Boonshoft Museum of Discovery Reviews
Reviews
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4.5 out of 5 rating
4.5 out of 5 rating
10 Reviews
90% recommend it
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![Cindy]()
Cindy S. Sent on 12/24/2019Unique Wedding Venue for Museum & Space Lovers
I was the wedding planner/coordinator for a wedding at the Boonshoft Museum a few months ago. I cannot say enough good things about the space and their staff! Mandy was responsive, friendly, and helpful in the weeks leading up to and on the day of the wedding. The rest of the staff was also fantastic - ready and willing to help with whatever we needed throughout the day.
Couples who choose to get married here are in for a real treat! In addition to being just a super cool space for an event with many exhibits open for guests to explore, the museum created a customized star movie in the theatre which showed the constellations and planets at various important dates throughout their relationship (the day they met, got engaged, their wedding date, etc.) It was nerd-tastic.
I highly recommend the Boonshoft Museum as a wedding venue. -
User1461532 Sent on 12/03/2013Having my wedding at the Boonshoft museum was absolutely amazing! Getting married in the planetarium is something I will never forget-and how many people get to have their own planetarium show? The sphere room for dancing was so much fun. Loved it. -
User2234702 Sent on 07/20/2015The Boonshoft Museum itself is an excellent facility for an event. We had our wedding reception there and it provided the unique and fun backdrop we wanted and it was the perfect facility for our event. The rental management, however, is a bit of a drawback when it comes to renting space here for an event. We found the management we worked with in particular to have very poor customer service skills and did not seem to care about how our event actually went on the day of the wedding. Before the wedding, we ran into some issues and she seemed more than happy to assist with problems, but the promises made to us before our event were not actually kept on the day of the event and management did not seem to care or want to make things right. Also, in the rental brochure they state that they will make your event a private event even if it is scheduled during the day - they state that they will make sure your event remains private. However, management ended up booking another event during ours and although we were assured the other event would not interfere with ours, we had guests of the other event roaming freely through our rented space and there was no staff stopping this from happening.
My recommendation is that if you are okay with not having privacy during your reception and if you are okay with having to work with rental management who do not care how your day goes, then I wouldn't hesitate about renting the facility because it is a wonderful location and our guests loved their time at the museum. However, if you are looking for decent customer service from management that wants to help you make your day go well, then I recommend looking elsewhere as there are other locations that are also unique and can be fun for your guests.
In brief, it is an excellent location, my guests loved it, and it fit our wedding theme/vibe perfectly. But on the flip-side, very poor service from management that has no interest in you or your day.Boonshoft Museum of Discovery's reply:
I would first like to thank you for the feedback you sent regarding your reception at the Boonshoft.
I apologize that your expectations were not met and I can ensure you that we strive to provide the highest level of customer service to every event held at the Museum and consider each wedding held here to be extremely important and special.
Honest feedback helps us to improve the services we provide to all of our clients and we will definitely take the information you provided into consideration for future events.
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