 rating, 11 Reviews
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Reviews

3.3 out of 5 rating
3.3 out of 5 rating
11 Reviews
66% recommend it
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    Kiana C. Sent on 02/01/2020
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    Magical!

    Sherry from the moment I met her, she told me that she’s going to make my day magical! Every meeting I showed her my vision and exactly what I wanted and she made it happen. I had a winter wonderland and it wouldn’t have been possible without her and her team. The big day arrived and when I saw everything my heart dropped. She literally executed my vision to the T!! It couldn’t have been more perfect. People are still talking about my wedding and how magical is was! The decorations flowers just everything was out of this world. Words can’t express how grateful I am. Book her now!! I promise you won’t regret it!

    Photos from Sheronda Seawright photography
  • User2053418 Sent on 02/27/2015
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    Sherry is wonderful to work with - she is very receptive to your ideas and does a great job bringing them to life! The bouquets and centerpieces for my wedding turned out beautifully. I highly recommend Bettis to anyone looking for a wedding florist!
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    Melissa Sent on 10/06/2013
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    We booked our reception at the Marriott City Center in Pittsburgh and their package included the centerpieces from Bettis Floral. I was shown some of her work through a book at the hotel and decided to have Sherry do my bouquets, boutonnieres and corsages. During our first meeting I shared my ideas and she helped guide me on linen selections. I wanted an all white romantic feel for my reception and Sherry definitely helped me accomplish that! Everyone loved the flowers and was thrilled that they were able to take the centerpieces home! My family members still had our centerpieces on display a week after the wedding! I would definitely recommend Sherry and Bettis Floral for your wedding!
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    Desiree Sent on 05/14/2013
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    I was beyond ecstatic when I saw my flowers!!! They were incredible! Sherri worked so long and hard and was so patient with me in the planning process (especially since I contacted her kind of late!). Everything was great and I coulnd't recomment her enough!
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    Desiree Sent on 05/15/2013
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    I worked with Sherri and she's so great! She was so patient with me especially since I contacted her late in the planning stage after my previous florist did not work out. I cried when I saw my bouquet and cried harder when I walked into the ceremony site prior to the guests arriving! The flowers just blew me away! Everything turned out more beautiful that I could have ever imagined!!
  • User2153772 Sent on 05/29/2015
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    Our wedding guest could not say enough of how beautiful the flowers were for the ceremony and reception. The only complaint would be the wristband beads were very cheap. I have had flower wristbands before and had beautiful pearls as the wristband.
  • User2751770 Sent on 09/01/2016
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    Flowers were beautiful but not what we had agreed on and did not look like my sample meeting. Very disorganized. She took months to reply to emails, had to reschedule multiple times to meet

    BETTIS FLORAL EVENT DESIGN's reply:

    First of all, thank you so much for complementing the floral arrangements. I have no idea who you are so I cannot directly address any issues that you may have. With each bride the contract are being approved 2 weeks prior to the wedding and we have the bride approve and sign off on each contract. Bride has an opportunity to review the contract with each items listed along with detail description on each item. If items are not listed we would have no idea we are suppose to be deliver non listed items. Now we have added decor board which we have pictures next to the description along with contract for bride to review and final approve.
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    Leah Sent on 10/27/2016
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    We did linens and chair covers through them. Honestly the chair covers were stunning, we did the stretch covers with sequin bands but I saw them online to buy for the exact price they were renting them for so I should have just bought them and sold them later to make some money back. I went with them because I wanted it to be easy but it was anything but easy. You have to email them about 3 times and then try calling them twice just to get a response. I gave the lady my order 5 times in emails and she kept messing it up. I paid $65 for a sparkly cake table table cloth and the day of my wedding it showed up in the wrong color and there was nothing at that point they could do. Honestly I wouldn't use them again.

    BETTIS FLORAL EVENT DESIGN's reply:

    Leah, this was a miscommunication. I had no idea the cake table was a serpentine table rather than a round table. If we would have used the Ivory rounds the majority of the tables will not be covered so rather we used our very expensive glitter backdrop material, this way it was long enough to cover the entire table. We won't told that the table size until the day of the event and we had no time to get the right size cloth for you. You were not charged for the cloth and you had an upgrade at the same time. I am happy to know that you like the chair covers and sash. The price of the cover is very reasonable, please keep in mind the advertised price online does not include shipping, delivery setup and cleanup.
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    Monika Sent on 06/17/2024
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    Huge disappointment!

    Sherry disappointed us beyond words. We used her for our wedding florals and I wish we went with another vendor. It’s been 3 weeks since our wedding and I cannot stop crying about how terrible Sherry treated our wedding day. All of our photos and videos came back from our day and it’s absolutely ruined by Sherry’s lack of professionalism and quality. She was difficult to work with as her communication needs to be improved, but we decided to look past that as she was the preferred vendor from our Venue. We were excited to work with her throughout the planning process but on the day of our wedding, it was a huge disappointment. Overall, we paid +$1,600 for an incomplete sweetheart table, six bare tables with no centerpieces, no bouquet for the bouquet toss, no corsages for our grandparents. Please reconsider.
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    Heather M. Sent on 10/01/2019
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    Unprofessional and very scattered

    The absolute worst vendor I have worked with. They didn't take any notes from our meetings and ended up providing the wrong colors for our reception and the flowers were turning brown before the reception started. Instead of apologizing, she blamed me and told me she is just a simple florist.

    BETTIS FLORAL EVENT DESIGN's reply:

    Heather, just for my defense everything was on the invoice I have sent to you 10 days prior to the wedding and everything including the colors was noted on the invoice and you have viewed 10 times plus 4 times after the wedding was over. we have communicated within that 10 days and you have pointed out 2 things to add but never pointed out there was a discrepancy on the colors. I simply cannot go with something that is not on the invoice. The reason I said I am a simple florist because you have used a double negative statement to say that I did not give you a centerpiece for the head table. However that is not in the invoice that I have sent you. I believe that I have given you my best services and everything on my end is well documented. I have reached out to you August 31st and you reply back on 9/12. We describe everything on the invoices so you can review and make sure its correct. The color was mentioned more than 3 times on the invoices. Thank you very much
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    Stephanie Sent on 06/19/2015
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    Not worth the stress she will add to your life leading up to your wedding!!! I waited for four weeks to get my final proposal from her. I was now less than a month away from my date....After multiple emails from myself and my wedding planner, she sent me a half put together proposal that was missing multiple wedding party members and had a TON of spelling mistakes - it made it obvious that she threw something together in about 5 minutes. I had to have multiple calls with her in the last weeks leading up to my wedding where I was repeating the same things over and over again since she would forget what we talked about in our last meeting. The proposal wasn't correct until the week of thanks to her deleting things that were correct off of prior proposals. A bride's biggest worry should not be will she remember the wedding party's flowers??, let alone will she even show up?!?!?! From other stories I heard, these were very valid concerns. Sherry is very unprofessional and unorganized. Do not add extra stress to your planning! Find yourself another vendor!!

    BETTIS FLORAL EVENT DESIGN's reply:

    Stephanie, I still remember all the emails that we had and I apologize for the experience you may have felt prior to the days of your wedding or any stress that I had caused you. One of the things which is no excuse is that English is not my first language and sometimes that the auto correct do not help either. Some of the misunderstandings are also caused by the chain mail system that yahoo has now and it can really get confusing. From 11/25/2014 to 5/30/2015 we have exchanged over 131 emails. I do apologize some of the correspondence was not prompt. I am grateful for this review and it helps me to learn to organize my emails better now. I am also so thankful that your mom had written me this nice note. Thank you so much! Hope all is well. Sherry,

    The flowers and decorations were all beautiful and made the day especially nice! Thanks for all of your hard work!

    Judy