Biscotti Cafe & Gelateria Reviews
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Reviews
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4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
44 Reviews
96% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.7 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
44
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Diana Sent on 09/04/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Cake was afforable and everyone loved it!
We were not looking for an extravagant cake, just a simple small cake to cut for ourselves and adorn with the beautiful cake topper made by my husband, and sheet cakes for the guests, and Biscotti delivered amazing cakes! Our guests were raving about the lemon chiffon and Bailey's Chocolate Cake all night long! They were also very affordable and offered easy delivery to the reception.We were not looking for an extravagant cake, just a simple small cake to cut for ourselves and adorn with the beautiful cake topper made by my husband, and sheet cakes for the guests, and Biscotti delivered amazing cakes! Our guests were raving about the lemon chiffon and Bailey's Chocolate Cake all night long! They were also very affordable and offered easy delivery to the reception. -
Quality of service
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Stephanie Sent on 06/18/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Love them!!
My mom used them for her wedding and 12 years later, we used them! Always amazing desserts and pastries.My mom used them for her wedding and 12 years later, we used them! Always amazing desserts and pastries. -
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Dawn Sent on 11/15/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
What an amazing crew! Debbie and Geoff are an amazing team! Debbie can make miracles happen!! Our cake was absolutely beautiful and exactly what I had invisioned! Oh, and the desserts were so delicious, we’re still hearing about them! Highly highly recommend for your wedding or next big event!!What an amazing crew! Debbie and Geoff are an amazing team! Debbie can make miracles happen!! Our cake was absolutely beautiful and exactly what I had invisioned! Oh, and the desserts were so delicious, we’re still hearing about them! Highly highly recommend for your wedding or next big event!! -
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Allison Sent on 09/18/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
LOVE LOVE LOVE Biscotti's. From beginning to end they were great to work with. They have certain hours to go in and talk about your cake. We went in and were able to get all of our questions answered and book our date right away. When I decided on the design I sent in the pictures online and they executed it perfectly. At one point I dropped in for some extra questions and the manager came out and walked me through my concerns.
They are amazing and are worth every penny.LOVE LOVE LOVE Biscotti's. From beginning to end they were great to work with. They have certain hours to go in and talk about your cake. We went in and were able to get all of our questions answered and book our date right away. When I decided on the design I sent in the pictures online and they executed it perfectly. At one point I dropped in for some extra questions and the manager came out and walked me through my concerns.
They are amazing and are worth every penny. -
Quality of service
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Erica Sent on 07/05/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everyone has raved about our cake, us included! We ordered the Lemon Chiffon, Raspberry Chambord, and Almond Frangipane as the flavors to be available at the wedding. Multiple members of our family have threatened to just "go order one of those cakes for dinner!" in the weeks since the wedding! As for esthetics, the cake was BEAUTIFUL! Everything I could have wanted, which is impressive given that I really didn't know what I wanted when I started planning, other than my colors. We can't wait to eat the anniversary cake!Everyone has raved about our cake, us included! We ordered the Lemon Chiffon, Raspberry Chambord, and Almond Frangipane as the flavors to be available at the wedding. Multiple members of our family have threatened to just "go order one of those cakes for dinner!" in the weeks since the wedding! As for esthetics, the cake was BEAUTIFUL! Everything I could have wanted, which is impressive given that I really didn't know what I wanted when I started planning, other than my colors. We can't wait to eat the anniversary cake! -
Quality of service
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Samantha Sent on 06/15/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The cake we ordered from Biscotti was gorgeous. It was better than I ever imagined. We knew that it would taste good as we used to frequent Biscotti's when we lived in the area (try the cannolis if you ever go). We chose the tiramisu and it was amazing. Every one really liked it and we had no trouble getting rid of the leftovers. We didn't really shop around price-wise because we already knew we wanted to use them, so I can't comment on whether they are more or less expensive than other bakeries. All I can say is that it was worth every penny and they did a beautiful job.The cake we ordered from Biscotti was gorgeous. It was better than I ever imagined. We knew that it would taste good as we used to frequent Biscotti's when we lived in the area (try the cannolis if you ever go). We chose the tiramisu and it was amazing. Every one really liked it and we had no trouble getting rid of the leftovers. We didn't really shop around price-wise because we already knew we wanted to use them, so I can't comment on whether they are more or less expensive than other bakeries. All I can say is that it was worth every penny and they did a beautiful job. -
Quality of service
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Nicole Sent on 08/06/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Biscotti made a beautiful cake exactly as I had ordered it and with the design and decorations I requested. The cake was delicious! I got carrot cake for the display cake and lemon chiffon with raspberry for the sheet cake in the kitchen to save a little on cost. The display cake looked great and was big enough that it could have served everybody if not for us keeping the topper for ourselves. The cake was also delivered on-time and there were no hiccups.Biscotti made a beautiful cake exactly as I had ordered it and with the design and decorations I requested. The cake was delicious! I got carrot cake for the display cake and lemon chiffon with raspberry for the sheet cake in the kitchen to save a little on cost. The display cake looked great and was big enough that it could have served everybody if not for us keeping the topper for ourselves. The cake was also delivered on-time and there were no hiccups. -
Quality of service
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Clare Sent on 08/03/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had a great experience with Biscotti's, who provided our cutting cake (we had sheet cakes in the back to serve all guests). The bananas foster we chose was absolutely delicious, easy to cut and get onto the plate, and beautiful! I think it turned out a bit larger than we expected (the 12" cake did not fit onto the cake stand we planned, but fortunately the venue had a platform they could use in a pinch). Fortunately, too much cake is not a problem!!!We had a great experience with Biscotti's, who provided our cutting cake (we had sheet cakes in the back to serve all guests). The bananas foster we chose was absolutely delicious, easy to cut and get onto the plate, and beautiful! I think it turned out a bit larger than we expected (the 12" cake did not fit onto the cake stand we planned, but fortunately the venue had a platform they could use in a pinch). Fortunately, too much cake is not a problem!!! -
Quality of service
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User1953923 Sent on 12/05/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had a wedding table with various cakes for guests to choose! Staff was very accommodating and helpful!We had a wedding table with various cakes for guests to choose! Staff was very accommodating and helpful! -
Quality of service
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Kristin Sent on 08/21/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Biscotti was great to work with! Great tasting cake and lots of cake designs to choose from. Also got Italian cookies and pastries which were a big hit!Biscotti was great to work with! Great tasting cake and lots of cake designs to choose from. Also got Italian cookies and pastries which were a big hit! -
Quality of service
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Jessica Sent on 11/04/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our wedding cake and gluten free grooms cake (flourless chocolate) from Biscotti was everything we dreamed it would be! The cakes matched exactly what we had designed, and it was delicious! Our guests were so impressed - some mentioned it was the best wedding cake they have ever had! I would highly recommend Biscotti to anyone for any occasion!Our wedding cake and gluten free grooms cake (flourless chocolate) from Biscotti was everything we dreamed it would be! The cakes matched exactly what we had designed, and it was delicious! Our guests were so impressed - some mentioned it was the best wedding cake they have ever had! I would highly recommend Biscotti to anyone for any occasion! -
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Kathryn Sent on 10/28/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
After a 10 minute meeting, Biscottis was able to sketch up exactly what I was looking for and then delivered on their promise of delicious, beautiful wedding cake. The cake literally looked just as I had envisioned it when I saw it at the wedding. They came all the way out to Skaneateles lake to deliver it, and had it set up perfectly.
When we sat down to discuss the cake in person it turned out that we had failed to officially reserve our wedding date with them - a misunderstanding on my part totally, which I was fine with - but they pencilled us in and told me not to worry, they would do our cake. What a relief!
Honestly this place has been around a long time and now I know why. I have never heard anyone complain about Biscottis and I have known some very picky brides. They have very talented people who can pretty much take any idea and make it into a cake - the photos they have of past cakes are amazing! My cake was not an elaborate one, but they executed my instructions flawlessly and created the understated, elegant wedding cake of my dreams. I only wish I got to eat more of it! Our topper was carrot cake and the rest of the tiers were strawberry shortcake, which I highly recommend. Bravo Biscottis!After a 10 minute meeting, Biscottis was able to sketch up exactly what I was looking for and then delivered on their promise of delicious, beautiful wedding cake. The cake literally looked just as I had envisioned it when I saw it at the wedding. They came all the way out to Skaneateles lake to deliver it, and had it set up perfectly.
When we sat down to discuss the cake in person it turned out that we had failed to officially reserve our wedding date with them - a misunderstanding on my part totally, which I was fine with - but they pencilled us in and told me not to worry, they would do our cake. What a relief!
Honestly this place has been around a long time and now I know why. I have never heard anyone complain about Biscottis and I have known some very picky brides. They have very talented people who can pretty much take any idea and make it into a cake - the photos they have of past cakes are amazing! My cake was not an elaborate one, but they executed my instructions flawlessly and created the understated, elegant wedding cake of my dreams. I only wish I got to eat more of it! Our topper was carrot cake and the rest of the tiers were strawberry shortcake, which I highly recommend. Bravo Biscottis! -
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Emily Sent on 10/01/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent to work with, cake and Italian cookies were absolutely delicious and beautiful!!Excellent to work with, cake and Italian cookies were absolutely delicious and beautiful!! -
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Kseniya Sent on 10/03/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We got our wedding cake from Biscotti's (red velvet) and it was beautiful and delicious. We also got trays of canolli's because they have the BEST canolli's in town. They were a huge hit. I don't know why you would get a cake anywhere else!We got our wedding cake from Biscotti's (red velvet) and it was beautiful and delicious. We also got trays of canolli's because they have the BEST canolli's in town. They were a huge hit. I don't know why you would get a cake anywhere else! -
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User1399688 Sent on 10/24/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our meeting and taste testing was wonderful, I provided a picture of the cake I wanted and it was delivered on our wedding day. We loved it!Our meeting and taste testing was wonderful, I provided a picture of the cake I wanted and it was delivered on our wedding day. We loved it! -
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Stephanie Sent on 08/21/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The wedding cake was perfect , I just wished they had put the fresh flowers on the top as I had requested. I ordered many cakes and pastries for the dessert table,all were delicious, and beautiful.The wedding cake was perfect , I just wished they had put the fresh flowers on the top as I had requested. I ordered many cakes and pastries for the dessert table,all were delicious, and beautiful. -
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Anne Sent on 11/15/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our cater recommended that we use this bakery and the cake was perfect! We had some funny little resriction because the brides brother can't have fruit seeds, so we had been told that we were not allowed to have fruit in the cake- I caked a week before it to request they put some strawberrys decoration on the outside of the cake, and so they did- (with a little extra fee) but the cake could have not had been more perfect! We chose buttercream frosting and canolli cake filling, which was perfect, yet not overly sweet! We can hardly wait to share the topper, at our first anniversary, in June 2014!Our cater recommended that we use this bakery and the cake was perfect! We had some funny little resriction because the brides brother can't have fruit seeds, so we had been told that we were not allowed to have fruit in the cake- I caked a week before it to request they put some strawberrys decoration on the outside of the cake, and so they did- (with a little extra fee) but the cake could have not had been more perfect! We chose buttercream frosting and canolli cake filling, which was perfect, yet not overly sweet! We can hardly wait to share the topper, at our first anniversary, in June 2014! -
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Dana Sent on 06/05/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Geoff and Debbie Camire were amazing! They were so accommodating to our requests and helped us pick the perfect wedding cake despite us living out of town. Our guests absolutely raved about our cake--not only was it beautiful, it was delicious! A+ service and professionalism.Geoff and Debbie Camire were amazing! They were so accommodating to our requests and helped us pick the perfect wedding cake despite us living out of town. Our guests absolutely raved about our cake--not only was it beautiful, it was delicious! A+ service and professionalism. -
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Colleen Sent on 09/20/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Biscotti's really has the best cakes and pastries in the Syracuse area, so when we were looking for someone to make our wedding cake, there was no decision making to be done. They made our cake exactly to our specifications - surprise us! We only gave them a few requests, and allowed them free artistic reign to make us our cake. It was delicious and beautiful!Biscotti's really has the best cakes and pastries in the Syracuse area, so when we were looking for someone to make our wedding cake, there was no decision making to be done. They made our cake exactly to our specifications - surprise us! We only gave them a few requests, and allowed them free artistic reign to make us our cake. It was delicious and beautiful! -
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Reem Sent on 10/23/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our cake was yum! Biscottis is our go-to bakery in Syracuse. You will not be sorry! :)Our cake was yum! Biscottis is our go-to bakery in Syracuse. You will not be sorry! :) -
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Allison Sent on 09/26/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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I had a dessert buffet instead of a wedding cake. Biscotti's was absolutely wonderful and our guests loved it! We ordered more then enough desserts and hardly had anything left. I would absolutely recommend this vendor for any events.I had a dessert buffet instead of a wedding cake. Biscotti's was absolutely wonderful and our guests loved it! We ordered more then enough desserts and hardly had anything left. I would absolutely recommend this vendor for any events. -
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Debby Sent on 06/18/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Absolutely beautiful AND DELICIOUS!! Very rare you get both, but this cake was THE BEST.Absolutely beautiful AND DELICIOUS!! Very rare you get both, but this cake was THE BEST. -
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Eric Sent on 07/04/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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We could not have asked for better staff and quality of cakes than we received from Biscotti Cafe. We made the request for 6 different flavored & colored cakes with scroll work for our wedding to display as centerpieces at each table. Our guests raved about the cakes as they tried different flavor after different flavor. The chocolate mouse was the most popular, but the bananas foster and raspberry chambourd were a close second and third. The staff was more than happy to change the day they deliver the cakes to another day, when we rescheduled from Saturday to Sunday. Thank you for accommodating our requests, and for making our day special!!We could not have asked for better staff and quality of cakes than we received from Biscotti Cafe. We made the request for 6 different flavored & colored cakes with scroll work for our wedding to display as centerpieces at each table. Our guests raved about the cakes as they tried different flavor after different flavor. The chocolate mouse was the most popular, but the bananas foster and raspberry chambourd were a close second and third. The staff was more than happy to change the day they deliver the cakes to another day, when we rescheduled from Saturday to Sunday. Thank you for accommodating our requests, and for making our day special!! -
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Ban Sent on 11/29/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Biscotti is where I got both cakes for my wedding and engagement party.
They are excellent , I couldnt have asked for a better cake . I got them the design I wanted and the cake was even better than what I imagined it to be ;-)
Highly recommended ;-)Biscotti is where I got both cakes for my wedding and engagement party.
They are excellent , I couldnt have asked for a better cake . I got them the design I wanted and the cake was even better than what I imagined it to be ;-)
Highly recommended ;-) -
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Katrina Sent on 12/25/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Biscottis was wonderful to work with. They have the most wonderful selections of cakes! We chose the carrot cake for our fall wedding and it was delicious. We brought several pictures with us to our consultation and they completely captured our vision! The cake was beautiful!Biscottis was wonderful to work with. They have the most wonderful selections of cakes! We chose the carrot cake for our fall wedding and it was delicious. We brought several pictures with us to our consultation and they completely captured our vision! The cake was beautiful! -
Quality of service
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