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Cabany Co Reviews

Cabany Co

Cabany Co

Oceanside, CA
2.2 out of 5 rating, 6 Reviews
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Reviews

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2.2 out of 5 rating
2.2 out of 5 rating
6 Reviews
44% recommend it
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  • Quality of service
    2.2 out of 5 rating
  • Average response time
    2.3 out of 5 rating
  • Professionalism
    2.3 out of 5 rating
  • Value
    2.2 out of 5 rating
  • Flexibility
    2.1 out of 5 rating
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  • J
    Jena Sent on 10/21/2016
    4.9 out of 5 rating
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      4.5 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
    I was very impressed with this cute little shop that I found on Etsy. Their policies clearly stated that their gifts are custom made to order and to please allow 2 weeks for their turn around time. I ordered an engraved watch on a Sunday and it arrived to me by Thursday! Wow for speediness! I wrote the company a well deserved good review and I was instantly thanked with a coupon code for future purchases.
  • R
    Ravyn Sent on 04/23/2015
    4.8 out of 5 rating
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      4.0 out of 5 rating
    Customized lazar-engraved cake toppers. We were able to get a cake topper with our last name created from this vendor on Etsy. When it didn't arrive, the vendor provided a tracking number and when the tracking revealed that the package had been delivered at my mailbox, and I was totally distraught, the vendor responded same-day and offered to replace the item, even though the loss was no fault of his own, with free labor and materials so that I'd only have to pay shipping.
  • U
    Umaym Sent on 01/29/2018
    1 out of 5 rating
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      1.0 out of 5 rating
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      1.0 out of 5 rating
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    Item was never recieved. I had to get a refund from PayPal and Groupon as the owner was terrible rude about their false advertising.
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  • G
    Gary Sent on 03/15/2017
    1 out of 5 rating
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      1.0 out of 5 rating
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      1.0 out of 5 rating
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    I purchased four personalized knives for my children from Cabany Co. The options for customization are for initials or word/saying. I chose the non-initial option as one of my children has four initials and I did not know how to input the four initials correctly. I put the initials in the order I wanted them on each knife. Two were correct. The one with four initials and the one where the middle and last initial are the same. Two were incorrect. I have been going back and forth with jena@cabanyco.com since January (initial order made December 16, 2016). I have explained. She says she understands. Needs to see pictures. I have sent pictures at least four times. As of this writing, March 15, 2017, I still do not have knives to give to my kids. The product looks good but printing is wrong. Wish Jena would follow up. Not a good company if they make a mistake. Out $120+shipping. Gary M.
  • J
    Jane Sent on 09/11/2017
    0.8 out of 5 rating
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      0.5 out of 5 rating
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      1.0 out of 5 rating
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      0.5 out of 5 rating
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      1.0 out of 5 rating
    Absolutely terrible. My custom work came back off center and smudged, a week after the wedding! It took so long to get here just to see that it was poorly made. I tried to get a refund but was told in a very unprofessional manner that I just had to deal with it and that the smudge probably came during shipping (it very obviously did NOT). Worst place I've ever delt with, NOT WORTH IT.
  • H
    Heather Sent on 12/23/2017
    0.6 out of 5 rating
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      1.0 out of 5 rating
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      0.5 out of 5 rating
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    Never received my product. Wouldn't give me a refund.