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Capital Club Reviews

Capital Club

Capital Club

Columbus, OH
4.8 out of 5 rating, 6 Reviews
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Reviews

4.8 out of 5 rating
4.8 out of 5 rating
6 Reviews
97% recommend it
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  • Quality of service
    4.8 out of 5 rating
  • Average response time
    5 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value
    4.4 out of 5 rating
  • Flexibility
    5 out of 5 rating
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Awards

6
  • C
    Cora Sent on 12/14/2018
    5 out of 5 rating
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    VIP & Worry-Free

    My wife and I selected this as our wedding venue for November 16, 2018. We had met with other venues but the downtown location, the beautiful dining room, the convenience for overnight guests, and the price were determining factors for our choice. Not to mention they take care of setup, decorating, table and bar service, and tear down. All important factors to us. We wanted to be able to show up and leave without worry.

    Bridgett Ramirez was the Capital Club/ DoubleTree event coordinator. She stepped in and took are of everything with ease. During the planning period she was uncomplicated and harmonious. Any change or inquiry was met with the utmost professionalism and again, ease. After speaking with Bridgett we always felt calm yet excited about the most important day of our lives. We were confident that she would handle whatever arising matters may come our way. Even for something as simple as the tasting, she, the chef, and other staff made it feel like a special evening among friends. We had hoped that the tasting would be indication of the wedding itself but the results were beyond our imagination.

    I really cannot say enough about our experience, nor could our guests. Everyone at DoubleTree/ Capital Club made us all feel like VIP’s. Bridgett gave us a worry-free experience so that we and our guests could enjoy our celebration. The entire kitchen and service staff came out to witness our ceremony and first dance. They danced with us, checked on us and our guests throughout the day and evening; they made us feel like they were celebrating with us. I have never experienced such service or such genuine care at a wedding.

    Afterwards there were chocolate covered strawberries and breakfast drinks waiting in our room. The next afternoon snacks were sent up. Throughout the weekend the staff checked in on us and congratulated us.

    We have had some experience with weddings of friends and family, some of which were within weeks of our own. This allowed for us to truly compare but we could not. There was no contest. The service and care from DoubleTree/ Capital Club was untouchable. This is what the Hilton brand means to us.
  • J
    Stacie Sent on 10/26/2017
    5 out of 5 rating
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    The staff at Capital Club was excellent! They truly made our event what is was. They set everything up for us beautifully, and made this the most perfect day. We had guests with dietary restrictions and they made it extremely easy to adjust to everyones needs. Everything from check in to check out was taken care of by the staff and they could not have been more nice! If we could have our wedding over again we would choose Capital Club every single time. If you are looking for a beautiful event room, delicious chef prepared food, a super friendly staff, and exceptional planning look no further! We will definitely be recommending them to our friends and family for future events, a huge thank you to the staff!
  • S
    Stacie Sent on 10/26/2017
    5 out of 5 rating
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    The staff at Capital Club was excellent! They truly made our event what is was. They set everything up for us beautifully, and made this the most perfect day. We had guests with dietary restrictions and they made it extremely easy to adjust to everyones needs. Everything from check in to check out was taken care of by the staff and they could not have been more nice! If we could have our wedding over again we would choose Capital Club every single time. If you are looking for a beautiful event room, delicious chef prepared food, a super friendly staff, and exceptional planning look no further! We will definitely be recommending them to our friends and family for future events, a huge thank you to the staff!
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  • J
    Jackie Sent on 09/13/2011
    5 out of 5 rating
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    I can't begin to express my heartfelt gratefulness to Diana Holt and all the staff at the Capital Club for making our wedding day perfect. Every detail was thought of and when we ran into issues during the day of the wedding, the staff was quick and responsive, problem-solving and doing whatever they could to make us and our guests happy. At one point it seemed I had a waiter who was just following me around to see if I needed water. The hall was spectacular and while it is shaped a bit differently than most halls, there was never a moment that our guests missed. The food was spectacular. I have received so many good compliments from my guests about how amazing the food was and even guests who attended that were caterers complimented the venue on the food and presentation. The cake room was decorated exactly the way we imagined and Diana never left out a detail. Everything was perfect. I just want to thank the Capitol Club for all their help and hard work and suggest that if you have the opportunity and want to have your reception downtown, please see the Capitol Club. We even had a bar set up on their balcony overlooking the river and during the night fireworks from the Stadium lit up the sky and added something special. It was an amazing experience and the value for their options and service is beyond compare. My father has decided that in the future every event he will be going to the Capital Club for their value, service and they will work with you on pricing and options to best meet your needs.
  • User2604449 Sent on 05/11/2016
    4.6 out of 5 rating
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    The Doubletree was great and everything turned out beautiful. Mandy was extremely helpful and quick to respond. There were a few minor issues, but ultimately everything turned out perfect.
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    Scott Sent on 07/27/2011
    4.4 out of 5 rating
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    Beautiful venue, great food, superior service. Be aware that they sell the venue for up to 150 guests but seemed VERY small for 130. Better for smaller receptions. Also the terrace is beautiful, but the door allowed heat to come in and the reception was uncomfortably hot for my guests. I would be cautious to use this venue in the heat of summer.