Broad Bay Country Club Reviews
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4.5 out of 5 rating
4.5 Very good
4.5 out of 5 rating
24 reviews
91% recommend it
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Quality of service 4.6 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.6 out of 5 rating
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Value 4.4 out of 5 rating
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Flexibility 4.6 out of 5 rating
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Diane Sent on 07/31/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We love the venue--the room is spacious with a view of the golf course, and the staff is warm and helpful without being obtrusive!We love the venue--the room is spacious with a view of the golf course, and the staff is warm and helpful without being obtrusive! -
Quality of service
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Timothy Sent on 07/17/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Broad Bay Country Club was selected to host my wife's retirement party. The event was absolutely SUPERB! The food was delicious, the bar service was outstanding - the bartender was very attentive to the 75 guests and there were no long wait times at the bar. Mr. Brett Patten personally oversaw the entire event from helping me select the menu to ensuring that the club was beautifully set up for the party. Mr. Patten even stayed for several hours during the event to ensure that everything was perfect. Broad Bay Country Club receives my highest possible recommendation. Tim Baker Member Number 54-2767Broad Bay Country Club was selected to host my wife's retirement party. The event was absolutely SUPERB! The food was delicious, the bar service was outstanding - the bartender was very attentive to the 75 guests and there were no long wait times at the bar. Mr. Brett Patten personally oversaw the entire event from helping me select the menu to ensuring that the club was beautifully set up for the party. Mr. Patten even stayed for several hours during the event to ensure that everything was perfect. Broad Bay Country Club receives my highest possible recommendation. Tim Baker Member Number 54-2767 -
Quality of service
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Thams Sent on 05/16/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great staff from Amanda & the chef to all the assistants and the golf pro.Great staff from Amanda & the chef to all the assistants and the golf pro. -
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A Sent on 05/25/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had a great experience working with Brett. He was a great help when it came to creating my menu. He knew exactly how much food I would need, etc. The food was delicious. The staff were friendly and attentive. I will definitely go back there again for any future events.I had a great experience working with Brett. He was a great help when it came to creating my menu. He knew exactly how much food I would need, etc. The food was delicious. The staff were friendly and attentive. I will definitely go back there again for any future events. -
Quality of service
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Susan Sent on 04/20/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They strive to make your event a success! Extremely helpful with ideas and very accommodating. Food is excellent! I have had 3 events there with a large group (52-69) people and everyone has been please with everything. Plan to be back next year.They strive to make your event a success! Extremely helpful with ideas and very accommodating. Food is excellent! I have had 3 events there with a large group (52-69) people and everyone has been please with everything. Plan to be back next year. -
Quality of service
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Nichole Sent on 04/11/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had a wonderful time at your location for our RSVP dinner presentation. Thank you so much for the opportunity to spend some time at your venue, we really enjoyed our time there and so did our guests. I look forward to working with you and your team in the future. Thanks again, from the Mr. Rogers Windows and Doors team! :) - Nichole MonroeWe had a wonderful time at your location for our RSVP dinner presentation. Thank you so much for the opportunity to spend some time at your venue, we really enjoyed our time there and so did our guests. I look forward to working with you and your team in the future. Thanks again, from the Mr. Rogers Windows and Doors team! :) - Nichole Monroe -
Quality of service
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Lynn Sent on 12/21/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The food was AMAZING. The staff was attentive and swift. The bar tender was on point all night.... nothing bad to say...The food was AMAZING. The staff was attentive and swift. The bar tender was on point all night.... nothing bad to say... -
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Linda Sent on 08/02/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our wedding was wonderful! The food was great and all of our guests had an enjoyable evening! Many thanks to Brett and everyone at Broad Bay for helping us plan and create a great wedding!!Our wedding was wonderful! The food was great and all of our guests had an enjoyable evening! Many thanks to Brett and everyone at Broad Bay for helping us plan and create a great wedding!! -
Quality of service
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Gerald Sent on 07/28/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We celebrated our fiftieth anniversary and our daughter's wedding at the same affair.We celebrated our fiftieth anniversary and our daughter's wedding at the same affair. -
Quality of service
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Ashley Sent on 08/02/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
BBCC staff was very accommodating and helpful while working out the details of my wedding. They were open to my wishes and changes and the whole event went smoothly and looked beautiful. I felt really comfortable while planning and confident the day would turn out great. They met every expectation I had, I would highly recommend hosting an event or wedding here.BBCC staff was very accommodating and helpful while working out the details of my wedding. They were open to my wishes and changes and the whole event went smoothly and looked beautiful. I felt really comfortable while planning and confident the day would turn out great. They met every expectation I had, I would highly recommend hosting an event or wedding here. -
Quality of service
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Gerald Sent on 08/11/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had our daughter's wedding and our fiftieth anniversary on the same day and were quite pleased with the way both functions came together as one. We could not have had such a fantastic evening without Brett's suggestions, his guidance, and his superb organizational skills. He is the Best at his job! Thanks to Brett and his staff, our daughter and my husband and I have a day to happily remember forever.
The venue was good. I had wanted to be inside the club, but we were pleased that the tent worked out well.
My only suggestion is that if you have food stations in the tent, you move them far apart so it does not appear to be a buffet line.
Overall, my daughter, my husband, my new son-in-law, and I had a wonderful evening.We had our daughter's wedding and our fiftieth anniversary on the same day and were quite pleased with the way both functions came together as one. We could not have had such a fantastic evening without Brett's suggestions, his guidance, and his superb organizational skills. He is the Best at his job! Thanks to Brett and his staff, our daughter and my husband and I have a day to happily remember forever.
The venue was good. I had wanted to be inside the club, but we were pleased that the tent worked out well.
My only suggestion is that if you have food stations in the tent, you move them far apart so it does not appear to be a buffet line.
Overall, my daughter, my husband, my new son-in-law, and I had a wonderful evening. -
Quality of service
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Sarah Sent on 11/12/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
So we are planning to have our wedding here 5/28/15. We have been working with Amanda who has been AWESOME!! Super accommodating to our requests. She was very friendly and personable. The place was very nice and has great outdoor space. Look forward to our wedding here. Will post another review after.So we are planning to have our wedding here 5/28/15. We have been working with Amanda who has been AWESOME!! Super accommodating to our requests. She was very friendly and personable. The place was very nice and has great outdoor space. Look forward to our wedding here. Will post another review after. -
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Suzanne Sent on 05/27/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My best advice if you are looking for a great venue is go to Broad Bay Country Club! The entire staff, Brett, Tim, bartenders and waiters/waitress, all were total professionals. They took care of all the details and listened to our needs. The chef is amazing and our buffet was outstanding. Everyone commented on the quality of the food! OUTSTANDING! Go talk to Brett!! We had our ceremony outside, dinner inside and then back outside for dancing and a night of fun!My best advice if you are looking for a great venue is go to Broad Bay Country Club! The entire staff, Brett, Tim, bartenders and waiters/waitress, all were total professionals. They took care of all the details and listened to our needs. The chef is amazing and our buffet was outstanding. Everyone commented on the quality of the food! OUTSTANDING! Go talk to Brett!! We had our ceremony outside, dinner inside and then back outside for dancing and a night of fun! -
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Gail Sent on 06/07/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful venue! I had my deceased husband's Celebration of Life at Broad Bay in April of 2016. Everything was perfect- the room set up, the waitors.waitresses, the drinks and especially, the food - everyone raved about the great presentation and food. It was certainly a sad reason for a "get together" but it went so well and I was so pleased. Brett and his staff are to be commended on the excellent Celebration. I would highly recommend Broad Bay for any of your events!!Wonderful venue! I had my deceased husband's Celebration of Life at Broad Bay in April of 2016. Everything was perfect- the room set up, the waitors.waitresses, the drinks and especially, the food - everyone raved about the great presentation and food. It was certainly a sad reason for a "get together" but it went so well and I was so pleased. Brett and his staff are to be commended on the excellent Celebration. I would highly recommend Broad Bay for any of your events!! -
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Bev Sent on 06/01/20164.9 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
food great
at the start of the party, most of the guests arrived at the same time. there was only one bartender. He was also serving the normal Friday night club customers. We requested additional help which should have been expected by the club. This was taken care of quickly, but still caused a long line of people waiting for a drink.
This was a birthday party, not a wedding. Unable to fill this out properly.food great
at the start of the party, most of the guests arrived at the same time. there was only one bartender. He was also serving the normal Friday night club customers. We requested additional help which should have been expected by the club. This was taken care of quickly, but still caused a long line of people waiting for a drink.
This was a birthday party, not a wedding. Unable to fill this out properly. -
Quality of service
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Fred Sent on 07/29/20184.7 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The only issue I had was that patrons got charged a 20% tip on each drink bought at the bar. That's just not right. bartenders would have probably made more tips if left up to the patrons.
Aside from that, the food was wonderful (as usual) and the service was great.The only issue I had was that patrons got charged a 20% tip on each drink bought at the bar. That's just not right. bartenders would have probably made more tips if left up to the patrons.
Aside from that, the food was wonderful (as usual) and the service was great. -
Quality of service
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Mike Sent on 08/07/20174.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything ran like clockwork - no problems whatsoever. Food quality was excellent and staff was friendly and responsive.Everything ran like clockwork - no problems whatsoever. Food quality was excellent and staff was friendly and responsive. -
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Michelle Sent on 05/31/20164.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
Broad Bay was the perfect fit for my special day. They worked with me every step of the way. My now husband went to check the place out while I was at work and they both loved it. My husband did not seem to like any of the other places we had visited and I was starting to worry. The staff was more than accommodating and friendly. We came at a weird time where they were finding a new food & beverage coordinator so another member of their staff, Tim, stepped in. He was extremely friendly and made us feel like it was truly a day to celebrate us. We liked them so much that we smoked some meats and brought it for them to enjoy. Between Brett and Tim the two of the coordinated exactly what we needed. I was able to bring in anything I wanted for decorations. The food was top notch and I could not believe how delicious it was. They truly made my wedding day perfect.Broad Bay was the perfect fit for my special day. They worked with me every step of the way. My now husband went to check the place out while I was at work and they both loved it. My husband did not seem to like any of the other places we had visited and I was starting to worry. The staff was more than accommodating and friendly. We came at a weird time where they were finding a new food & beverage coordinator so another member of their staff, Tim, stepped in. He was extremely friendly and made us feel like it was truly a day to celebrate us. We liked them so much that we smoked some meats and brought it for them to enjoy. Between Brett and Tim the two of the coordinated exactly what we needed. I was able to bring in anything I wanted for decorations. The food was top notch and I could not believe how delicious it was. They truly made my wedding day perfect. -
Quality of service
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Elaine Sent on 05/09/20184.6 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our group was very satisfied with Broad Bay Country Club and would definitely use them again. There was a little confusion with the service but nothing that would prevent us from going there again. The food was wonderful.Our group was very satisfied with Broad Bay Country Club and would definitely use them again. There was a little confusion with the service but nothing that would prevent us from going there again. The food was wonderful. -
Quality of service
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Lisa Sent on 06/11/20184.6 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
Brett at Broad Bay Country Club was a pleasure to work with. We had our wedding reception at the club. Prices were reasonable. The BBCC team was very helpful with planning meetings in advance, as well as set up details on the day as our family arrived from the wedding at a different location.Brett at Broad Bay Country Club was a pleasure to work with. We had our wedding reception at the club. Prices were reasonable. The BBCC team was very helpful with planning meetings in advance, as well as set up details on the day as our family arrived from the wedding at a different location. -
Quality of service
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Bonnie Sent on 06/08/20184.4 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
I was not on-site for the outing, Bruce Farrell, was however and you may want to send him a survey as well.... brucefarrell@atlanticbay.com
I was not on-site for the outing, Bruce Farrell, was however and you may want to send him a survey as well.... brucefarrell@atlanticbay.com
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Quality of service
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Charles Sent on 06/20/20183.6 out of 5 rating
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Quality of service 3.5 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
We had 120 golfers and ran out of chicken twice. they also wanted to charge us for 130 dinners. also they tried cancelling one of the beverage carts with an hour to go.
On the golf side everything was outstanding. could not have pulled off a great event without Brian and his staff.
We had 120 golfers and ran out of chicken twice. they also wanted to charge us for 130 dinners. also they tried cancelling one of the beverage carts with an hour to go.
On the golf side everything was outstanding. could not have pulled off a great event without Brian and his staff.
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Quality of service
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Shanice Sent on 08/02/20171.7 out of 5 rating
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Quality of service 2.5 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
The manager was extremely rude and unprofessional. It was extremely hot during the entire reception and all my guest left drenched in sweat due to the AC not working. I didn't get the time we agreed upon in my contract and my wedding reception was abruptly interrupted and stopped. A bill was literally thrown at me at the end of the reception with a list of charges that I had already paid for. I still give the quality of service 3 stars because the wait staff was phenomenal. I hate that they have to suffer for the acts of the manager.The manager was extremely rude and unprofessional. It was extremely hot during the entire reception and all my guest left drenched in sweat due to the AC not working. I didn't get the time we agreed upon in my contract and my wedding reception was abruptly interrupted and stopped. A bill was literally thrown at me at the end of the reception with a list of charges that I had already paid for. I still give the quality of service 3 stars because the wait staff was phenomenal. I hate that they have to suffer for the acts of the manager. -
Quality of service
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Kirstie Sent on 07/06/20181 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 0.0 out of 5 rating
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Flexibility 0.5 out of 5 rating
Event coordinator was difficult to get a hold of during the planning process. Food was left untouched by our guests due to poor placement (inaccessible). Construction noise and no A/C. Charged $87.50 for self serve ice water and ~2 gallons of unsweet tea. Miscommunication led to our guests paying for their own drinks against our request. Was refunded quite a bit to remedy our poor experience at this venue. Disappointing venue. Waitress did a great job serving 20 guests independently.Event coordinator was difficult to get a hold of during the planning process. Food was left untouched by our guests due to poor placement (inaccessible). Construction noise and no A/C. Charged $87.50 for self serve ice water and ~2 gallons of unsweet tea. Miscommunication led to our guests paying for their own drinks against our request. Was refunded quite a bit to remedy our poor experience at this venue. Disappointing venue. Waitress did a great job serving 20 guests independently. -
Quality of service
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