Biebel's Catering and Rental Reviews
Reviews
3.9 out of 5 rating
3.9 out of 5 rating
20 Reviews
78% recommend it
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Featured
![Alyssa]()
Alyssa B. Sent on 01/29/2020Fantastic Food and Service
Biebel's was a dream to work with for our wedding! They helped us navigate everything from appetizers, desserts and the main meal! We even were able to rent a popcorn machine from them! We loved the food, and so did our guests! Their staff is incredible, thoughtful and so helpful! They were great at communicating and they arrived on time and did everything we needed and more! -
![Tarrah]()
Tarrah Sent on 12/18/2023Great food great service!
The food was great the service was great even the leftovers were great! My friends and family loved the food will definitely be using them again for future events when needed. They respond to emails quickly and are reasonably priced. I would highly recommend them as they have a variety of meal options from breakfast, brunch, lunch and dinner. If you don't see something on their menu definitely ask!! We wanted hot chocolate instead of tea and they were very accommodating to making this adjustment if we wanted to make the change. They set everything up and do all the takedown as well. Cake cutting and serving was a great plus for us to add for our special day. -
![Robyn]()
Robyn Sent on 08/10/2022Best Pig roast ever!!! Also rentals were easy!
If you want a caterer for your wedding don’t look any further! This place is amazing I was able to rent tables and chairs and linens and all of it was amazing. So very happy to work with all of them. Everything was just amazing.Biebel's Catering and Rental's reply:
Hi Robyn - thanks for your kind words and review! We are so glad we were able to cater a Spanferkel Pig Roast for you and help with rentals. We'll be sure to pass along your praise to the caterers are well! -
![Haylee]()
Haylee G. Sent on 04/24/2022Great Communication Great Food
Biebels catered our wedding on 4/23/22 with broasted chicken, meatloaf, and sides. They also did the cookies for our dessert table. The food was amazing and so was the service! a very easy company to work with and excellent communication leading up to the big day. 100% recommend.Biebel's Catering and Rental's reply:
Hi Haylee - thank you for taking the time to provide your review! It was a pleasure working with you and we were so glad to be part of your big day! -
![Chelsea]()
Chelsea O. Sent on 10/11/2021Absolutely amazing
We absolutely loved our choice of caterer they did a phenomenal job!! And the food was so amazing 10/10!!!!Biebel's Catering and Rental's reply:
Thank you so very much for the kind words Chelsea! And our happiest congratulations to you both!! We truly enjoyed working with you to make your special day amazing! -
![Kayla]()
Kayla Sent on 09/29/2019Excellent Punctuality!
The food was great, they arrived early for set up and there was more than enough food that we were taking home huge trays. -
![Daryl]()
Daryl L. Sent on 12/29/2018Great service and staff
It’s very stressful planning a wedding. Dave at Biebels catering was awesome. Food was excellent, we had many compliments from our guests. I highly recommend Bieber’s catering. -
User4811215 Sent on 08/02/2015Biebel's was extremely helpful in coordinating our catering. Paul knows his craft well and wants to make sure all his wedding customers are well taken care of! He was very helpful in helping us decided which options would be best. Paul offers the experience you want. We wanted a no-fuss, simple, and tasty buffet. We had three servers to man the buffet and drinks (I HIGHLY RECOMMEND YOU DO THIS NO MATTER WHAT), and a complete line up of tasty dinner options. I know the stigma for wedding food is really bad, but our food was DELICIOUS. All of our guest who we spoke to raved about the tasty dinner! Paul even catered to our crazy desire for a fully functional snow cone machine. He was great! I highly recommend him. -
User4811217 Sent on 09/02/2015Biebel's catering provided an outstanding meal for our backyard wedding. It was an extremely hot day, but the staff looked professional and the guests were thrilled with our menu.
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User4811207 Sent on 07/15/2015I used Biebels for some rental items (tables and linens and plates) and a few catering items (appetizer items like veggie, fruit, and cheese/sausage trays) along with a few miscellaneous things like a popcorn maker. The have a very wide variety of items to choose from and even delivered (and picked up!) the items as our venue was about 30 minutes out of Green Bay. I didn't really use them for a whole lot but the items we rented were just as expected with the exception of the fan. We had rented a large fan to keep the dance floor cool, and the cord was broken (exposed wires) and Beibels had used electrical tape to "fix" it and taped it to the body of the fan, i'm assuming to make sure it wasn't over bend in certain directions but the problem was that this allowed about 6 inches of cord length to plug into anything, whiiiich is pretty difficult, we ended up having to get an extension cord to get it to work, but once plugged in, it worked great. Everything else, food included, was great and prices are very comparable to other similar companies in the area. I would definitely recommend their services to anyone having an event. -
![Mandy and Darren]()
Mandy Sent on 06/26/2016Paul is very knowledgeable in the catering business. He also gave good recommendations re: placement of food on tables and the buffet. A couple of downfalls came when it was time to finalize the number of guests and then pay for the total. They were unorganized with those two aspects but otherwise the food was great!! -
![Adrian]()
Adrian W. Sent on 09/17/2020Too expensive and low quality
Biebels did not shine for our Green Bay wedding! They were expensive, not very tasty, and did not go above and beyond.
We paid a ridiculous $33.42 per person for a buffet style. We had a pig on a spit but they never showed off the spit and just had the meat in a tray, which was very dry. We had a 7 layer salad, baked beans (very good), stuffing (very bad), mashed potatoes, german potatoes, sauerkraut, broasted chicken (very good). We served pies and cake, all of which was very average! They provided paper plates and paper towels. Appetizers was a cheese and sausage spread, vegetable tray and a smoked salmon (which we had to pay separate and deliver to them)
They also provided the table clothes which we had to pick up and return.
We received an email 3 days before our wedding that the smoked salmon that we ordered months ago was not available but if I wanted to drive to another city to pick it up and bring it to them I could. What!?
I ended up calling the same company that they use and got it locally. I had to drive locally and pick up the fish and bring it over to Biebels, the day before the wedding. As if we did not have enough things going on.
They were nice to work with but their performance, quality, and price scored them this poor review.
Biebel's Catering and Rental's reply:
Adrian – we are sorry you are disappointed with your Biebel’s experience. Yes, your price per person was inflated because you added an additional side, meat and desserts – above and beyond what the menu price per person generally runs. But it also included a personnel charge for your served buffet, cake cutting service, gratuity, venue royalty fee and linens.
Our pigs are not roasted on a spit as you can see pictured on our website. As you may recall, due to the rain we were forced inside for carving. Because your venue required maximum social distancing standards, we did not have space on the event floor and were left with the kitchen as our last option. This was discussed with you before your wedding for your approval – of which you said – sure, that’s fine.
We’re happy you enjoyed most of our food – and it seems your guests did as well. As a matter of fact, we received an email this morning from one raving about the German Potato Salad. We do offer tastings which many take advantage of.
Stated on our menu and our communications with you – we include disposable heavy- duty paper plates (think Chinet), heavy duty napkins (think Vanity Fair not paper towels), heavy duty plastic utensils and disposable cups. This is all in an effort to keep your costs down. You never expressed any concern about these disposable items for your pig roast prior to your wedding.
Bridal couples typically like to have linens in advance to decorate the guest tables. We could have easily delivered and picked up your 26 table linens for a $46 fee. You asked to pick them up and return them. We would have taken them back with us that evening however your guests were still using them.
Your smoked salmon statement is not true. Our supplier – different from where you purchased the smoked salmon – could not get this product due to supply issues related to the pandemic. When you mentioned how important it was, we suggested an Algoma supplier. We had no idea they had a Green Bay store.
As far as above and beyond goes, we did our part in keeping you and your guests safe that evening by being masked and gloved while maintaining a high level of customer service - even delivering a plate of appetizers to you and your bride so you wouldn’t miss out on anything. Your event planner went to the venue the week before to verify and confirm the set up.
Our team is working hard in these difficult conditions bringing weddings and other event plans to fruition for our customers despite limitations put on us due to this pandemic. We’re sorry if you feel we fell short of your expectations, yet we will continue to serve our customers delicious food, provide an exceptional catering staff and outstanding customer service.
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Skye Sent on 09/07/2020
Great start, horrible ending
To start I will say the food was delicious and the girls we worked with leading up to the wedding were wonderful. The day of however, that was a mess. The reason I am really disappointed, and even disgusted, is how they handled my cake. Paying for a service and I literally had more than one person ask if we let one of the children cut it. Every piece was a different size, some a crumbly mess and others big enough serve 3 people. Cake and frosting was smeared all over the table cloth making the entire station look just gross. And then to top it off (pun not inteded) the cake topper which I told them I wanted to save was just tossed to the side and covered with cake, fronting, and fruit. Due to it being delicate I cannot get it fully clean and it is just ruined now. When I emailed them about the experience we never even got a response.Biebel's Catering and Rental's reply:
Skye – we are happy to hear you enjoyed the food served by our caterers at your wedding. Regarding your cake, generally we know in advance when we are going to be asked to provide the cake cutting service. We bring the proper tools and work to a diagram that is provided to us. In this case, after working with primarily the groom on much of the pre and final planning, we asked if there was anything else our caterers needed to be aware of for your special day. Cake cutting was never mentioned during any of our many conversations or on any of the documentation we provided listing how the caterer time was to be spent. We were prepared to fulfill the services we were asked to do and our team did a terrific job. They were not, however, prepared to cut your wedding cake. Instead of refusing as we did not tell them that was an expectation, they did their best with the tools on hand.
With any review like this, we always believe there is an improvement opportunity for us and we have put steps in place to prevent any miscues like this in the future. We work hard to make this a beautiful, seamless event for our customers from the event planners, to the kitchen staff and the caterers and are very good at what we do.
Communication is key and guarantees a successful outcome. Having a task asked of us during an event without any mention during the planning process – even when prompted and documented – suggests the responsibility should be shared amongst all parties and not lie solely with Biebel’s. -
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