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Bread & Chocolate Reviews

Bread & Chocolate

Bread & Chocolate

Goshen, IN
4.6 out of 5 rating, 17 Reviews
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Reviews

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4.6 out of 5 rating
4.6 out of 5 rating
17 Reviews
93% recommend it
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  • Quality of service
    4.6 out of 5 rating
  • Average response time
    4.8 out of 5 rating
  • Professionalism
    4.6 out of 5 rating
  • Value
    4.6 out of 5 rating
  • Flexibility
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Awards

17
Bread & Chocolate 1
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Bread & Chocolate 3
  • Shawn
    Shawn A. Sent on 09/22/2023
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    Beautiful and unique location

    Loved the space, the food was amazing and the staff was GREAT!
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  • Emily
    Emily L. Sent on 08/03/2023
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    Fantastic Experience

    The wedding coordinators were so helpful, the space was beautiful, and the food was amazing! We got married on a Sunday so our rehearsal was Thursday. It was nice to have a few extra days in between to get organized! I'd highly recommend this venue!
  • Cassandra
    Cassandra Sent on 10/18/2019
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    Amazing venue!

    Every question I had was promptly answered through email. The venue is just beautiful!
    • illustration stars

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  • Olivia
    Olivia E. Sent on 08/14/2019
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    Highly Recommeded

    I just started my wedding planning and automatically knew I wanted bread and chocolate as my venue. It is an absolutely beautiful building with such friendly staff. They have answered all my questions I have had so far and they are always on top of responding to emails. I can not wait to get married here!
  • Tracy
    Tracy M. Sent on 04/21/2021
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    Best Staff Around!

    Planning a wedding is stressful enough, but the staff and everything Bread & Chocolate has to offer made our day run SO smoothly. Everyone we worked with was amazing, especially Kristen & Garrett (who we worked with the most). They anticipated all of our needs, were extremely easy to communicate with and solved any "issues" that popped up in order to execute our perfect day. I would have been lost without all of their help!
  • Mallorie
    Mallorie P. Sent on 10/24/2018
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    Best Venue Ever!

    CHOOSE B&C!! This venue is just beautiful and their catering was the best wedding food I have ever had (They have their own catering). We used the venue for the ceremony and the reception. It was all indoors (Thank goodness, it was 60 and raining on our wedding day in June) and was absolutely gorgeous with the exposed brick, wood beams, and string lighting. The staff at B&C were so professional and helpful. I would recommend this venue over and over again!
  • S
    Sara Sent on 11/02/2017
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    We had a wonderful experience with Bread & Chocolate. Jessica was great to work with throughout the planning process. Everyone was so organized and I did not have to worry about anything from them at all. Beautiful venue, delicious food, wonderful staff. Highly recommend!
  • K
    Kim Sent on 09/05/2017
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    Phenomenal!!! We casually walked into The Old Bag Factory one afternoon not even thinking of getting married in the area and ended up with the wedding of our dreams a little over a year later. The venue was absolutely perfect, well laid out, attentive staff, and absolutely amazing food.

    We weren’t putting much stock in the food since we usually think most wedding food is mediocre but the food turned out amazing. We wish we had more time to enjoy the delicious meal! We have gotten many complements that this was the best wedding food our guests had ever had.

    We worked with Jessica to coordinate everything at The Old Bag factory. She is incredible! Very responsive and prompt! She suggests ideas that she knows will work with the space and timing while still helping to incorporate the ideas we had. She helped make everything so seamless. We have gotten countless complements on our wedding being the most fun and seamless wedding our guests have ever been to. This wouldn’t have been possible without the amazing venue and amazing Bread and Chocolate Staff!
  • User2779293 Sent on 09/22/2016
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    I was recently married at Bread & Chocolate and everything was great! I wanted to do something different and they went above and beyond in helping me achieve my wedding. Everyone raved about how amazing the food was and how beautiful the space was. It truly did not need a lot of decorating. The staff was nice and attentive and I really have no complaints. It rained on our wedding day so we were SO lucky that we chose to have our wedding at such a beautiful location on the inside as that's where almost all of our pictures were taken. Thank you Bread & Chocolate for making our dream wedding happen!!!!
  • K
    Kieran Sent on 06/07/2010
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    Nadine was so easy to work with. She offered delicious food, and sent out Lorrie, a wonderful head server. Everything they did was considerate, creative, and professional. They were truly more than I expected, for which I am so grateful!
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    Heather Sent on 12/26/2018
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    Gorgeous in person and pictures

    I LOVED Bread & Chocolate as a wedding venue. The rooms are beautiful, and provided the perfect atmosphere for both the ceremony and the party that followed. Also, the staff was phenomenal! Jessica was always quick to answer my questions and emails, and the chefs were able to accommodate the wide variety of food allergies of some of the guests. The food was delicious, I wish it was a restaurant so I could have it again. There was plenty of room for guests in the building and in the parking lot. To be fair, we did not seek to add a lot of decorations other than table settings, because we felt that the building itself was sufficient decoration for our event. I would highly recommend this venue.
  • J
    Jessica Sent on 10/13/2014
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    I recently had my wedding and reception at Bread & Chocolate at the Old Bag Factory and couldn't have been happier. The staff was professional and went above and beyond to ensure my wedding day was seamless. The coordinator, Renee was truly wonderful, she responded to my emails and calls promptly and helped me every step of the way.

    We rented the whole venue for our ceremony and reception and my family and friends were in awe of how unique the space was and how smooth the evening went. The food is delicious and the drink packages are a great value - plus drinks served out of an old safe, who doesn't love that? My husband is vegan and they helped ensure our menu would work within his diet.

    My one negative comment would be that at times I felt like there were extra charges for every little thing and those definitely add up. That being said, I think that's the norm in the industry in general and overall the value for this space and level of service is very high.

    In short, it is an incredible venue that made my dream wedding a reality!
  • S
    Samantha Sent on 04/13/2016
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    First of all, the space and Bread and Chocolate was a perfect fit for all of our guests, and looked absolutely beautiful on our wedding day. If you are going for rustic elegance, this is the place for you. The highlight for of Bread and Chocolate’s services, for our guests at least, was the fantastic meal they provided. The dinner served was delicious and was served by a well-managed crew of people who always seemed to be busy doing something to keep our event running smoothly. However, a recent change in the coordinating staff did cause some hiccups regarding the decorations and logistics we had requested, we can’t leave as shining a review as we had hoped we would. Bread and Chocolate could be exactly what you are looking for, but be sure to be involved in all the set up steps especially when it comes down to the final hours before your event.

    Bread & Chocolate's reply:

    Hi Samantha,

    Thank you so much for taking the time to review Bread & Chocolate. I'm happy to hear you enjoyed the venue, food and service staff. Unfortunately, our event coordinator, Jessica, had a death in her family and the funeral ended up being the day of your wedding. Jessica is an extremely committed and loyal person and would never intentionally jeopardize anyone's event. This is something that is not customary and was out of our control. We have cross trained our staff and put practices in place to make sure your event is still successful. Our lead servers are trained to direct the flow of the event and ensure all the details of your event are as you planned. If there was something in particular that was concerning to you, please feel free to reach out to me directly at audra@breadandchocolate.com.

    Best,

    Audra Bechtel
    President
  • Ren
    Lauren Sent on 05/29/2012
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    Had a great experience overall. Of course everything didn't go according to plan, but they were really accommodating and made up for it with their service. It was nice to have such a great wait staff and not have to worry about clean up. More things could have been clarified and concrete before the wedding, but my wedding was on the same day as bridezilla's across the hall, so I think everyone was stressing over hers. I wouldn't change it for the world though... beautiful place, great food, wonderful staff.
  • A
    Allison Sent on 07/26/2016
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    My husband and I booked the Bread & Chocolate for our October wedding reception last year. The space is just absolutely gorgeous, and we loved every inch! We got some really beautiful pictures, and we didn't have to do a whole lot of decorating being that the space is so gorgeous as is. Also, the food was to die for! Not that I was able to eat a whole lot, but it was probably the best wedding dinner I have ever had. The management was switched around about half way through our planning process, but didn't cause any problems. The women I dealt with were very nice, accommodating, and professional.

    The only real complaint that I have was the bar. Our bar package ended up being more expensive than our food (which is understandable) but the drinks were 99% soda. A lot of our guests (myself included) ended up with bubble belly because of all the soda they drank just trying to loosen up. The bartenders were not very nice or friendly, and seemed to cop an attitude when I requested a stronger drink. When they shut the bar down before dinner, the gates were slammed in my Mother's face (the MOTHER OF THE BRIDE!) when there was no one waiting behind her. They also cut off my husband's Father (FATHER OF THE GROOM) when he was clearly not that intoxicated. Neither of these people were driving that night. I worked in a bar for over 7 years, so I understand them having a job to do and look out for people drinking too much. I expected that for as much as we paid for the bar, we would have received better service. Their tip was also included in the price that WE (the bride and groom) paid and they weren't supposed to have a tip jar out, but they surely did. They also closed the bar without any type of notice. Which I also understand that the bar could only be open for a certain amount of time, but a little head's up would have been nice.

    Overall, the experience here was really good. We were just very disappointed in the bar.
  • User2167744 Sent on 06/07/2015
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    We booked Bread and Chocolate about a year ago. At that time they were under different management, Renee. Renee was great. She worked to make sure things were exactly how we wanted them and changed their typical packages when we didn't exactly fit them and wanted more and less concerning different items. Since then, we have been working with new girls. Even through we signed a contract with the terms we decided with Renee, they argue all the points on it and tell us we can't do certain things and try to charge additional fees for things that were previously stated to be included and payed for. They are not very nice about it either. You would think someone in the wedding business would want things to go smoothly and care about how the special day is especially after how much we have paid, but it seems like they only care about the profits. It has been very stressful working with the new management. The food is pretty good for wedding food and the venue is gorgeous.
  • C
    Connie B. Sent on 03/26/2021
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    Brides Beware

    Difficult to work with and unprofessional. Unfortunately they have a very "care-less" attitude when it comes to your day. If you're looking to plan a smooth, unforgettable weeding, please find another venue. They spring last minute changes on you and are loaded with hidden fees. Because of their inconsistencies we were forced to find another wedding venue 8 weeks before our wedding. Save yourself tons of headaches and look at the many beautiful alternative options for wedding venues in Elkhart County.

    Bread & Chocolate's reply:

    Hi Connie,

    We are sorry that COVID-19 caused last minute changes to your daughter’s upcoming wedding. The only changes we made were due to government mandates and were completely out of our control. We did our best to work with you and stay within the constraints the State of Indiana and the Elkhart County Health Department placed upon all businesses. We also gave you every opportunity to move forward with your event in numerous different and creative ways. We respectfully disagree about the hidden fees as your invoice never changed from the time you booked until you chose to cancel your event. We wish you and your family nothing but the best.
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