Bijou Bridal & Special Occasion (Oakbrook Terrace) Reviews

Reviews

Awards

19

• Jana Sent on 12/08/2019
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  Best bridal shop

  Bijou bridal has the best bridal shop! I shopped a few different stores and the ladies at bijou made me feel warm and welcomed! They had an awesome dress selection and I chose the perfect dress from their store. Their seamstress is amazing and great to work with!

  Bijou bridal has the best bridal shop! I shopped a few different stores and the ladies at bijou made me feel warm and welcomed! They had an awesome dress selection and I chose the perfect dress from their store. Their seamstress is amazing and great to work with!
• Rebecca Sent on 11/21/2019
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  great shop with great service

  I found my dress at Bijou bridal in Sept 2018. After visiting 3 other boutiques with my mom and MOH, I was feeling a bit hopeless. I am a bit curvier, and everything I had tried on at that point did not wow me. Also, I work as plus size model/fit model, so I was really hoping to find a sample size dress since I am the right proportions for it. Bijou was our last stop of the day, and right when we walked in we were greeted warmly. They had a full wall of sample dresses, so that is where we started. My mom ended up pulling a Maggie Sottero Champagne beaded satin sample dress and once I put it on we were all in love (pictured).
  
  I live in LA and my mom/hometown Chicago. So I had to work with Bijou to ship the dress for me as well. They were so helpful and always there to answer my questions. The dress got to me safe and sound for alterations!
  
  Out of all the shops we visited, I felt the most comfortable at Bijou as well, thanks to associate I worked with. She was easy to talk to and could relate to the issues I was having with other dresses. Bijou overall felt like home. They were easy to work with, made us all feel comfortable and had a huge selection of dresses. Will never forget my experience there!

  I found my dress at Bijou bridal in Sept 2018. After visiting 3 other boutiques with my mom and MOH, I was feeling a bit hopeless. I am a bit curvier, and everything I had tried on at that point did not wow me. Also, I work as plus size model/fit model, so I was really hoping to find a sample size dress since I am the right proportions for it. Bijou was our last stop of the day, and right when we walked in we were greeted warmly. They had a full wall of sample dresses, so that is where we started. My mom ended up pulling a Maggie Sottero Champagne beaded satin sample dress and once I put it on we were all in love (pictured).
  
  I live in LA and my mom/hometown Chicago. So I had to work with Bijou to ship the dress for me as well. They were so helpful and always there to answer my questions. The dress got to me safe and sound for alterations!
  
  Out of all the shops we visited, I felt the most comfortable at Bijou as well, thanks to associate I worked with. She was easy to talk to and could relate to the issues I was having with other dresses. Bijou overall felt like home. They were easy to work with, made us all feel comfortable and had a huge selection of dresses. Will never forget my experience there!
• Megan E. Sent on 06/26/2019
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  Outstanding

  One of the best bridal salons in the area, you walk in they make you feel welcomed and like they want to help you, my dress I got at the sample sale and they had endless options and Andrea was fantastic to work with!! 100% please with this company,its employees, and customer service was outstanding!

  One of the best bridal salons in the area, you walk in they make you feel welcomed and like they want to help you, my dress I got at the sample sale and they had endless options and Andrea was fantastic to work with!! 100% please with this company,its employees, and customer service was outstanding!
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• Katie Sent on 08/11/2019
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  Great experience!

  We had so much fun trying on dresses at Bijou, we stayed nearly 3 hours. They gave us a Black Friday discount and laid out all the options for length, the alterations package, and timeline. When I decided on a dress, they brought me swatches and other dresses in the variety of off-white colors so I could see exactly what I would be ordering (something other shops DID NOT do and truly should have). The dress was ready on time, we went with Bijou for alterations, and the alterations were done on time, too. It fit perfectly and we didn't need another round. Making appointments was easy and the staff there remembered us each time we went in. There were always multiple experts around in case you wanted a second opinion. They were very professional and made it easy to take care of everything!

  We had so much fun trying on dresses at Bijou, we stayed nearly 3 hours. They gave us a Black Friday discount and laid out all the options for length, the alterations package, and timeline. When I decided on a dress, they brought me swatches and other dresses in the variety of off-white colors so I could see exactly what I would be ordering (something other shops DID NOT do and truly should have). The dress was ready on time, we went with Bijou for alterations, and the alterations were done on time, too. It fit perfectly and we didn't need another round. Making appointments was easy and the staff there remembered us each time we went in. There were always multiple experts around in case you wanted a second opinion. They were very professional and made it easy to take care of everything!
• Nina Sent on 12/16/2017
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  It is so easy to give Bijou Bridal a 5 out of 5 for responsiveness, professionalism, value, and flexibility for my bridal dress shopping experience. I didn't have a chance to call them and speak to someone ahead of time so I sent a rambled, question filled email before I made an appointment. I was expecting a) for them to take forever to respond and b) that they wouldn't have anything in my price range (was hoping to get a dress for $500 or less...I know, a very lofty goal!). Not only did they respond within an hour of me sending the email, but they answered all my questions and were flexible in helping me find a dress in my price range.
  
  I made an appointment and during my appointment the wonderful experience with them continued. They were prompt, direct, and flexible with my price range. They weren't pushy and let me take the lead in picking dresses, while also providing consultative ideas based on what I wanted for the dress. Needless to say I found my dress during the session WITHIN my price range! Highly recommend this salon if you have a tighter budget, want to work with someone who's direct/flexible, and want a varied selection to choose from. Many thanks to Bijou Bridal!!!!!

  It is so easy to give Bijou Bridal a 5 out of 5 for responsiveness, professionalism, value, and flexibility for my bridal dress shopping experience. I didn't have a chance to call them and speak to someone ahead of time so I sent a rambled, question filled email before I made an appointment. I was expecting a) for them to take forever to respond and b) that they wouldn't have anything in my price range (was hoping to get a dress for $500 or less...I know, a very lofty goal!). Not only did they respond within an hour of me sending the email, but they answered all my questions and were flexible in helping me find a dress in my price range.
  
  I made an appointment and during my appointment the wonderful experience with them continued. They were prompt, direct, and flexible with my price range. They weren't pushy and let me take the lead in picking dresses, while also providing consultative ideas based on what I wanted for the dress. Needless to say I found my dress during the session WITHIN my price range! Highly recommend this salon if you have a tighter budget, want to work with someone who's direct/flexible, and want a varied selection to choose from. Many thanks to Bijou Bridal!!!!!
• Paige Sent on 11/07/2017
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  Had a fantastic experience this weekend. Lauren was the best stylist and super patient with all of our requests. Highly recommend visiting!

  Had a fantastic experience this weekend. Lauren was the best stylist and super patient with all of our requests. Highly recommend visiting!
• Clare Sent on 09/03/2017
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  I went to three bridal salons in the area and ultimately ended up returning the same day to purchase my dress from Bijou Bridal in Oak Brook. They had an extensive dress selection within my price range as well as off the rack dresses on sale. I was fortunate enough to work with Gerry as my bridal consultant. Gerry pulled a dress off the mannequin for me multiple times and pulled beautiful dresses for me. I would HIGHLY recommend purchasing your dress from Bijou Bridal in Oak Brook.

  I went to three bridal salons in the area and ultimately ended up returning the same day to purchase my dress from Bijou Bridal in Oak Brook. They had an extensive dress selection within my price range as well as off the rack dresses on sale. I was fortunate enough to work with Gerry as my bridal consultant. Gerry pulled a dress off the mannequin for me multiple times and pulled beautiful dresses for me. I would HIGHLY recommend purchasing your dress from Bijou Bridal in Oak Brook.
• Kimmy Sent on 07/05/2018
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  I am so thankful I found my perfect dress here. The people are AMAZING!!!! These are seriously the nicest most helpful people when it comes to wedding dresses. My dress was perfect and alterations were great at Bijou!

  I am so thankful I found my perfect dress here. The people are AMAZING!!!! These are seriously the nicest most helpful people when it comes to wedding dresses. My dress was perfect and alterations were great at Bijou!
• Rachel Sent on 10/06/2016
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  To be totally frank, my mother & I went to Bijou Bridal just to get an idea of cuts and styles that we liked — not to buy a dress. I didn't even have a venue booked yet (We were between two.), so it seemed pointless to buy a dress when I didn't even know where we'd be getting married. However, my mom & I are extremely open-minded shoppers, so we wanted to start narrowing down cuts and styles that complemented my figure.
  
  We ended up buying the second dress I tried on — a truly unique, vintage-styled, yet modern-cut dress that was embroidered and beaded from shoulder to hem. The dress was so perfect that it even got me to choose between the wedding venues.I've never seen a gown like it anywhere, and I'm so glad we found Bijou since it was the PERFECT wedding dress for me. I will also say that we were STUNNED by how little it cost. I would have guessed that such a dress cost $8,000 or more, and it was in the $1,500 range.
  
  They also offered veils and hair combs on site, and we found the perfect complements to the dress there. One stop shopping!
  
  Our consultant, Andrea, was a gem. We adored her. Their seamstress also did a superb job — and my alterations were NOT easy, so I had some anxiety about that. (I needed the top of my dress taken
  
  Bijou was wonderful throughout the entire shopping process. They have a HUGE array of cuts and styles in their showroom, which was not the case with many other salons I've been to. I'd suggest coming here even if you're just trying to figure out what dress shapes or aesthetics look best on you just due to their huge variety. I've also recommended this salon to a couple co-workers, who BOTH tried the salon out and BOTH found their wedding gowns there as well. (And their dresses are very different styles from mine, but so gorgeous!)
  
  I cannot thank Bijou enough — beautiful selection and a wonderfully kind & patient staff!

  To be totally frank, my mother & I went to Bijou Bridal just to get an idea of cuts and styles that we liked — not to buy a dress. I didn't even have a venue booked yet (We were between two.), so it seemed pointless to buy a dress when I didn't even know where we'd be getting married. However, my mom & I are extremely open-minded shoppers, so we wanted to start narrowing down cuts and styles that complemented my figure.
  
  We ended up buying the second dress I tried on — a truly unique, vintage-styled, yet modern-cut dress that was embroidered and beaded from shoulder to hem. The dress was so perfect that it even got me to choose between the wedding venues.I've never seen a gown like it anywhere, and I'm so glad we found Bijou since it was the PERFECT wedding dress for me. I will also say that we were STUNNED by how little it cost. I would have guessed that such a dress cost $8,000 or more, and it was in the $1,500 range.
  
  They also offered veils and hair combs on site, and we found the perfect complements to the dress there. One stop shopping!
  
  Our consultant, Andrea, was a gem. We adored her. Their seamstress also did a superb job — and my alterations were NOT easy, so I had some anxiety about that. (I needed the top of my dress taken
  
  Bijou was wonderful throughout the entire shopping process. They have a HUGE array of cuts and styles in their showroom, which was not the case with many other salons I've been to. I'd suggest coming here even if you're just trying to figure out what dress shapes or aesthetics look best on you just due to their huge variety. I've also recommended this salon to a couple co-workers, who BOTH tried the salon out and BOTH found their wedding gowns there as well. (And their dresses are very different styles from mine, but so gorgeous!)
  
  I cannot thank Bijou enough — beautiful selection and a wonderfully kind & patient staff!
• Caryn Sent on 10/01/2015
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  I was beyond impressed with the helpfulness and patience at Bijou Bridal! Not only is the price range reasonable (dresses are between 1000-2500 dollars), but the people there were lovely. Lauren (my bridal stylist) held conversation with me for my entire two hour appointment, included my family in conversations, and respected my budget and stuck with it. She never pulled a dress that was out of my price range! They are very flexible and allow you the time you need to feel your choice in wedding dress is absolutely perfect. They also have a very large selection of wedding dresses and styles that are suitable to all body types. I 100% will be recommending everyone I see to them!

  I was beyond impressed with the helpfulness and patience at Bijou Bridal! Not only is the price range reasonable (dresses are between 1000-2500 dollars), but the people there were lovely. Lauren (my bridal stylist) held conversation with me for my entire two hour appointment, included my family in conversations, and respected my budget and stuck with it. She never pulled a dress that was out of my price range! They are very flexible and allow you the time you need to feel your choice in wedding dress is absolutely perfect. They also have a very large selection of wedding dresses and styles that are suitable to all body types. I 100% will be recommending everyone I see to them!
• Holly Sent on 07/18/2016
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  Let me start out by saying that I LOVED MY DRESS! Bijou was the only bridal store that I went to. I tried on 26 dresses and knew that the 26th dress was my one and only! I worked with Andrea and she was beyond what I could have asked for when it came to my dress. She was so patient, kind, informative, and made the entire process fun and memorable. She was not pushy and I in no way felt forced to purchase a thing from Bijou Bridal. My dress came in less time than originally estimated and was stunning (and affordable!) Most of my guests (some being recent brides) thought that my dress cost upwards of $5000.00 ....it didnt even come close to costing $1000 and was a private label which only one other person (besides myself) had! I would highly recommend Bijou Bridal in Oak Brook and ask to book your appointment with Andrea, you wont regret it!

  Let me start out by saying that I LOVED MY DRESS! Bijou was the only bridal store that I went to. I tried on 26 dresses and knew that the 26th dress was my one and only! I worked with Andrea and she was beyond what I could have asked for when it came to my dress. She was so patient, kind, informative, and made the entire process fun and memorable. She was not pushy and I in no way felt forced to purchase a thing from Bijou Bridal. My dress came in less time than originally estimated and was stunning (and affordable!) Most of my guests (some being recent brides) thought that my dress cost upwards of $5000.00 ....it didnt even come close to costing $1000 and was a private label which only one other person (besides myself) had! I would highly recommend Bijou Bridal in Oak Brook and ask to book your appointment with Andrea, you wont regret it!
• Crusita Sent on 02/29/2016
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  I loved the service at Bijou Bridal. Although I had already bought my dress at another location I was thumbing through a magazine and found the perfect headpiece. The bridal magazine advised that Bijou Bridal was a vendor. I happily clipped my picture from the magazine and went to buy the headpiece. I was advised the headpiece was a design that was no longer available at the shop. I advised no other headpiece would do. I had no part number only the picture. Natalia located the vendor, scanned the photo found the item and had it ordered in time for my wedding. Such great service.

  I loved the service at Bijou Bridal. Although I had already bought my dress at another location I was thumbing through a magazine and found the perfect headpiece. The bridal magazine advised that Bijou Bridal was a vendor. I happily clipped my picture from the magazine and went to buy the headpiece. I was advised the headpiece was a design that was no longer available at the shop. I advised no other headpiece would do. I had no part number only the picture. Natalia located the vendor, scanned the photo found the item and had it ordered in time for my wedding. Such great service.
• Melanie Sent on 12/19/2019
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  Wonderful wedding dress experience!

  I had a great experience at Bijou Bridal! My first appointment was 1-hour long and I tried six dresses on (they allow you to try 8 per appointments). The ladies that work there are so sweet and accommodating. There was a mix-up with the straps that I had envisioned and the ones that were actually put on my dress, and they had the straps customized to my liking and changed out without question. I really appreciated this, and they absolutely helped me to have my dream dress. The seamstress, Leonora, is wonderful and knowledgable as well. I truly felt my dress was in great hands throughout the whole process. Thank you, Bijou!

  I had a great experience at Bijou Bridal! My first appointment was 1-hour long and I tried six dresses on (they allow you to try 8 per appointments). The ladies that work there are so sweet and accommodating. There was a mix-up with the straps that I had envisioned and the ones that were actually put on my dress, and they had the straps customized to my liking and changed out without question. I really appreciated this, and they absolutely helped me to have my dream dress. The seamstress, Leonora, is wonderful and knowledgable as well. I truly felt my dress was in great hands throughout the whole process. Thank you, Bijou!
• Katie Sent on 10/26/2018
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  Great people made the dress shopping less stressful

  Wonderful experience finding my wedding dress !! Very helpful and accommodating staff . I had a problem with them sending the wrong veil ( was the manufacturers mistake ) but the girls at the salon were on it , and gave me options and in the end were cheaper and worked out better. I can’t say enough how fabulous bijou is

  Wonderful experience finding my wedding dress !! Very helpful and accommodating staff . I had a problem with them sending the wrong veil ( was the manufacturers mistake ) but the girls at the salon were on it , and gave me options and in the end were cheaper and worked out better. I can’t say enough how fabulous bijou is
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  User1741953 Sent on 07/31/2014
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  My daughter bought her dress at Bijou Bridal, and we were thoroughly satisfied with our experience. The showroom is elegant, but is also intimate. The dresses were beautifully displayed and easy to view, and there was a great selection. The staff was warm and friendly. While the tailoring seamstress was a bit business like, she did a tremendous job fitting the dress and it looked fabulous. We had a very happy experience using Bijou.

  My daughter bought her dress at Bijou Bridal, and we were thoroughly satisfied with our experience. The showroom is elegant, but is also intimate. The dresses were beautifully displayed and easy to view, and there was a great selection. The staff was warm and friendly. While the tailoring seamstress was a bit business like, she did a tremendous job fitting the dress and it looked fabulous. We had a very happy experience using Bijou.
• Maggie Sent on 06/23/2016
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  I went to Bijou a few times when I was dress shopping and Andrea is amazing! I didn't end up buying my dress here, but I wish I had because they have great service. I literally had them taking dresses off mannequins for me. My sister bought her dress here shortly after because she saw how great of service they provide. The only thing is the dresses were on the higher end of my budget, but they had some amazing dresses within my budget as well! I would recommend Bijou to anyone looking for a wedding dress!

  I went to Bijou a few times when I was dress shopping and Andrea is amazing! I didn't end up buying my dress here, but I wish I had because they have great service. I literally had them taking dresses off mannequins for me. My sister bought her dress here shortly after because she saw how great of service they provide. The only thing is the dresses were on the higher end of my budget, but they had some amazing dresses within my budget as well! I would recommend Bijou to anyone looking for a wedding dress!
• Kelsey Sent on 09/28/2017
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  Beautiful dresses, attentive staff and wonderful experience!

  Beautiful dresses, attentive staff and wonderful experience!
• Melina Sent on 09/24/2015
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  I loved the dress selection that they had to offer. This was my second place I went to to find a dress and the one I ended up getting the stylist found and she was very helpful !

  I loved the dress selection that they had to offer. This was my second place I went to to find a dress and the one I ended up getting the stylist found and she was very helpful !
• Amanda Sent on 10/30/2015
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  I used Bijou Bridal for my bridesmaid dresses only (my dress was purchased elsewhere). Initially, I was pleased with them because they had a large selection of the designer I liked and their prices are pretty reasonable (both are still true). (FYI they don't do alterations on site. You have to take the dresses elsewhere. Not a big deal for me, but I know some people want a one stop shop). However, buyer beware - they DO NOT know how to properly size girls for their dresses. 5 / 8 bridesmaids had dresses that were at least 2 sizes too big for them. One of them wears a size 12 normally, and the ladies at Bijou made her order a size 22. I know bridal wear runs small, but COME ON - that is ridiculous. Thank god for miracle seamstresses who were able to work some magic on those dresses, or else I would have had several girls wearing very expensive potato sacks ;)

  I used Bijou Bridal for my bridesmaid dresses only (my dress was purchased elsewhere). Initially, I was pleased with them because they had a large selection of the designer I liked and their prices are pretty reasonable (both are still true). (FYI they don't do alterations on site. You have to take the dresses elsewhere. Not a big deal for me, but I know some people want a one stop shop). However, buyer beware - they DO NOT know how to properly size girls for their dresses. 5 / 8 bridesmaids had dresses that were at least 2 sizes too big for them. One of them wears a size 12 normally, and the ladies at Bijou made her order a size 22. I know bridal wear runs small, but COME ON - that is ridiculous. Thank god for miracle seamstresses who were able to work some magic on those dresses, or else I would have had several girls wearing very expensive potato sacks ;)

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