The Cactus Hotel Reviews
![The Cactus Hotel](https://cdn0.weddingwire.com/vendor/323881/3_2/320/jpg/the-cactus-hotel-01_51_188323.jpeg)
Reviews
4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
37 Reviews
97% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
37
![WeddingWire Couples' Choice Awards 2017 Winner](https://www.weddingwire.com/assets/img/badges/2017-en_US.png)
![WeddingWire Couples' Choice Awards 2016 Winner](https://www.weddingwire.com/assets/img/badges/2016-en_US.png)
![WeddingWire Couples' Choice Awards 2015 Winner](https://www.weddingwire.com/assets/img/badges/2015-en_US.png)
Weddingwire
4.9/5
37 reviews
Google
4.2/5
20 reviews
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Tabbatha Sent on 07/22/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I absolutely loved The Cactus! It was the most magical and lovely experience. My wedding dreams and visions came true in all of it's unique and historic beauty!I absolutely loved The Cactus! It was the most magical and lovely experience. My wedding dreams and visions came true in all of it's unique and historic beauty! -
Quality of service
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Dale Sent on 05/10/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We booked the top floor of the Cactus for a wedding rehearsal dinner. This historic building is a really cool venue, and the top floor offers great views of the city. We do not live in San Angelo, so we had to work with the building management staff remotely. We found them to be very responsive and pleasant to work with, going above and beyond to make sure we were satisfied. Highly recommend!We booked the top floor of the Cactus for a wedding rehearsal dinner. This historic building is a really cool venue, and the top floor offers great views of the city. We do not live in San Angelo, so we had to work with the building management staff remotely. We found them to be very responsive and pleasant to work with, going above and beyond to make sure we were satisfied. Highly recommend! -
Quality of service
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Courtney Sent on 12/30/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful venue for a very affordable cost. I loved everything about it!Beautiful venue for a very affordable cost. I loved everything about it! -
Quality of service
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Michelle Sent on 01/08/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kim thank you for helping me make our special day so wonderful. Everyone had an amazing time.Kim thank you for helping me make our special day so wonderful. Everyone had an amazing time. -
Quality of service
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Kaitlyn Sent on 01/08/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had a great experience with our wedding! everyone was very accommodating and helpful with any questions we had!We had a great experience with our wedding! everyone was very accommodating and helpful with any questions we had! -
Quality of service
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User2805297 Sent on 10/08/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely love the Cactus Hotel! The ballroom is gorgeous and doesn't need much decorating. The Cactus manager, Kim, is wonderful and goes the extra mile for her customers. As a previous review below mentioned, one of the downsides is if you'd like alcohol at your event you have to go thru San Angelo Host events. They are awful. They communicate thru email. The price mark up for a "keg" is ridiculous and the workers were rude to the groom on his day.Absolutely love the Cactus Hotel! The ballroom is gorgeous and doesn't need much decorating. The Cactus manager, Kim, is wonderful and goes the extra mile for her customers. As a previous review below mentioned, one of the downsides is if you'd like alcohol at your event you have to go thru San Angelo Host events. They are awful. They communicate thru email. The price mark up for a "keg" is ridiculous and the workers were rude to the groom on his day. -
Quality of service
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Rebecca Sent on 12/27/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The cactus hotel was the perfect venue for our wedding. The size was just perfect. Every person we worked with at the cactus was very helpful! Kim was great to work with.The cactus hotel was the perfect venue for our wedding. The size was just perfect. Every person we worked with at the cactus was very helpful! Kim was great to work with. -
Quality of service
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Niki Sent on 05/19/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I loved the Cactus Staff. They were the best ever. Mu only complaint is with the bar service that you must use when you rest out the cactus. San Angelo Host is hard to work with. They will not meet with you in person, do not return phone calls in a timely manor, and are extremely overpriced. The mark up is 3 to 4 times what you would regularly pay.I loved the Cactus Staff. They were the best ever. Mu only complaint is with the bar service that you must use when you rest out the cactus. San Angelo Host is hard to work with. They will not meet with you in person, do not return phone calls in a timely manor, and are extremely overpriced. The mark up is 3 to 4 times what you would regularly pay. -
Quality of service
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David Sent on 12/27/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kim and the staff at The Cactus are fantastic!Kim and the staff at The Cactus are fantastic! -
Quality of service
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User2507363 Sent on 01/15/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This venue was both beautiful and historic. They helped set up, tear down, and helped all throughout the day and night. I would do my wedding again through them. They were the best!This venue was both beautiful and historic. They helped set up, tear down, and helped all throughout the day and night. I would do my wedding again through them. They were the best! -
Quality of service
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User2505652 Sent on 01/14/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful venue for a reception! It has the character that no other venue has. Staff was very helpful!Beautiful venue for a reception! It has the character that no other venue has. Staff was very helpful! -
Quality of service
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User2505734 Sent on 01/14/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful venue! The atmosphere just makes everything come alive!Beautiful venue! The atmosphere just makes everything come alive! -
Quality of service
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Pat Sent on 01/14/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kim Adair was wonderful to work with. She gave us all the information we needed to plan a successful Christmas Party. The room (Top of the Cactus) was ready for us when we arrived to decorate. The maintenance staff was there to assist in anything we needed from help carrying boxes to providing trashbags. Everyone had a great time and enjoyed the scenery from the windows. Thanks to the staff, especially Kim, everything went smoothly. We hope to continue using The Cactus in the future for our events! ThanksKim Adair was wonderful to work with. She gave us all the information we needed to plan a successful Christmas Party. The room (Top of the Cactus) was ready for us when we arrived to decorate. The maintenance staff was there to assist in anything we needed from help carrying boxes to providing trashbags. Everyone had a great time and enjoyed the scenery from the windows. Thanks to the staff, especially Kim, everything went smoothly. We hope to continue using The Cactus in the future for our events! Thanks -
Quality of service
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Kassie Sent on 01/25/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
we were very happy and our guests loved the ball room. Clean, staff very helpful. we would definitely would come back for another event. Thank you for making our daughters special day a great experiencewe were very happy and our guests loved the ball room. Clean, staff very helpful. we would definitely would come back for another event. Thank you for making our daughters special day a great experience -
Quality of service
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Irma Sent on 06/03/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everyone was so helpful and kind. Thank you for helping our event go as smoothly as possible.Everyone was so helpful and kind. Thank you for helping our event go as smoothly as possible. -
Quality of service
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Brittany Sent on 03/27/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Cactus & staff are AMAZING!!! I loved it all!
Oh, and, The Cactus is GORGEOUS!!!!The Cactus & staff are AMAZING!!! I loved it all!
Oh, and, The Cactus is GORGEOUS!!!! -
Quality of service
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User2037058 Sent on 02/11/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything at the Cactus Hotel was superb and the venue was great for our annual murder mystery fundraiser.Everything at the Cactus Hotel was superb and the venue was great for our annual murder mystery fundraiser. -
Quality of service
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Miranda Sent on 02/11/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kim is great to work with! We will use the Cactus Hotel again.Kim is great to work with! We will use the Cactus Hotel again. -
Quality of service
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Ashley Sent on 02/11/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kim was absolutely wonderful. We did have issues with the boiler going out but were given a discount. Security was also an issue because he stood at the bar counting drinks instead of doing the job he was supposed to be doing.Kim was absolutely wonderful. We did have issues with the boiler going out but were given a discount. Security was also an issue because he stood at the bar counting drinks instead of doing the job he was supposed to be doing. -
Quality of service
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Darcy Sent on 01/19/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kim Adair was extremely helpful and made this process easy and enjoyable.Kim Adair was extremely helpful and made this process easy and enjoyable. -
Quality of service
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Heather Sent on 01/12/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kimberly was EXCELLENT! Always quick to respond!Kimberly was EXCELLENT! Always quick to respond! -
Quality of service
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Lori Sent on 10/22/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything went so smoothly. The staff took care of anything we needed including any last minute arrangements. Great aves to all guests and absolutely beautiful.Everything went so smoothly. The staff took care of anything we needed including any last minute arrangements. Great aves to all guests and absolutely beautiful. -
Quality of service
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Sara Sent on 08/15/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Cactus Hotel helped make my wedding day an incredible one!The Cactus Hotel helped make my wedding day an incredible one! -
Quality of service
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User1760304 Sent on 08/12/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kim Jameson was very helpful and made sure our group had what we needed to conduct our meeting. The location and value makes the Cactus Hotel a great place for our company to meet.Kim Jameson was very helpful and made sure our group had what we needed to conduct our meeting. The location and value makes the Cactus Hotel a great place for our company to meet. -
Quality of service
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Jerry Sent on 07/29/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Made our wedding very memorable experienceMade our wedding very memorable experience -
Quality of service
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