Bijou Bridal & Special Occasion Coral Gables Reviews
Bijou Bridal & Special Occasion Coral Gables
Miami, FL4.6 out of 5 rating, 23 reviews
4.6
23 reviews
Reviews
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4.6 out of 5 rating
4.6 Very good
4.6 out of 5 rating
23 reviews
92% recommend it
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Quality of service 4.6 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.6 out of 5 rating
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Value 4.6 out of 5 rating
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Flexibility 4.6 out of 5 rating
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Bryce K. Sent on 12/08/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Prices, But Store Has Closed
We found our wedding dress hear and we got it for a wonderful price, however, the store has been officially closed down.We found our wedding dress hear and we got it for a wonderful price, however, the store has been officially closed down. -
Quality of service
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Kelly Sent on 03/03/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful store and the best staff!
Everyone here was so helpful and nice, the dresses are beautiful, and the owner was so helpful and responsive! Absolutely love my dress! Would definitely recommend looking for your dress here!Everyone here was so helpful and nice, the dresses are beautiful, and the owner was so helpful and responsive! Absolutely love my dress! Would definitely recommend looking for your dress here! -
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Silver Sent on 10/22/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
WOW. Every part of my experience with Bijou was perfect. I had gone to a few other salons throughout South Florida before stopping at Bijou and hadn't yet found anything that fit my glam princess vision. As I was getting married in Vegas, I was looking for something big and bold and with a lot of bling. However, my budget was limited. After stepping into Bijou, I knew this was where I was going to find my dress. My consultant actually selected the dress I wound up picking- a stunning satin ballgown with a corset rhinestone-covered top, and sparkling buttons going all the way down the long train. I was nervous about physically getting the big dress to Vegas. But, the manager told me exactly how to pack it and I just had it steamed when I got there. My dress was beautiful, VERY reasonably priced, and fit like it had been made just for me. Everyone commented all night about how beautiful the dress was and was convinced that I had spent a fortune on it (I didn't so shhhhh). I really felt like a princess.WOW. Every part of my experience with Bijou was perfect. I had gone to a few other salons throughout South Florida before stopping at Bijou and hadn't yet found anything that fit my glam princess vision. As I was getting married in Vegas, I was looking for something big and bold and with a lot of bling. However, my budget was limited. After stepping into Bijou, I knew this was where I was going to find my dress. My consultant actually selected the dress I wound up picking- a stunning satin ballgown with a corset rhinestone-covered top, and sparkling buttons going all the way down the long train. I was nervous about physically getting the big dress to Vegas. But, the manager told me exactly how to pack it and I just had it steamed when I got there. My dress was beautiful, VERY reasonably priced, and fit like it had been made just for me. Everyone commented all night about how beautiful the dress was and was convinced that I had spent a fortune on it (I didn't so shhhhh). I really felt like a princess. -
Quality of service
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Gisele Sent on 10/23/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The team at Bijou Bridal in Coral Gables surpassed my expectations. From the moment we walked in, it was all smiles and cheerfulness. I was not expecting to have so much fun buying my wedding dress. After my purchase, the courtesy, patience and excellent sense of humor continued. I loved the attention to detail during the fittings and their excellent flexibility since I was flying in and needed alterations done a week before the wedding.
Our wedding day was about love, of course, but I could feel everyone’s excitement about my dress. I wish I could wear it every day! Thanks again, everyone for making the experience unforgettable!The team at Bijou Bridal in Coral Gables surpassed my expectations. From the moment we walked in, it was all smiles and cheerfulness. I was not expecting to have so much fun buying my wedding dress. After my purchase, the courtesy, patience and excellent sense of humor continued. I loved the attention to detail during the fittings and their excellent flexibility since I was flying in and needed alterations done a week before the wedding.
Our wedding day was about love, of course, but I could feel everyone’s excitement about my dress. I wish I could wear it every day! Thanks again, everyone for making the experience unforgettable! -
Quality of service
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Nicola Sent on 07/23/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely the best customer service that I received on miracle mile. Great selection of dresses and accessories . Very accommodating to my changes and requests.Absolutely the best customer service that I received on miracle mile. Great selection of dresses and accessories . Very accommodating to my changes and requests. -
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Carter Sent on 08/04/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Such a perfect dress shopping and buying experience!!! I had been to a few stores, but hadn't found THE dress yet. When I got to Bijou it was everything a girl dreams of in a dress buying experience. Everyone in the store was so attentive and great - I felt very special. I thought this type of boutique experience would come with a huge price tag, but not at Bijou. The dress of my dreams was very affordable. I continued to have a great experience when I came back for fittings and alternations. All around, a fantastic experience!! Thank you, Bijou!!!Such a perfect dress shopping and buying experience!!! I had been to a few stores, but hadn't found THE dress yet. When I got to Bijou it was everything a girl dreams of in a dress buying experience. Everyone in the store was so attentive and great - I felt very special. I thought this type of boutique experience would come with a huge price tag, but not at Bijou. The dress of my dreams was very affordable. I continued to have a great experience when I came back for fittings and alternations. All around, a fantastic experience!! Thank you, Bijou!!! -
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User2579937 Sent on 04/18/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Had a wonderful experience at Bijou Bridal! Very relaxed atmosphere, not uptight and stuffy like other wedding boutiques. Had a great selection at reasonable prices with excellent quality. I recommend this for any bride looking for a beautiful dress without the stress!Had a wonderful experience at Bijou Bridal! Very relaxed atmosphere, not uptight and stuffy like other wedding boutiques. Had a great selection at reasonable prices with excellent quality. I recommend this for any bride looking for a beautiful dress without the stress! -
Quality of service
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Rebecca Sent on 01/13/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I visited this place three times before I finally took the plunge and bought my dress. I couldn't find my dress in any other store and I loved how patient the sales girls were. They won't show you your dress until a month though... Super nerve racking but everything turned out beautiful. I bought my veil from them as well and they give you a discount.I visited this place three times before I finally took the plunge and bought my dress. I couldn't find my dress in any other store and I loved how patient the sales girls were. They won't show you your dress until a month though... Super nerve racking but everything turned out beautiful. I bought my veil from them as well and they give you a discount. -
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Tairym Sent on 10/22/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My dress was beautiful and everything I ever dreamed it would be. The employees and the woman who handles alterations were all very nice and the turn around time for the alterations was very fast. The dress fit perfect! The only thing was that the dress took a while to arrive but it was delivered in time for both initial and final fitting before the wedding date.My dress was beautiful and everything I ever dreamed it would be. The employees and the woman who handles alterations were all very nice and the turn around time for the alterations was very fast. The dress fit perfect! The only thing was that the dress took a while to arrive but it was delivered in time for both initial and final fitting before the wedding date. -
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Laura Sent on 11/30/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everyone at Bijou Birdal was super helpful and nice. They were there for me every step of the way leading to my wedding day, whatever concern or question I had, they helped me. My dress was beautiful and fit perfectly. I definitely recommend this place, they also have a great variety of gorgeous dresses all for different budgets.Everyone at Bijou Birdal was super helpful and nice. They were there for me every step of the way leading to my wedding day, whatever concern or question I had, they helped me. My dress was beautiful and fit perfectly. I definitely recommend this place, they also have a great variety of gorgeous dresses all for different budgets. -
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Roberta Sent on 09/21/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great customer service and unique dresses! LOVE IT!Great customer service and unique dresses! LOVE IT! -
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Shamen Sent on 07/02/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My dress was GORGEOUS!!!! My champagne blush fit and flare dress was one of the highlights of the wedding. It fit great and color complimented me very well. The ladies at this store gave me great service and feedback and made my selection very easy. Their seamstress is magnificent and got my dress perfected. Thank you again.My dress was GORGEOUS!!!! My champagne blush fit and flare dress was one of the highlights of the wedding. It fit great and color complimented me very well. The ladies at this store gave me great service and feedback and made my selection very easy. Their seamstress is magnificent and got my dress perfected. Thank you again. -
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User2231562 Sent on 07/18/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful selection of Bridal Dresses. Staff is very helpful.Wonderful selection of Bridal Dresses. Staff is very helpful. -
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Susie Sent on 07/06/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great boutique with unique dresses by an in house designer. Completely professional, yet friendly and supportive throughout the entire process. For the final fitting, I had flight issues, and the team delayed slightly after hours to allow me to see my daughter in all her radiant glory. We loved the team here!Great boutique with unique dresses by an in house designer. Completely professional, yet friendly and supportive throughout the entire process. For the final fitting, I had flight issues, and the team delayed slightly after hours to allow me to see my daughter in all her radiant glory. We loved the team here! -
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Talia Sent on 01/20/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Why doesn't this place have a review yet?! Went with my mom to show her a dress I thought was the one (elsewhere), but had some extra time on miracle mile so we went into bijou just for fun. Well the ladies working here were SO nice and helpful and lo and behold.. I ended up falling in love with an amazingly priced dress (yes, the ladies helped me find a dress cheaper than my top budget). I knew I couldn't let this discontinued dress go so I bought it and cannot wait for that walk down the aisle. I've never felt so beautiful. Thank you so much to the lovely ladies at Bijou.Why doesn't this place have a review yet?! Went with my mom to show her a dress I thought was the one (elsewhere), but had some extra time on miracle mile so we went into bijou just for fun. Well the ladies working here were SO nice and helpful and lo and behold.. I ended up falling in love with an amazingly priced dress (yes, the ladies helped me find a dress cheaper than my top budget). I knew I couldn't let this discontinued dress go so I bought it and cannot wait for that walk down the aisle. I've never felt so beautiful. Thank you so much to the lovely ladies at Bijou. -
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User1780985 Sent on 08/25/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Catherine and Nora are so pleasant to work with. Perfect duo that made me feel extremely comfortable. Loved the experience and loved my dress!Catherine and Nora are so pleasant to work with. Perfect duo that made me feel extremely comfortable. Loved the experience and loved my dress! -
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Kristal Sent on 01/12/20154.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had a wonderful experience! Lovely service. Nora was wonderful and I highly recommend this store for all your bridal needs!I had a wonderful experience! Lovely service. Nora was wonderful and I highly recommend this store for all your bridal needs! -
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Cat Sent on 04/10/20174.8 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
I have never been one to dream of my wedding dress, until I saw it at Bijou Bridal. I fell in love, and could not wait to put it on! The trying on of the dress can always be overwhelming, but they let me come back a second time the same day once I had some time to think to make sure I wanted that dress. I never felt rushed or pushed, when it came to the fitting of the dress I had worries about how low cut the dress was in the front, and the fixed it RIGHT AWAY. They knew exactly what I and the dress needed. The dress fit like a glove, and truly I am so happy I found it at such a nice and caring boutique. They truly love their customers.I have never been one to dream of my wedding dress, until I saw it at Bijou Bridal. I fell in love, and could not wait to put it on! The trying on of the dress can always be overwhelming, but they let me come back a second time the same day once I had some time to think to make sure I wanted that dress. I never felt rushed or pushed, when it came to the fitting of the dress I had worries about how low cut the dress was in the front, and the fixed it RIGHT AWAY. They knew exactly what I and the dress needed. The dress fit like a glove, and truly I am so happy I found it at such a nice and caring boutique. They truly love their customers. -
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Melissa Sent on 07/22/20144.5 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I got my dress here and couldn't have been happier. My dress was stunning. I went to almost every store of miracle mile and they have by far the prettiest and most unique dresses. The prices are great too! You must come here and try on dresses!I got my dress here and couldn't have been happier. My dress was stunning. I went to almost every store of miracle mile and they have by far the prettiest and most unique dresses. The prices are great too! You must come here and try on dresses! -
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User2415067 Sent on 11/07/20154.4 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
I found the perfect dress here on the sample rack! The staff were professional and very helpful. There is a flat $300 to make whatever alterations are necessary. I would highly recommend this shop.I found the perfect dress here on the sample rack! The staff were professional and very helpful. There is a flat $300 to make whatever alterations are necessary. I would highly recommend this shop. -
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Michelle Sent on 08/16/20163.9 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 3.5 out of 5 rating
$300 set alterations are great! No issues with me adding cups/extra boning and asking for as many changes as I wanted.$300 set alterations are great! No issues with me adding cups/extra boning and asking for as many changes as I wanted. -
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Kate Sent on 06/24/20142.4 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
Bijoux has a lot of really unique dresses and so that's why I got mine there -- I have never seen anything like it. The first two times we went there it was fine. We got the dress and I did my first fitting with no problem. Then, we when got there for the final fitting (after driving an hour and a half) they asked us if we could come back later. We went and had lunch and came back to try the dress on (it was just supposed to be a try-it-on-and-go kind of scenario), they made us wait to see the dress for another hour and a half! It turns out that they didn't do any of the alterations on my dress until I got there that day. Four hours later, we were able to leave with the dress. That was three days before my wedding and we wasted four hours! If they had just called us we would have arranged our time better, but they didn't say anything until we showed up.
The worst part is, we had already paid them for the alterations because they were included in the original price of the dress. And they wouldn't refund us! It was pretty ridiculous, and I feel bad because they were very nice and their dresses are beautiful, but they should have been able to admit their mistake and taken accountability for it.Bijoux has a lot of really unique dresses and so that's why I got mine there -- I have never seen anything like it. The first two times we went there it was fine. We got the dress and I did my first fitting with no problem. Then, we when got there for the final fitting (after driving an hour and a half) they asked us if we could come back later. We went and had lunch and came back to try the dress on (it was just supposed to be a try-it-on-and-go kind of scenario), they made us wait to see the dress for another hour and a half! It turns out that they didn't do any of the alterations on my dress until I got there that day. Four hours later, we were able to leave with the dress. That was three days before my wedding and we wasted four hours! If they had just called us we would have arranged our time better, but they didn't say anything until we showed up.
The worst part is, we had already paid them for the alterations because they were included in the original price of the dress. And they wouldn't refund us! It was pretty ridiculous, and I feel bad because they were very nice and their dresses are beautiful, but they should have been able to admit their mistake and taken accountability for it. -
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Brooks Sent on 12/12/20170.5 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 0.5 out of 5 rating
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Flexibility 0.5 out of 5 rating
HORRIBLE HORRIBLE HORRIBLE!!! Never buy a dress from them!!! All they care about is money, but so much in the sense that if they need to tack on $100 to your order and you have left a deposit they will refuse to continue the order until that minimal $100 is due, which is silly because I personally left 60% which is more than enough and figured They would just add it to the remainder at the end... lol ohhh but being the cheapskates that they are they refused to do so. Probably not an expierence everyone will have but if that small bs can stop a gown from being ordered and me and my husband being harassed then refusing to order it but also refusing to not refund is, seems very poorly owned. One of the worst expierences of my entire life!!! Thank GOD, I went to kleinfeld bridal!!! Now my horrific story of this Bridal Shop will be shared with all their viewers!
Whatever you do, go look at their reviews on google... I wish I would have before losing all my money to these people!HORRIBLE HORRIBLE HORRIBLE!!! Never buy a dress from them!!! All they care about is money, but so much in the sense that if they need to tack on $100 to your order and you have left a deposit they will refuse to continue the order until that minimal $100 is due, which is silly because I personally left 60% which is more than enough and figured They would just add it to the remainder at the end... lol ohhh but being the cheapskates that they are they refused to do so. Probably not an expierence everyone will have but if that small bs can stop a gown from being ordered and me and my husband being harassed then refusing to order it but also refusing to not refund is, seems very poorly owned. One of the worst expierences of my entire life!!! Thank GOD, I went to kleinfeld bridal!!! Now my horrific story of this Bridal Shop will be shared with all their viewers!
Whatever you do, go look at their reviews on google... I wish I would have before losing all my money to these people! -
Quality of service
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